It is not recommended hahaha, the hotel is located in the scenic area, the sound insulation is very poor, you can hear the voice of tourists... And the toiletries are quite general 😅😅😅 It is easy to be photographed by ztl if you drive... Even if you follow the route of Google map, you will still be photographed. The hotel can help eliminate it. But need to park the car into their garage, the price is more than 60 euros a night............
Hotel near Florence Historic Center,Florence16.9% of visitors choose this area
GGuest User2025.02.26
The service is very good, very clean and tidy, the doorman is very enthusiastic, and greets you every time you go in and out~ The room is clean and the bathroom is large, the location is good, and the pasta in the restaurant opposite is delicious. The rooftop terrace is beautiful, but you can only go up from one elevator. The other elevator goes to the suite on the 6th floor~ I didn't meet other people on the terrace, it was quiet and comfortable
Hotel near Florence Historic Center,Florence16.9% of visitors choose this area
AAnonymous User2024.11.01
The room is clean and not luxurious. The hotel is a small bungalow with a historical era. There are many rooms. The small hotel service is attentive, because there are not many guests, every guest will remember, very warm, not bad.
Hotel facilities are OK, breakfast is not bad, the only thing that makes me dissatisfied is that there are mosquitoes in the room, and bugs crawling on me! This is really a bit too much!
Ho recentemente soggiornato presso questa struttura termale e, sfortunatamente, l’esperienza non ha soddisfatto le aspettative a causa di diverse criticità riscontrate.
In primo luogo, la camera assegnata non disponeva di aria condizionata, un disagio significativo per me, che soffro il caldo anche a temperature moderate (circa 22 gradi). Inoltre, l’assenza di un estrattore d’aria nel bagno ha causato un accumulo di vapore e calore insopportabile dopo l’uso della doccia o dell’asciugacapelli, costringendomi ad aprire le finestre ogni volta che utilizzavo il bagno e prima di andare a dormire per rendere l’ambiente più vivibile.
Un ulteriore problema si è verificato con l’erogazione dell’acqua nella doccia: per un certo periodo, l’acqua era praticamente inesistente, causando notevole frustrazione al mio partner, che si trovava a utilizzare la doccia in quel momento.
Per quanto riguarda la colazione, i pancake non erano inclusi nel menu standard e dovevano essere acquistati a parte, . Il bar della piscina della struttura si è rivelato altrettanto problematico, con prezzi elevati e un servizio rallentato dalla presenza di poco personale, il che ha comportato tempi di attesa prolungati.
Altri aspetti negativi includono la scarsa varietà di canali televisivi disponibili in camera, che ha limitato le opzioni di intrattenimento, e la presenza di polvere sul retro del letto, indicativa di una pulizia non accurata.
In sintesi, l’esperienza è stata deludente a causa di carenze infrastrutturali, organizzative e di manutenzione. Raccomando alla gestione di migliorare le condizioni delle camere, come l’installazione di sistemi di ventilazione adeguati, aumentare il personale nel bar e ottimizzare i servizi offerti per garantire un soggiorno più confortevole ai futuri ospiti.
Hotel near Florence Historic Center,Florence16.9% of visitors choose this area
OOhclara2023.09.04
A historic five star hotel in the best location of Florence! Only 10 minutes ride from Florence main train station, wallking distance to major touristic attractions such as the famous Florence Cathedral, (Duomo), Ponte Vecchio or Piazza Signoria. The superior room was beautifully furnished, with clean marble bathroom! Amazing breakfast with fresh fruit, tasty pastries and a big selection of Italian parma ham! I would definitely book Firenze Bernini hotel again!
Hotel near Florence Historic Center,Florence16.9% of visitors choose this area
GGuest User2023.10.07
The location is very good, you can walk to the Uffizi, the Cathedral of Flowers, etc., very convenient.
Because the hotel is located in the old city, the house is relatively old, but overall the experience is good.
Hotel molto bello in centro a Montecatini Terme. Personale gentilissimo. Animali ammessi trattati benissimo. Colazione favolosa. La spa piccola ma accogliente. Camere spaziose e luminose. Consiglio!
Very satisfied. The room is very beautiful and comfortable. The surrounding shade is surrounded by the manor. It is full of outdoor pools and spas. There is also a mini indoor pool.
Breakfast can sit outside to see the scenery is very good. There is also a billiard room. Another detail is that it rained for 2 nights. The hotel is large but there are umbrellas everywhere. It is very convenient.
Amazing
66 reviews
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AAnonymous UserThis hotel is very close to the river, a little over a kilometer from the train station, and a 20-minute walk from Santa Maria del Fiore. There is also a Carrefour supermarket nearby, which is very convenient. The breakfast is good in Florence, and it is also easy to call a taxi.
GGuest UserThe service is very good, very clean and tidy, the doorman is very enthusiastic, and greets you every time you go in and out~ The room is clean and the bathroom is large, the location is good, and the pasta in the restaurant opposite is delicious. The rooftop terrace is beautiful, but you can only go up from one elevator. The other elevator goes to the suite on the 6th floor~ I didn't meet other people on the terrace, it was quiet and comfortable
LLongshenwanziI checked in on my birthday, and they surprised me with champagne 🥂 and a cake 🍰. Sometimes hotels just win you over with these little, thoughtful details. Even though I paid a hefty €110 for parking, it doesn't stop me from giving you five stars! 👍
CCookieChunHaving read mixed reviews on this hotel, i decided to give it a go as the price was reasonable for a large hotel with nice pool. Upon arrival, the front staff was fantastic, polite and helpful. We got upgraded to a larger room with balcony. The room was quite simple but clean. We had to request for slippers and toothbrushes as it is not provided unless you ask. We were extremely disappointed that the pool was closed even though it was 21°C and the sun was blazing hot. I chose this hotel so we could chill by the pool on the first day but obviously that didn't happen. The pool area was not maintained well maybe because of winter just before. It states in the website, there are two restaurants and bar but there was only one restaurant called Lumen. We went there the first night, the starters were excellent but the mains were very mediocre. The spaghetti was horrible, very soggy. Paying €150 for a meal for 3 if us was not really worth it as the mains were not good at all, and we had one dessert to share. Breakfast was not great, hot food option was not that nice. The bakery items were good though.
Overall, it was okay... esp for that price. Location is close to Pisa Tower (15mins walk) and 7 mins ride to Pisa Centrale Stazione. Taximove app is very reliable and we used it to get to station and airport at reasonable prices.
RRChung_zelatorWent there to see the beach and enjoy the sea, when I checked in I brought big suit case and the guy at front desk was pointing his finger at me and asking whether I'm alone, I honestly felt very much offended and the guy needs to be well trained again his manner as this is absolutely not favored by any guests who will visit there other than him all the staffs are kind and nice but he's the face of the hotel as all the guests who are stepping into the lobby will see his such bad attitude toward guests .. that is not really matching with the entire atmosphere of the hotel ..
breakfast was great , very spacious and many menus so I literally have enjoyed well and then I walked out to the beach side and saw many people are walking alongside the beach, location is good
one last thing, why the wifi passcode is every 6~7 hours being changed?? this is absolutely unnecessary and made me really irritating as I did not know why the internet is not working, please change this for other guests
GGuest UserI booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not?
Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments!
I am very easy handle person just say actually things only!
GGuest UserThe best hotel we have stayed at.
Its quiet luxury in terms of service - the hotel staff at all levels are down to earth and treat everyone equally and kindly and their service does leave you wanting for anything.
It was worth every dollar.
Paul, their head concierge, is beyond exceptional. Provided a lot of help with day trips and recommendations that we took and loved. They even helped with a car rental that was dropped and picked up at the hotel. And Paul also came and picked us up when the taxis were on strike for a night (so kind).
The rooms are immaculate and extremely clean. They are beautifully decorated and spacious.
The library is a cozy place to eat breakfast and read or have a quiet moment to yourself. and the grounds are beautifully kept.
We also went during their shoulder season so it was quieter - not sure what summer might be like there
I hope to definitely go back there.
GGuest User⭐️⭐️⭐️⭐️⭐️
The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.
GGuest UserThis is a very old hot spring hotel, not luxurious, most of the customers are locals; the room is large, the facilities are relatively old, but the European-style bed with curtains and very old wooden windows (with wooden shutters) are very European, and the bathroom facilities feel like they are still in the 70s and 80s; it is worth mentioning that the piano room where breakfast is located has a royal and aristocratic atmosphere when taking photos, super 👍
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