5-Star Hotels in Mie Prefecture, Japan

The hotel is located on a mountain with beautiful scenery. However, the facilities are spread out across different areas of the mountain. In particular, the restaurants are mostly located downhill, and guests need to walk long distances using stairs or escalators. This layout is not very suitable for elderly guests or families with young children. The male staff member who handled our check-in was clearly unprofessional. He was unable to answer basic questions or properly introduce the hotel facilities. Our booking included both breakfast and dinner, but when we asked which restaurant we should go to for meals, he simply told us to make a reservation online. When we explained that we were unable to do so and asked for his assistance, it turned out that he did not know how to use the system himself. He also did not seek help from his colleagues, resulting in a long delay. Eventually, he told us that only one restaurant accepted walk-in guests. After making our way down to that restaurant, the staff there informed us that dinner was not included at that location. Fortunately, the restaurant staff helped us by making a phone call and discovered that the hotel had already arranged our dinner reservation at a specific restaurant in advance. This made us question whether the check-in staff had provided incorrect or careless information. The breakfast arrangements were also very disappointing. The breakfast menu listed around ten options, but almost all of the Japanese-style breakfast slots were already fully booked. We had checked in at around 5:00 p.m., which made this situation even more unreasonable. Afterward, we noticed similar complaints in other reviews regarding the hotel’s poor dining arrangements. The bathing area was visually appealing, but the amenities were very limited. There was no water dispenser, facial cleansing products, or skincare items provided—only a hair dryer. In summary, the hotel’s hardware and design are quite good and tasteful, but the service quality and overall management are extremely poor.

If you’re looking for an authentic ryokan experience with modern comfort, Shiojitei is an exceptional choice. From the moment we arrived, the warm hospitality made us feel genuinely welcomed. The staff were attentive, professional, and always ready to help, creating a level of service that truly stands out. The rooms were beautifully maintained, combining traditional Japanese elements with contemporary comfort. One of the highlights was definitely the Pearl Aurora Onsen, which was incredibly relaxing and left my skin feeling amazingly smooth. The complimentary welcome tea and cheesecake, along with the evening marshmallow roasting by the lobby, were thoughtful touches that made the stay feel extra special. Both dinner and breakfast exceeded expectations. Every course was beautifully presented, featuring fresh local ingredients and refined flavours that made each meal feel like a special occasion. Dining in a peaceful, private setting made the experience even more memorable. The hotel also offers a convenient shuttle service from Toba Station, making it easy to reach despite its tranquil location. Overall, Shiojitei perfectly balances traditional Japanese hospitality, excellent cuisine, and a relaxing atmosphere. It was one of the most memorable stays of my trip, and I would gladly return on my next visit to the Ise-Shima region.

We used this hotel as a family celebration trip. The facilities were beautiful and lovely, but what really impressed us was the warm and wonderful service from the staff. Due to the earthquake in Russia, trains were stopped and we had no means of transportation, but they extended our check-out time and were very accommodating. The food was delicious, and each dish was carefully prepared. The breakfast buffet was also very satisfying, with so many options, including Japanese and Western cuisine, that we couldn't finish it all. We signed up for morning yoga, and started the morning off right in the open space surrounded by greenery on the property, listening to the birds chirping and feeling the breeze, which was a wonderful way to start the day. Next time we visit, we'd like to enjoy a cruise or something similar.

This is a very elegant and tranquil hotel. We had French cuisine, and it was absolutely delicious. I would love to visit again.

I have two feelings about this stay. 1. The photo posted by this website was a lie - the room was very different to the reality. For a start there was no in room onsen and that had been a major factor in me making this booking. I was really disappointed on arrival. 2. However it has to be said the staff are fabulous, the food excellent and everything about the place shows a tremendous attention to detail. After a lovely long soak in the Onsen available to guests and a fabulous dinner my mood was quite recovered. I would have no hesitation in recommending this hotel for someone looking for a luxurious retreat and plan to return myself.

Truly most stunning architecture. We chose a “Villa” that’s stone n wood. We love the attention to detail of everything in the room. I was so relaxed I fell asleep on the sofa n missed the heavenly bed w/the fluffiest duvet on Earth. We love the eel kaiseki dinner which was so delicious. The best part was going to their sister property Aqua Ignis which is a huge hotel w/many outdoor onsens. The H Confectionary cake sweets shop was out of the world! I got some chocolate balls w/cream inside, too yummy for words. Also had a great massage in the spa by the kindest n most passionate masseuse Doy. We’ll go back n stay there soon

This luxury onsen ryokan, reminiscent of the Showa era, beautifully preserves its vintage charm while maintaining excellent interior conditions. I highly recommend the top-floor suite with a private hot spring; it's spacious and opulent, featuring an exclusive open-air bath with unparalleled views. The food is also superb, offering a satisfying feast of Ise lobster, wagyu beef, and giant abalone. The ryokan also boasts public hot springs, a bowling alley, karaoke, and an arcade. Next time, I'll definitely stay for at least two extra nights!

The hotel suite is 100m2 and is huge . Our suite was with 3 futons, perfect for 3 gentlemen. The huge bathroom was well supplied with the nicest cosmetic amenities and fluffy towels. Everything in the refrigerator was free, even wines. However we did not consume any. The Club lounge on the fifth floor was already well supplied with all kinds of snacks, beverages and wines, open from morning to late night. We had a Japanese breakfast on day and a western breakfast on the second day. Both were excellent.

This hotel is a renovated Japanese traditional house. The entire house has three guest rooms and a restaurant. It offered a very unique stay experience. The staff spoke fluent English, and there was a hospital nearby with parking available (cash is given by the staff). The only drawback was that the blackout curtains on the second floor of my room weren't very effective. Overall, it was a very good experience.

Our family of three stayed for one night and were extremely satisfied. First, the room was spacious and clean, allowing us to relax comfortably. The view was particularly beautiful, and the feeling of being away from everyday life was wonderful. Both breakfast and dinner were buffet style, with a wide variety of dishes. Many dishes used local ingredients, and everything was delicious; our whole family enjoyed it. We were especially pleased that there were many dishes that our child enjoyed. It's easy to see why many reviews praise the wide variety of delicious food. Furthermore, the lounge and hot springs were excellent, making it possible to enjoy ourselves even without leaving the hotel. Overall, the balance of service and facilities was great, allowing us to spend a truly relaxing time. This is a hotel I would highly recommend for family trips, and it's a wonderful place we would definitely like to stay again.