5-Star Hotels in Pahang, Malaysia

The overall stay was quite pleasant, mainly due to the excellent location and beautiful surroundings. The scenery was truly enjoyable and added a relaxing atmosphere to the experience. It was convenient to access nearby attractions, which made the trip more satisfying. However, there were some areas that could be improved. The room and common areas had noticeable dust, which affected the overall comfort. In addition, the level of cleanliness did not fully meet expectations, as certain details in housekeeping seemed to be overlooked. With better attention to hygiene and maintenance, the stay could have been significantly more enjoyable. In summary, while the location and view are definite highlights, improvements in cleanliness and housekeeping standards are needed to enhance the overall guest experience.

We had a wonderful stay at Swiss-Garden Genting. Our room was incredibly spacious, modern, and spotlessly clean. The absolute highlight was the heated rooftop swimming pool on Level 41—it was perfect for the cool weather, and the mountain views while swimming were absolutely stunning! Unbeatable value for money. We will definitely come back!

Enjoy my stay, the facilities are great, clean and perfect. The location is strategic right in front of the mall.

Enjoying two night in Wyndham Ion Majestic, very recommend to stay here, will come leave here again, when check in time, request to the counter need a forest view to see the sunset, because I’m come the time is normal weekday, so have available forest view room to change, only pay another RM 50 to request change the room, the staff very friendly and help me do the check in very quick, very enjoy this two days in Genting with Wyndham In Majestic Hotel, see you on the next trip

We had high expectations for this iconic YTL property, but sadly it fell short. While the colonial charm and beautiful surroundings are undeniable, the overall experience didn’t match the premium price. Service was inconsistent throughout our stay. Some staff were warm and attentive, while others seemed indifferent, making the experience feel uneven. For a luxury hotel, we expected much more attention to detail. The property itself is elegant, but parts of it are showing their age and could benefit from refurbishment. Although the atmosphere is peaceful, it wasn’t enough to make up for the service shortcomings. Food also not to expectation .Nasi lemak , the rice is undercooked. Coffee is inconsistent . First Serve was good . Second pot was burnt . Their high tea, sandwiches we stale . Only admirable was their scone with clotted cream & strawberry jam were excellent . Overall, it wasn’t the memorable luxury escape we had hoped for. There are certainly positives, but considering the price, we left feeling disappointed rather than impressed.

The room was spacious, and the air conditioning worked very well, making the stay comfortable. The staff were also friendly and provided good service. However, it seems that the hotel has been operating for quite some time, and many of the facilities are in need of maintenance. First, the shower had excellent water pressure, but the drainage was extremely poor. It seemed like the drain was clogged, as the water quickly accumulated and flooded the shower area. Second, the bathtub stopper was broken. No matter how many times I pressed it, it wouldn’t close, so I couldn’t fill the bathtub with water. On top of that, the hot water for the bathtub wasn’t hot enough. I had even bought a bath bomb specially for this stay, but I couldn’t use it at all, which was quite disappointing. Third, the room wasn’t cleaned thoroughly. There was a noticeable amount of dust in several areas. Fourth, the toilet had yellow stains, and the toilet seat looked old and dirty. I would recommend replacing the toilet seat to improve the overall cleanliness and appearance. Lastly, the breakfast was disappointing. The food was not very tasty. Overall, while the room was spacious, the air conditioning was great, and the staff provided good service, the maintenance, cleanliness, and breakfast quality need significant improvement. Considering the price, I don’t think it offers good value for money. 先说优点，房间很宽敞，冷气也很够冷，住起来算是舒服，工作人员的服务态度也很好。 不过，酒店可能开业已有一段时间，感觉有不少设施需要维修和改善： 1. 淋浴的水压很大，这点很好，但排水非常差，应该是排水孔堵塞了，洗澡时水很快就积满整个淋浴区。 2. 浴缸的塞子坏了，无论怎么按都无法把排水口关上，所以完全不能蓄水。而且浴缸的热水也不够热，我还特地买了 bath bomb，结果完全用不上，有点可惜。 3. 房间清洁做得不够仔细，一些角落积了不少灰尘。 4. 马桶有明显发黄的污渍，马桶坐垫看起来也比较旧、脏，建议更换新的坐垫，会让整体卫生观感好很多。 5. 早餐选择不多，味道也比较普通，没有达到这个价位应有的水准。 整体来说，虽然房间空间大、冷气舒适，员工服务也不错，但设施维护、清洁和早餐品质都有待改善，以这个价格来说，我觉得性价比并不高。

a 6/10 stay for me bcs some facilities aren’t accessible if you dont pay for it. the pool is crowded with people on weekends you barely have enough space to swim. sky pool at hard rock requires you to buy food and drinks then only can enter. the tiles are cracked and you dont get to see much of the carpet sky even though i paid for mountain view. the most annoying part is the receptionist they take HOURS to give you your room key theres a long line

The environment for the room is very nice and there is a nice view outside. And also they do have wine glasses in the room and me and my husband can have wine time during the jacuzzi. During morning time you can see the nice view and be able to see the temple. There is also a linked bridge to the outdoor theme park and enjoy our time there. There is also a gym room and indoor swimming pool downstairs. Next time I will bring my family to come and stay here again.

The room was ok, but overall cleanliness was not good. There were many cigarette remnants and bread crumbs near the window. The service provider by the number of 0126739878 is not professional and not responsive. I was having issue of getting the key card and locating the mail box, and i try to call the number, but the operator refuse to take my call for 8 times. It was frustrating when u couldn't get the check in process done and the operator refuse to take my call. i will not book through this operator anymore

This is family and kids friendly hotel, everything is good and fine. But for breakfast for 3days stays is the same menu I'm expecting other kind of fried noodle or nasi goreng variation on different days. English breakfast also the same menu. The most enjoyable thing is the kids pool because that is the only kids activities can do other than going to the kids gym. But overall the hotel is clean and really quiet. So peaceful. And hotel management can plan on more beach activities like jet ski or surfing activities. The beach is wavy and not safe for recreational swimming.