5 Stars Hotels in Penang, Malaysia

Luxurious environment, spacious room and all the staffs are friendly. The welcome drink was refreshing. We had free service of birthday cake + balloon surprise in the room on the day of arrival. the cake was delicious. not to forget the breakfast also superb. thank you for the memories

Stayed 2N at Gurney Bay to explore Gurney area. Location wise, it is walking distance (1km) to the malls and close to the Sleeping Buddha Temple (800m). However, under the hot sun with little shade along the route, it is better to take Grab around. If you want to explore the Central area of Georgetown, it is far. The lobby is grand like a 5☆ hotel, amenities are good and the room is big. However, the furniture and fittings look rather dated, IMO, they need some refurbishment. The water pressure of the shower could be higher. The bed and pillows have good support. Overall cleanliness is very good. The cafe's breakfast spread offers a mix of local and international, more on the local side, which is good. The Char Kuay Teow and Roti Canai are particularly very good. Also, it offered Teh Tarik. We also had a 3-course set lunch, and it was nice, too. Service wise, the front desk staff is polite, and the concerige is courteous when responding to enquiries. But I would say we don't feel the warmth that I experienced in most 5☆ hotels, even some 4☆ hotels. Overall, we had a pleasant stay.

I had the pleasure of attending a friend's wedding, and I was truly impressed by the beauty of the venue. Its seclusion from the city was intentional, and the stunning views were remarkable. The prospect of waking up to such scenery daily is quite appealing. Upon arrival, we were warmly welcomed by the reception staff, who exemplified outstanding hospitality. However, I did notice that our room was situated slightly further away, and the corridor lighting was somewhat dim. Overall, it was a memorable experience.

We have a great stay here, *************. such an unforgettable stay bcs kids really enjoy the pool but need to extra cautions as it was quite slippery. not crowded at all. veryyyyyy spacious room, clean, comfortable n nice hotel to stay. waterpark just a walk away. every spot in hotel with morrocan vibes, very instagrammable just bring ur extra OOTD outfit 🤭🤭

My elderly parents stayed at The Gurney during their medical checkup in Penang and accidentally left behind some documents. We emailed the hotel and left a message through booking.com to no avail. Then through a phone call, we got connected to Danesh at the Concierge Department, who then went the extra mile to coordinate among various departments within the hotel, and mailed the document through express courier service. His attentive service is highly appreciated.

Great choice if u are traveling with kids and friends. We were a group of two families and they offered us with the connected rooms. Rooms are spacious with abundant furniture and room service was quick and friendly at all times Swimming areas were well maintained and neat except you will be occasionally greeted with a bunch of bird if u are eating by the pool. Beach towel is available by the pool only and u are not allowed to take it to the room - can feel a bit of chill on the way back to the room since lobby and elevator are always cold with A/C Bring a pair of socks , long sleeves and pants if you are planning to taker ur kids to the kids club.

This was our 1st time at Amari Spice but from the on set was a bad experience. Driving into the hotel I could not drive to the lobby entrance to drop my family & luggage as it was blocked for some reason best known to Amari. Security at the entrance was of no help & I ended up blocking the way of a car at the back. What was supposed to be destress trip, started off on bad note. Anyway cursing Amari Spice for being worst than a 1 star hotel, I reversed back into the lobby entrance. Told this bad experience while checking in to the front office staff but they were not bothered  Going to the room found the mattress to be too soft sinking when you lay down & the air cond temp tops up at 26.5 degress, not everyone likes the room super cold. These 2 shortcomings are something that you wld not find in a 4 or 5 star hotels but looks like Amari is still figuring out where they stand. Even many 3 star hotels are better. Moving to the shower both rain & hand shower water flow was dispointing at best with temperature regulation being a challenge. Since my home is at Bukit Jambu & the main reason of chosing Amari was to destress, which was not possible with the said room conditions, I had to leave my family both nights to head home to rest. The matteress, shower & air cond at home the best. Wondering how Amari claims to be home away from home. On a good note the staff were courteous & friendly. Inclosing would I stay at Amari Spice again. NO.

I booked The Light after hearing the reviews from my colleagues but the service was quite a let down. I booked a deluxe king room but they gave me a double twin room and told me it was subjected to availability? They changed the room for me at last and the room was clean and the breakfast was very nice! *Gym closes at 10pm, swimming pool closes at 7pm

I recently stayed at Grand Lexis Penang with my kids, and we had a fantastic experience! This hotel is perfect for families looking for a fun and relaxing getaway. Spacious Rooms: The rooms at Grand Lexis are impressively large, which was a huge plus for us. There was plenty of space for my kids to play and for us to move around comfortably. The layout was well thought out, making it feel like a home away from home. Delicious Food: We enjoyed the food at the hotel immensely! The dining options were diverse, and we found everything to be delicious. The breakfast buffet offered a wide selection of dishes that catered to both adults and kids, ensuring everyone found something they loved. Family-Friendly Atmosphere: This hotel is truly ideal for families. The facilities cater to both adults and children, making it easy for us to enjoy our stay while keeping the kids entertained. The staff were incredibly friendly and attentive, always making sure we had everything we needed. Comfortable Beds: The beds were large and extremely comfortable. After a day filled with activities, we all looked forward to a restful night’s sleep, and the bedding did not disappoint. Private Pool: One of the best features of our stay was having a private pool! It was perfect for the kids to splash around while we relaxed nearby. Overall, our stay at Grand Lexis Penang was fantastic. With spacious rooms, delicious food, and excellent family-friendly amenities, it’s an ideal choice for families traveling with kids.

Room was assigned considerable rest view as we can partially see great Seaview. However, Overpriced hotel if to compare to Kuala Lumpur Standard. Hotel is newly built and opened. The sofa is too long and blocked the way to open and close the curtains. At this price and design of the sofa, auto curtains is expected and coffee machine should be provided in the room. The bedsheets was rough and really below Marriott standard. The corridor is not spacious and wide enough (5”feet) as expected for this overpriced hotel. The entrance door to room also not as wide as expected.

Luxurious environment, spacious room and all the staffs are friendly. The welcome drink was refreshing. We had free service of birthday cake + balloon surprise in the room on the day of arrival. the cake was delicious. not to forget the breakfast also superb. thank you for the memories

Stayed 2N at Gurney Bay to explore Gurney area. Location wise, it is walking distance (1km) to the malls and close to the Sleeping Buddha Temple (800m). However, under the hot sun with little shade along the route, it is better to take Grab around. If you want to explore the Central area of Georgetown, it is far. The lobby is grand like a 5☆ hotel, amenities are good and the room is big. However, the furniture and fittings look rather dated, IMO, they need some refurbishment. The water pressure of the shower could be higher. The bed and pillows have good support. Overall cleanliness is very good. The cafe's breakfast spread offers a mix of local and international, more on the local side, which is good. The Char Kuay Teow and Roti Canai are particularly very good. Also, it offered Teh Tarik. We also had a 3-course set lunch, and it was nice, too. Service wise, the front desk staff is polite, and the concerige is courteous when responding to enquiries. But I would say we don't feel the warmth that I experienced in most 5☆ hotels, even some 4☆ hotels. Overall, we had a pleasant stay.

My elderly parents stayed at The Gurney during their medical checkup in Penang and accidentally left behind some documents. We emailed the hotel and left a message through booking.com to no avail. Then through a phone call, we got connected to Danesh at the Concierge Department, who then went the extra mile to coordinate among various departments within the hotel, and mailed the document through express courier service. His attentive service is highly appreciated.

Great choice if u are traveling with kids and friends. We were a group of two families and they offered us with the connected rooms. Rooms are spacious with abundant furniture and room service was quick and friendly at all times Swimming areas were well maintained and neat except you will be occasionally greeted with a bunch of bird if u are eating by the pool. Beach towel is available by the pool only and u are not allowed to take it to the room - can feel a bit of chill on the way back to the room since lobby and elevator are always cold with A/C Bring a pair of socks , long sleeves and pants if you are planning to taker ur kids to the kids club.

Room was assigned considerable rest view as we can partially see great Seaview. However, Overpriced hotel if to compare to Kuala Lumpur Standard. Hotel is newly built and opened. The sofa is too long and blocked the way to open and close the curtains. At this price and design of the sofa, auto curtains is expected and coffee machine should be provided in the room. The bedsheets was rough and really below Marriott standard. The corridor is not spacious and wide enough (5”feet) as expected for this overpriced hotel. The entrance door to room also not as wide as expected.

We had a pleasant three-day stay at this hotel. The hotel is in an excellent location, situated between two large malls with plenty of shops and restaurants and within a reasonable cab ride to both George Town and Batu Ferringhi. The room was quite spacious but a little bit dated and worn down. It could use a refresh. The bed was very comfortable, however, and the water pressure in the shower was excellent. We enjoyed using the beautiful infinity pool. Service was friendly and efficient. One area that could use improvement is the breakfast. Although there is a good variety of items offered, many just weren't very tasty. The best thing on the buffet was the homemade ice cream. Overall, this is a good place to stay when exploring the island of Penang.

We honestly had a really good stay here! The staff were all very attentive. Location is great. Loved the room that we got! The whole place is just really beautiful. Just a couple of things to point out is that we found a chewing gum on the toilet wall when we first checked in. For a 4-star hotel, such mistake is pretty disappointing but glad housekeeping came to clear it off immediately. Also there are lots of mosquitoes in the area. Would highly suggest to bring your own mosquito spray as the hotel didnt have any. They only provided us with mat heater ones for our room but you would need the spray especially if you’re gonna chill outside the room and during breakfast time. Other than that, we loved the hospitality throughout our stay and will definitely return!

It started off rough. Got into the hotel early to leave our luggage and the guy manning the check in was cold, standoffish, and didn’t even bother replying to our pleasantries. When we returned, a misunderstanding ensured. Cos of my earlier encounter, I was just unreasonable. But thank goodness for Suhaila (I think) and her manager - they deescalated the situation with grace and aplomb. That bump aside, I had a lovely time. Was in room 213. Initially I was worried because I have read about noise issues coming from the club next door. But either the club was closed or the soundproofing worked, there were no disturbances. We slept like babies. The room was beautiful, and the location is amazing. This hotel is highly Recommended. Just don’t bother to pay extra for the breakfast. That was just too sad. We tried it on our last day in the hotel as we were leaving early for the airport. It was dismal.

It’s our maiden trip to Penang and I honestly did not have much expectations but our holiday was off to a GREAT start right from arrival. while we looked at photos and write-ups prior, the room was so much larger than we thought. the King bed is 3m wide which is much more spacious than what we’re used to back home—wonderful for us cos we were travelling with a 4yo. We also hadn’t realised that our room came with lounge access for evening drinks + snacks so that was a nice surprise. The view on the rooftop was breathtaking and we had some really nice photos taken. Guests also get to access the sister hotel’s facilities, which is a short buggy ride (or walk) away, so that was another pleasant surprise. the pool at G hotel Gurney was more varied and fun for the child, so that was another plus. breakfast spread is also really good. If we were to come back to Penang, i would not hesitate to stay with them again.

The hotel room and bed were clean and comfortable. Crews were always friendly and helpful. If you want to stay near the beach, Batu Ferringhi, Hard Rock Hotel is a good choice. Suitable for couples and family with kids as well.

Stayed 2N at Gurney Bay to explore Gurney area. Location wise, it is walking distance (1km) to the malls and close to the Sleeping Buddha Temple (800m). However, under the hot sun with little shade along the route, it is better to take Grab around. If you want to explore the Central area of Georgetown, it is far. The lobby is grand like a 5☆ hotel, amenities are good and the room is big. However, the furniture and fittings look rather dated, IMO, they need some refurbishment. The water pressure of the shower could be higher. The bed and pillows have good support. Overall cleanliness is very good. The cafe's breakfast spread offers a mix of local and international, more on the local side, which is good. The Char Kuay Teow and Roti Canai are particularly very good. Also, it offered Teh Tarik. We also had a 3-course set lunch, and it was nice, too. Service wise, the front desk staff is polite, and the concerige is courteous when responding to enquiries. But I would say we don't feel the warmth that I experienced in most 5☆ hotels, even some 4☆ hotels. Overall, we had a pleasant stay.

My elderly parents stayed at The Gurney during their medical checkup in Penang and accidentally left behind some documents. We emailed the hotel and left a message through booking.com to no avail. Then through a phone call, we got connected to Danesh at the Concierge Department, who then went the extra mile to coordinate among various departments within the hotel, and mailed the document through express courier service. His attentive service is highly appreciated.

Room was assigned considerable rest view as we can partially see great Seaview. However, Overpriced hotel if to compare to Kuala Lumpur Standard. Hotel is newly built and opened. The sofa is too long and blocked the way to open and close the curtains. At this price and design of the sofa, auto curtains is expected and coffee machine should be provided in the room. The bedsheets was rough and really below Marriott standard. The corridor is not spacious and wide enough (5”feet) as expected for this overpriced hotel. The entrance door to room also not as wide as expected.

We had a pleasant three-day stay at this hotel. The hotel is in an excellent location, situated between two large malls with plenty of shops and restaurants and within a reasonable cab ride to both George Town and Batu Ferringhi. The room was quite spacious but a little bit dated and worn down. It could use a refresh. The bed was very comfortable, however, and the water pressure in the shower was excellent. We enjoyed using the beautiful infinity pool. Service was friendly and efficient. One area that could use improvement is the breakfast. Although there is a good variety of items offered, many just weren't very tasty. The best thing on the buffet was the homemade ice cream. Overall, this is a good place to stay when exploring the island of Penang.

It started off rough. Got into the hotel early to leave our luggage and the guy manning the check in was cold, standoffish, and didn’t even bother replying to our pleasantries. When we returned, a misunderstanding ensured. Cos of my earlier encounter, I was just unreasonable. But thank goodness for Suhaila (I think) and her manager - they deescalated the situation with grace and aplomb. That bump aside, I had a lovely time. Was in room 213. Initially I was worried because I have read about noise issues coming from the club next door. But either the club was closed or the soundproofing worked, there were no disturbances. We slept like babies. The room was beautiful, and the location is amazing. This hotel is highly Recommended. Just don’t bother to pay extra for the breakfast. That was just too sad. We tried it on our last day in the hotel as we were leaving early for the airport. It was dismal.

It’s our maiden trip to Penang and I honestly did not have much expectations but our holiday was off to a GREAT start right from arrival. while we looked at photos and write-ups prior, the room was so much larger than we thought. the King bed is 3m wide which is much more spacious than what we’re used to back home—wonderful for us cos we were travelling with a 4yo. We also hadn’t realised that our room came with lounge access for evening drinks + snacks so that was a nice surprise. The view on the rooftop was breathtaking and we had some really nice photos taken. Guests also get to access the sister hotel’s facilities, which is a short buggy ride (or walk) away, so that was another pleasant surprise. the pool at G hotel Gurney was more varied and fun for the child, so that was another plus. breakfast spread is also really good. If we were to come back to Penang, i would not hesitate to stay with them again.

We had a relaxing and memorable stay at E&O. Our room offers a sea view which is great and feel peaceful. Although the hotel is a bit old, it’s generally well maintained. Staff are always smiling and willing to help. They provide new towels and bottled water every day. Staff service at the breakfast buffet are excellent. Sunset was beautiful.

Service was amazing, check in was smooth and staff offered to carry our baggages and showed us our rooms with explanations of where each items were at. Hotel was very clean and beautiful. Location is great, a 5min walk from the port (ferry from Butterworth) and it is near the bus stop (CAT free bus). Overall the stay was exceptional and would definitely stay there again if I go back to Penang! :)

The hotel room is in French style and has an atmosphere. The whole hotel is a century-old building with not many rooms. The bathroom supplies are from Australian Aesop, which is very high-quality. Breakfast is a la carte and there is Chinese service. The service is very good and warm. It is the biggest in the hotel. The shortcoming is the location. You can walk from Bincheng Old Town, but it takes about half an hour. However, the highlight is that you will pass a place similar to a vegetable market on the road, and there will be a durian stall on the roadside that cannot be found in Bincheng Old Town. The hotel is generally good and suitable for fashionable young couples.

Very personal and warmth team.... Amir was very easy going and furnished us with every information that we asked. Housekeeping staff upheld their honesty - we left our usual tips on the bed every morning for the housekeeping staff but they placed the money on the bed side table every day after their cleaning. We salute their integrity and honesty even though the tip was meant for them. The place was clean and location superb. Definitely worth every moment and $$.

Luxurious environment, spacious room and all the staffs are friendly. The welcome drink was refreshing. We had free service of birthday cake + balloon surprise in the room on the day of arrival. the cake was delicious. not to forget the breakfast also superb. thank you for the memories

Great choice if u are traveling with kids and friends. We were a group of two families and they offered us with the connected rooms. Rooms are spacious with abundant furniture and room service was quick and friendly at all times Swimming areas were well maintained and neat except you will be occasionally greeted with a bunch of bird if u are eating by the pool. Beach towel is available by the pool only and u are not allowed to take it to the room - can feel a bit of chill on the way back to the room since lobby and elevator are always cold with A/C Bring a pair of socks , long sleeves and pants if you are planning to taker ur kids to the kids club.

We honestly had a really good stay here! The staff were all very attentive. Location is great. Loved the room that we got! The whole place is just really beautiful. Just a couple of things to point out is that we found a chewing gum on the toilet wall when we first checked in. For a 4-star hotel, such mistake is pretty disappointing but glad housekeeping came to clear it off immediately. Also there are lots of mosquitoes in the area. Would highly suggest to bring your own mosquito spray as the hotel didnt have any. They only provided us with mat heater ones for our room but you would need the spray especially if you’re gonna chill outside the room and during breakfast time. Other than that, we loved the hospitality throughout our stay and will definitely return!

The hotel room and bed were clean and comfortable. Crews were always friendly and helpful. If you want to stay near the beach, Batu Ferringhi, Hard Rock Hotel is a good choice. Suitable for couples and family with kids as well.

Hotel maintains its usual high standard with staff always make a smile to guests. Health club can accommodate sufficient guests with cool and dry towels. Pool is large with plenty of armchairs. Breakfast is of high standard with efficient staff clear up quickly. You may swim with a lizard but don't worry, he's cooling off for a while 😁 A small long tail black monkey may sit in your balcony😅 The only problem is room sound proof is bad, adjacent room guests were chatting loudly at 1am, I called front desk and they came up with the proposal of moving us to another room in the middle of the night! That shouldn't be the solution, if the guests are partying, are you moving all the others?