5-Star Hotels in Penang, Malaysia

This is my second time staying in Parkroyal Penang, everything was fine, except the bathroom water trap, shower half way the water stucked there, I think the housekeeping should clean the trap for a regular basis to avoid it to happens. Breakfast session was quite crowded although it was not holiday season, foods was average, there are plenty more can be improved. I personally like the beach very much especially on sunset. I will definitely be back again in near future.

Location of this hotel is very good. Gurney Paragon mall, Gurney Plaza, Coco Island and hawker foods are within walking distance. We like the night market which took us 8-10 mins walk from hotel. Also Penang Hill, George town art street, Penang Road Famous Laksa and Moh Teng Pheow Nyonya Koay are nearby. Cleanliness also good and staffs are friendly too. Recommend to stay here.

Review of Penang Shangri-La’s Golden Sands Resort Nestled along the stunning Batu Ferringhi Beach, the Shangri-La’s Golden Sands Resort in Penang is a perfect blend of tropical luxury and family-friendly hospitality. With its breathtaking seaside views, lush gardens, and top-notch service, this resort offers a relaxing getaway for travelers of all kinds. Accommodation & Comfort The rooms are well-appointed, featuring modern amenities, comfortable beds, and private balconies that provide either a garden or sea view. The decor exudes warmth, and the cleanliness is impeccable. The deluxe sea-view rooms are particularly worth the upgrade for their panoramic ocean vistas. Facilities & Activities Golden Sands Resort is packed with facilities, making it an excellent choice for families. The pools are a highlight, including a large freeform swimming pool, a separate kids’ pool with waterslides, and even a mini water park. For those seeking adventure, the resort offers watersports, a fitness center, and even a golf course nearby. Children will love the Adventure Zone, an indoor playground with thrilling slides and engaging activities. Meanwhile, adults can unwind at the CHI, The Spa at the nearby sister property, Rasa Sayang Resort. Dining Experience The resort features multiple dining options, with Garden Café offering a wide variety of local and international dishes. Sigi’s Bar & Grill by the Beach is perfect for a romantic sunset dinner with delicious seafood and cocktails. The breakfast buffet is extensive and caters to different dietary preferences. Service & Hospitality The staff at Golden Sands Resort are friendly, attentive, and always willing to assist. Check-in and check-out are smooth, and housekeeping is prompt. Final Verdict With its stunning beachfront location, fantastic facilities, and warm hospitality, Shangri-La’s Golden Sands Resort is an excellent choice for a memorable stay in Penang. Whether for a family vacation or a relaxing retreat, this resort delivers on every front.

We went as part of mini getaway, the family enjoyed the place. The room was clean and felt new. The facilities were lovely and it is connected to the beach. Only downside is that it is far from other places e.g. restaurant. Breakfast food was not that fantastic either. The beach also has jelly fish so gotta be careful, however the hotel has the SOPs in place to support any issues on that.

After knowing that this hotel provides family-friendly services, I went there with my wife & kids. We thoroughly enjoyed their services in one of the spacious suites. Great location, easy to get in and out of the city. The hotel is well-maintained and has a safe and secure environment. What I most loved about the hotel is its serene pool area, beautiful room decor, additional facilities, restaurant, and overall atmosphere.

I stay in hard rock over than 10 times , lagoon deluxe room , I very like it ,comfort , especially the food...mamamia ....very nice...for my kids swim and play it's such a good an relaxing place for my family

Out of all the places I've been to, Bertam Resort is the best! 100/10, totally worth the hype! It was the most satisfying staycation. From the service of the staff and guards to the facilities and the room. The staff are very warm with their smiles. It's great, you must go, and I will definitely repeat! The room is clean and comfortable. 👍🏻

Loved my stay! We were soooo happy to be upgraded to a room with a view that was sooooo spacious! Stayed there for four nights over nye and had a great view of the fireworks!! My only complaint would be that there isn’t a Nespresso coffee machine in the room (which is a surprise given that most hotels now offer them) nor do they provide cotton wool (isn’t that also a basic provision?). Do note that the hotel doesn’t provide complimentary bottled water either, and only tap with filtered water… however I did appreciate them giving out mint water/ pandan bluepea water in the afternoon for guests (wished that it’s all day long!) at the lobby.

My stay at The Light Hotel was an absolute delight! The room was spacious, modern, and immaculately clean, complete with a comfortable bed. The breakfast served at the restaurant was delectable, and the ambiance was enjoyable. The staff was incredibly friendly and attentive, making my stay truly memorable. The hotel’s location was also convenient for exploring the city. I highly recommend this hotel to anyone seeking a comfortable and enjoyable stay.

Brand new hotel, with comfortable beds and great rooftop pool! The room was very good with dressing room area, great shower and clothes steamer, which was an excellent extra. The breakfast has an excellent choice and very good. However, the food in the restaurant in the evening although tasty it was served lukewarm and disappointing. There was a minor issue with electrics, which was dealt with quickly and excellent customer service from the staff. Although the hotel is new and good value, the area is up and coming, the stay was good and would recommend.

This is my second time staying in Parkroyal Penang, everything was fine, except the bathroom water trap, shower half way the water stucked there, I think the housekeeping should clean the trap for a regular basis to avoid it to happens. Breakfast session was quite crowded although it was not holiday season, foods was average, there are plenty more can be improved. I personally like the beach very much especially on sunset. I will definitely be back again in near future.

Location of this hotel is very good. Gurney Paragon mall, Gurney Plaza, Coco Island and hawker foods are within walking distance. We like the night market which took us 8-10 mins walk from hotel. Also Penang Hill, George town art street, Penang Road Famous Laksa and Moh Teng Pheow Nyonya Koay are nearby. Cleanliness also good and staffs are friendly too. Recommend to stay here.

Review of Penang Shangri-La’s Golden Sands Resort Nestled along the stunning Batu Ferringhi Beach, the Shangri-La’s Golden Sands Resort in Penang is a perfect blend of tropical luxury and family-friendly hospitality. With its breathtaking seaside views, lush gardens, and top-notch service, this resort offers a relaxing getaway for travelers of all kinds. Accommodation & Comfort The rooms are well-appointed, featuring modern amenities, comfortable beds, and private balconies that provide either a garden or sea view. The decor exudes warmth, and the cleanliness is impeccable. The deluxe sea-view rooms are particularly worth the upgrade for their panoramic ocean vistas. Facilities & Activities Golden Sands Resort is packed with facilities, making it an excellent choice for families. The pools are a highlight, including a large freeform swimming pool, a separate kids’ pool with waterslides, and even a mini water park. For those seeking adventure, the resort offers watersports, a fitness center, and even a golf course nearby. Children will love the Adventure Zone, an indoor playground with thrilling slides and engaging activities. Meanwhile, adults can unwind at the CHI, The Spa at the nearby sister property, Rasa Sayang Resort. Dining Experience The resort features multiple dining options, with Garden Café offering a wide variety of local and international dishes. Sigi’s Bar & Grill by the Beach is perfect for a romantic sunset dinner with delicious seafood and cocktails. The breakfast buffet is extensive and caters to different dietary preferences. Service & Hospitality The staff at Golden Sands Resort are friendly, attentive, and always willing to assist. Check-in and check-out are smooth, and housekeeping is prompt. Final Verdict With its stunning beachfront location, fantastic facilities, and warm hospitality, Shangri-La’s Golden Sands Resort is an excellent choice for a memorable stay in Penang. Whether for a family vacation or a relaxing retreat, this resort delivers on every front.

I stay in hard rock over than 10 times , lagoon deluxe room , I very like it ,comfort , especially the food...mamamia ....very nice...for my kids swim and play it's such a good an relaxing place for my family

Loved my stay! We were soooo happy to be upgraded to a room with a view that was sooooo spacious! Stayed there for four nights over nye and had a great view of the fireworks!! My only complaint would be that there isn’t a Nespresso coffee machine in the room (which is a surprise given that most hotels now offer them) nor do they provide cotton wool (isn’t that also a basic provision?). Do note that the hotel doesn’t provide complimentary bottled water either, and only tap with filtered water… however I did appreciate them giving out mint water/ pandan bluepea water in the afternoon for guests (wished that it’s all day long!) at the lobby.

This is the best hotel i ever booked in trip.com. receive extremely warm hospitality a profesional hotelier team. The resort was perfect for city dweller looking for short escape and peace. Resort environment was serene for a peace of mind. A perfect short escape for city dweller to escape from hustling bustling.

Here’s a translation of your review into English: It was a very delightful one-night stay. Upon arrival at the front desk, we were greeted with warm smiles and excellent service, along with a welcome ice cream. We were even offered a complimentary upgrade to a king bed room. When we entered the room, we were pleasantly surprised to see that the hotel had thoughtfully accommodated my request made online to be near the elevator, as I was traveling with two young children and wanted to avoid walking too far. The room was very clean and spacious, and the bed was extremely comfortable. To our surprise, the minibar included a birthday cake, as I had mentioned online that we were staying to celebrate my husband’s birthday. This thoughtful gesture truly touched us. Additionally, the hotel provided complimentary snacks and soft drinks, which were a lovely bonus. We chose this hotel for its convenience, as it allowed our two children to rest easily after getting tired from exploring the mall. It turned out to be exactly as we hoped—super convenient. The hotel is also close to a famous food street, but unfortunately, we couldn’t visit due to the rain. Instead, we dined at one of the many restaurant options within the mall. The breakfast the next morning was abundant and delicious, and since our two kids are under five, they enjoyed complimentary breakfast as well. We have no regrets about choosing this hotel. Our entire family had a wonderful time, and we would definitely stay here again in the future. Let me know if you’d like any adjustments!

George Hotel is very good and exellcent hotel with welcome drinks. Family room with balcony and free of charge snacks and drinks. Good location for shopping and near restaurant. clean swimming pool and yummy breakfast buffet. very happy living with George hotel.

Great hotel for close proximity to Malls, FoodStreet, Beach Coast walks etc. It has very couteous n professiinal customer service with a kindest smile that warms your hearts each time you past them by. Aboveall, rooms and amenities are well design, fresh and clean too. Such a comfortable outstanding place to welcome every guest. This is my second time here. There is so much creativity in their food offerings in and buffets specials every weekend too. Its really a go to hotel with reasonable pricing of a 4 star hotel. I will be back the next visit to penang.

Love the rich history of this place! It is certain a grand dame hotel - like Penang’s The Peninsula Hotel - that has 140 years of history. My mum and I enjoyed photographic the Victorian architecture, the curios corridor and looking at the photos of celebrities and notable people who have stayed at the hotel, including Sun Yat-Sen and Michelle Yeoh. The breakfast buffet at Sarkies is satisfying; the pool in the Victory annex is great and we loved our seaview room with balcony.

Location of this hotel is very good. Gurney Paragon mall, Gurney Plaza, Coco Island and hawker foods are within walking distance. We like the night market which took us 8-10 mins walk from hotel. Also Penang Hill, George town art street, Penang Road Famous Laksa and Moh Teng Pheow Nyonya Koay are nearby. Cleanliness also good and staffs are friendly too. Recommend to stay here.

Loved my stay! We were soooo happy to be upgraded to a room with a view that was sooooo spacious! Stayed there for four nights over nye and had a great view of the fireworks!! My only complaint would be that there isn’t a Nespresso coffee machine in the room (which is a surprise given that most hotels now offer them) nor do they provide cotton wool (isn’t that also a basic provision?). Do note that the hotel doesn’t provide complimentary bottled water either, and only tap with filtered water… however I did appreciate them giving out mint water/ pandan bluepea water in the afternoon for guests (wished that it’s all day long!) at the lobby.

Here’s a translation of your review into English: It was a very delightful one-night stay. Upon arrival at the front desk, we were greeted with warm smiles and excellent service, along with a welcome ice cream. We were even offered a complimentary upgrade to a king bed room. When we entered the room, we were pleasantly surprised to see that the hotel had thoughtfully accommodated my request made online to be near the elevator, as I was traveling with two young children and wanted to avoid walking too far. The room was very clean and spacious, and the bed was extremely comfortable. To our surprise, the minibar included a birthday cake, as I had mentioned online that we were staying to celebrate my husband’s birthday. This thoughtful gesture truly touched us. Additionally, the hotel provided complimentary snacks and soft drinks, which were a lovely bonus. We chose this hotel for its convenience, as it allowed our two children to rest easily after getting tired from exploring the mall. It turned out to be exactly as we hoped—super convenient. The hotel is also close to a famous food street, but unfortunately, we couldn’t visit due to the rain. Instead, we dined at one of the many restaurant options within the mall. The breakfast the next morning was abundant and delicious, and since our two kids are under five, they enjoyed complimentary breakfast as well. We have no regrets about choosing this hotel. Our entire family had a wonderful time, and we would definitely stay here again in the future. Let me know if you’d like any adjustments!

George Hotel is very good and exellcent hotel with welcome drinks. Family room with balcony and free of charge snacks and drinks. Good location for shopping and near restaurant. clean swimming pool and yummy breakfast buffet. very happy living with George hotel.

Great hotel for close proximity to Malls, FoodStreet, Beach Coast walks etc. It has very couteous n professiinal customer service with a kindest smile that warms your hearts each time you past them by. Aboveall, rooms and amenities are well design, fresh and clean too. Such a comfortable outstanding place to welcome every guest. This is my second time here. There is so much creativity in their food offerings in and buffets specials every weekend too. Its really a go to hotel with reasonable pricing of a 4 star hotel. I will be back the next visit to penang.

Love the rich history of this place! It is certain a grand dame hotel - like Penang’s The Peninsula Hotel - that has 140 years of history. My mum and I enjoyed photographic the Victorian architecture, the curios corridor and looking at the photos of celebrities and notable people who have stayed at the hotel, including Sun Yat-Sen and Michelle Yeoh. The breakfast buffet at Sarkies is satisfying; the pool in the Victory annex is great and we loved our seaview room with balcony.

Location is great in George Town, both cityview and seaview rooms are good. Room is spacious with high ceiling. We enjoyed our stay and will return for our next visit.

Quite a pleasant surprise! With its location, we were able to do our own tour to many places of interest by walking. Even George Town is pretty old, but Prestige hotel had been completely modernised internally giving one a fairy tale feel. We had a loft suite and everything was complimentary, from welcome bottle of wine, fruit plate to mini bar and executive lounge service. Our room was cleaned twice a day and there were always clean towels to use. We particularly like the filter system within our room for drinking water. Swimming pool was a bit small but the horizon view was fantastic. Gym was small with a few equipment only.

Me n my wife stay here for a night. As we noticed this is a newly opened hotel with reasonable price, we try for a night. We have a very comfortable room and good stay. Some of the facilities not yet open. Expected to have grand opening some where around 3rd quarter of 2025. Will comw back again

When choosing, I was worried about the smell of the newly opened hotel. I was entangled for a long time, but I liked it very much after moving in. I like the design of the hotel very much. It has a Nanyang style, and the staff's clothes are also in line with the overall design. The service staff are very nice. The welcome drink given when the early flight arrived was very refreshing. I can check in at 12:00. The front desk guy said that it was opened the day before I stayed there, and I was the first guest of the day. The room design is worthy of being a new hotel. It is very reasonable, and there is an independent cloakroom and dressing table. The bathtub and the sea view facing the living room are very pleasant. It is a handheld ironing machine, no longer a bulky iron. I like it very much! I was very entangled before deciding whether to stay at the Dongjia Hotel or the Autograph. After going out and passing by the Dongjia Hotel, I felt that my choice was very wise! Because it is really noisy at night, it is very quiet compared to the Autograph! I was also surprised to receive the hotel's turndown gift when I came back at night. The disadvantage is that it has just opened, and there is still a little smell. It is estimated that it will be fine after a while. Then the smoke sensor above the bed flickered, which might affect those who have trouble sleeping. I also reported it to the lady at the front desk and I think it will be resolved.

This is my second time staying in Parkroyal Penang, everything was fine, except the bathroom water trap, shower half way the water stucked there, I think the housekeeping should clean the trap for a regular basis to avoid it to happens. Breakfast session was quite crowded although it was not holiday season, foods was average, there are plenty more can be improved. I personally like the beach very much especially on sunset. I will definitely be back again in near future.

Review of Penang Shangri-La’s Golden Sands Resort Nestled along the stunning Batu Ferringhi Beach, the Shangri-La’s Golden Sands Resort in Penang is a perfect blend of tropical luxury and family-friendly hospitality. With its breathtaking seaside views, lush gardens, and top-notch service, this resort offers a relaxing getaway for travelers of all kinds. Accommodation & Comfort The rooms are well-appointed, featuring modern amenities, comfortable beds, and private balconies that provide either a garden or sea view. The decor exudes warmth, and the cleanliness is impeccable. The deluxe sea-view rooms are particularly worth the upgrade for their panoramic ocean vistas. Facilities & Activities Golden Sands Resort is packed with facilities, making it an excellent choice for families. The pools are a highlight, including a large freeform swimming pool, a separate kids’ pool with waterslides, and even a mini water park. For those seeking adventure, the resort offers watersports, a fitness center, and even a golf course nearby. Children will love the Adventure Zone, an indoor playground with thrilling slides and engaging activities. Meanwhile, adults can unwind at the CHI, The Spa at the nearby sister property, Rasa Sayang Resort. Dining Experience The resort features multiple dining options, with Garden Café offering a wide variety of local and international dishes. Sigi’s Bar & Grill by the Beach is perfect for a romantic sunset dinner with delicious seafood and cocktails. The breakfast buffet is extensive and caters to different dietary preferences. Service & Hospitality The staff at Golden Sands Resort are friendly, attentive, and always willing to assist. Check-in and check-out are smooth, and housekeeping is prompt. Final Verdict With its stunning beachfront location, fantastic facilities, and warm hospitality, Shangri-La’s Golden Sands Resort is an excellent choice for a memorable stay in Penang. Whether for a family vacation or a relaxing retreat, this resort delivers on every front.

I stay in hard rock over than 10 times , lagoon deluxe room , I very like it ,comfort , especially the food...mamamia ....very nice...for my kids swim and play it's such a good an relaxing place for my family

This is the best hotel i ever booked in trip.com. receive extremely warm hospitality a profesional hotelier team. The resort was perfect for city dweller looking for short escape and peace. Resort environment was serene for a peace of mind. A perfect short escape for city dweller to escape from hustling bustling.

We recently stayed at Shangri-La Rasa Sayang in Penang for three nights, and it was an exceptional experience! The staff was incredibly friendly and provided outstanding service throughout our stay. The food was fantastic. The ambiance of the resort is perfect for relaxation. We stayed in the Rasa Wing, which offered access to the adult-only pool—a serene and peaceful retreat. All the pools were beautifully maintained, and we truly enjoyed spending time there.