Latest Hotels Reviews for Surat Thani Province

Mantra Samui Resort, Adult Only
4.6/5126 Reviews
Bo Phut
I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i
Silavadee Pool Spa Resort
4.5/5236 Reviews
Lamai Beach
A perfect staycation! You literally got everything you need in the resort for 3 days of activities and chill - pools , snorkeling, stand up paddle boarding, yoga and more! Best resort experience ever. The exchange of exclusivity is this resort is distance away from the main road and busy districts, but the shuttle service or grab will get you to wherever you want to go ( p.s. transportation is expensive in Koh Samui
Garrya Tongsai Bay Samui
4.6/542 Reviews
Choeng Mon Beach
We have just returned from a 12 night stay at the Tongsai Bay. As returning guests we knew to expect an excellent service across the board. However what we didn’t expect was that they have managed to improve on what we already thought was perfection! The Garrya rebrand seems to have complemented the Tongsai, without detracting from the essence of the original concept. The rooms have been re-vamped but the upgrade is very much in keeping with the eco friendly jungle location. It was good to see that the natural tones and furnishings remain. Many of the long-standing staff are still there, and the new additions in staff provide the same faultless service with a warm smile on their faces. Every single member of staff was exceptional! It would be unfair to list individual staff as it is obvious that all departments work together as one team under the expert guidance of Manuel and Mark. I have yet to stay in another hotel where senior management get so involved. The main improvement for us this time was the food, which was already very good. The Tongsai have definitely upped their game here. every single meal we ate was truly delicious. Overall and exceptional experience, we wouldn’t hesitate in recommending to anyone. Thank you to everyone at the Tongsai for making our holiday absolutely perfect. We look forward to seeing you again next year!
Cape Fahn Hotel Samui
4.4/568 Reviews
Choeng Mon Beach
Upon arrival we were awe struck with the organic beauty of the island which we were about to stay on.. After a short boat ride we had arrived in paradise and welcomed with warm smiles and refreshments. We were Taken to our room on our golf buggy (no motorised vechiles on the island yay). Our spacious waterfront room topped off with an infinity pool looked out over the Gulf of Thailand and was immaculately clean and serviced daily by up to 3 housekeepers at a time. We dined at Both Hue restaurant (our favourite) and also Long Dtai Both displaying fresh produce daily, some items unavailable from day to day which suited us as we knew it was all fresh 👍 The Staff Led by Urs (GM) and Patzy (Restaurant manager) were all friendly and attentive. The Day Spa exceeded our expectations with numerous treatments available to ensure you remain relaxed on your holiday Ignore the bad reviews on here about this property The place is amazing without fault!! We will be back ✌️
Conrad Koh Samui
4.5/5173 Reviews
The Conrad Koh Samui was hailed by many netizens as one of the crown jewels in Hilton's Asia Pacific hotel portfolio and having experienced it, I would proudly say the same too. I would even rate this as the best hotel experience I've had in recent years with full marks given to the hospitality of the staff, amazing views and great rooms. My wife and I had the best time during our 3D2N recent trip to Conrad Koh Samui where we booked a villa for 2 pax. The hotel is situated at an amazing location with legendary views of the sea and sunset from your own villa, which has a private infinity pool for us to lounge around. Despite it's age, the villa is maintained in a great condition and recent refurbishments which I understood took place during the COVID19 years further enhanced our experience of staying at the Conrad Koh Samui. Most of all, what made our stay so great was the hospitality of the staff on site. Everyone we spoke to was friendly and welcoming. Special shout out to Jack Huang (Assistant Guest Relations Manager), who reached out to us via email prior to our arrival and kept in touch with us via whatsapp (almost on a 24 hrs basis) to ensure that we had everything we needed throughout our stay. He made my wife and I feel welcomed from the first minute we stepped onto the resort, addressing us by our names each time he sees us, making us feel like we are old friends of his. Even after we have left, he made arrangements to mail us an item which we left behind at the hotel despite his busy schedule. We are highly appreciative of him and his team for taking such good care of us during our stay and their hospitality is definitely one of the reasons why our stay is highly memorable! If you are looking for a place to unwind, I would definitely recommend staying a few days at the Conrad Koh Samui!
Sala Samui Choengmon Beach Resort
4.6/571 Reviews
Choeng Mon Beach
From the moment we arrived we felt special. They have a pool area for the kids and another for the adults. Very romantic place. They do everything they can to make you feel welcome. The accommodations were very clean and comfortable. The staff made us feel like family. They remembered our coffee orders even! The privacy there was incredible. The food is delicious. We will definitely be returning.
SALA Samui Chaweng Beach Resort
4.5/5120 Reviews
Chaweng Beach
My stay at this hotel was amazing. Sala offers a commutable 10 minute walking distance to local bars and restaurants while maintaining a serene ambiance shielded from the noise and nightlife of the Chaweng area. I was warned by friends that Chaweng was unfavourable for living due to its proximity to the airport, but the room is well sound proofed and completely silent. I was surprise by the space and depth of the personal pool as it was bigger than the images suggested and offered a great place to swim late at night after a day in the heat and was completely private from the other guests. The food was great. Breakfast was available through delivery or in the restaurant. They high-quality food, coupled with a daily menu offered delightful variations. Staff even ensured my breakfast was delivered before my early check-out, so I was able to catch my departing flight with good timing. The staff were friendly, polite, attentive, and always ready to assist, they went above and beyond to ensure my comfort throughout my stay. They offered communication via telephone or via message through a downloadable app - so it was easy to communicate any of our needs from the room or on the go. The beachfront pool is a little small and ideal for guests with children, whereas adults can make use of sea-side loungers, free kayak rentals, a great bar and swimming in the sea. In summary, this room offers a perfect blend of convenience, luxury, and tranquility. Whether you're looking to explore the local nightlife or simply unwind in style, it provides an exceptional experience. I hope I can return in the future!
The Ritz-Carlton, Koh Samui
4.5/5247 Reviews
Choeng Mon Beach
We had the most amazing 3 days 2 nights spent at The Ritz-Carlton Koh Samui and we are so glad we made the decision to stay here for our honeymoon. The service provided by the staff was exceptional and greatly appreciated. They have demonstrated outstanding service which truly made a difference. Their attentiveness and hospitality made our experience even more memorable. Special mention to the Reservation Manager, Gine Castillo Aguenza and reception officer, Yady for their hospitality. Little touches such as the double room upgrade, bouquet of red roses, evening cocktail drinks at the lobby, cake in room, daily activities and the shuttle bus to Chaweng Beach did not go unnoticed and these are what made Ritz-Carlton Koh Samui so special! We look forward to returning in the near future!
Santhiya Koh Phangan Resort and Spa
3.4/5122 Reviews
Overall the hotel was nice but in several point not what we expected: We booked a „villa with sea view“. There was no sea view at the villa that was assigned to us. You couldn’t see the sea neither from within the villa nor from the pool nor from the sun beds nor from the outside bath tub. The only way to see a glimpse of the sea was to stand up on a certain spot on the terrace. That’s not what we expected from a room advertised as „with sea view“ and the (trip.com) booking page also suggested otherwise. When we complained, we got assigned another villa where we could see the sea partly. Thank you for that. However, the manager told us that the photos from the booking page were in fact another villa. But it's not my responsibility to make sure that the photos and pictures provided on booking pages are correct. The hotel has to take care of that! This holds also true for the next issue: The gym was closed due to renovation. In the booking process, they advertised a huge fitness center with lots of machines. Now it’s shut down and we did not get any information about this. The „mini gym“, which does not even have at least one multi exercise machine, is nothing but a bad joke and no replacement at all for a proper gym! Again the staff told us they would inform about this on their website. When I checked that, I still found the photos of the large gym on their own website. It was just called ”mini gym”. But how am I supposed to know what they mean by that and that the provided photos are no longer correct??
Pavilion Samui Villas and Resort
4.1/595 Reviews
Lamai Beach
The hotel is in a very good location. The beach is very fine. The bar is facing the sea. The view is good. The hotel is relatively old. It is well maintained. The price/performance ratio is good. The night market is right next to the hotel. It is very convenient to eat. The commercial street is very close to the hotel. It takes about 5-10 minutes to walk. There are many massage shops. It is very convenient. The sea food night market is very good. It is recommended to go here for dinner. The hotel manager LYN is very good. When checking in, he personally introduced the hotel room facilities, bar, swimming pool, etc. Very nice. The other managers of the hotel are also very good. Generally speaking, it is a hotel with good price/performance ratio. The hotel is very beautiful to watch the sunset at night and the sunrise in the morning

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Property Information for Tourists

Total Properties287
Number of Reviews5,452
Highest Price₹ 389,227
Lowest Price₹ 8,872
Average Price (Weekends)₹ 94,409
Average Price (Weekdays)₹ 94,012