4-Star Hotels in Gjirokaster, Albania

This hotel is simply to be avoided. A hostess at the reception desk, with a slight smirk, tells you the hotel is fully booked and there’s nothing she can do. My request was to change rooms because the one I was assigned had as its only view a wall less than a meter from the window. On the booking platforms, it’s listed as an economy room, but nowhere does it mention such a view—and while the photos show daylight, it’s completely misleading. It’s just appalling that a 4-star hotel would market this kind of room. There’s no on-site parking; it’s located at a competitor’s place down the road, and it’s a paid service. The staff are friendly, except for that receptionist. Cet hôtel est juste à fuir. Une hôtesse à la réception qui vous répond,non sans un petit rictus, que l’hôtel est complet et qu’elle ne peut rien faire. Ma demande concernait un changement de chambre car celle qui m’était attribuée avait comme seule vue un mur situé à moins d’un mètre de la fenêtre. Sur les plates-formes, il est précisé chambre économique mais en aucun cas avec une telle vue et d’après les photos, on voit de la clarté mais c’est totalement trompeur. Il est juste lamentable qu’un hôtel 4 étoiles commercialise ce type de chambre. Pas de parking sur place, il est situé chez le concurrent en bas pour une prestation payante. Personnel sympathique à l’exception de cette réceptionniste.

We loved this place! The staff was very friendly. The room was clean and comfortable. The bathroom was nicely updated and the water pressure and temperature were good. I was pleased that they provided memory foam pillows.

The hotel is located at the top of a majestuous site. Excellent restaurant, the rooms are splendid and the charming staff. The equipment (pools, jacuzzi, gym etc ) are perfectly maintained and the whole site is brilliantly clean. The quality/price ratio is incredible.

Very nice and clean! Close to the center

It's pretty sad.