GGuest UserAs I write this review, I'm filled with a mix of reluctance, sadness, and a sense of helplessness. I've spent nearly two weeks in Xi'an, changing hotels every day. I once thought a certain well-known brand was the peak of my trip, until I stumbled upon this hotel. Was it a cruel twist of fate, or a mocking jest at my meticulous planning? How could I end up in this hotel on my very last day, only to be filled with regret, wishing I had stayed here from the start instead of exhausting myself daily, constantly searching for new accommodations?
Upon checking in at the front desk, I was met with service far exceeding average standards. Three staff members greeted me with beaming smiles, and their warm welcome felt like a spring breeze, taking me by surprise. But this was just the appetizer. The moment I stepped into the room, I felt like I saw a light from heaven. I never imagined that for this location and price, I could have such a large, panoramic floor-to-ceiling window. Is this real? The sunlight illuminating the entire room? No need to look at old residential building air conditioning units when gazing outside? It's not an inner-facing room with a few fake plants, is it? Is this truly the streetscape of Chang'an?
So I took another step, and I saw a spacious bathroom, with a separate wet and dry area and even a rain shower. And next to the toilet? It was alcohol wipes, something I’ve only seen once in the dozen-plus hotels I’ve stayed at. The cabinet was packed with towels and bath sheets; finally, I wouldn't have to call the front desk at night to ask for an extra one. The bedding was so clean and neat, and the decor was bright and fresh. My family lay on the bed, and everyone from my well-traveled father to my preschooler cheered, unanimously declaring it their favorite hotel.
The room was equipped with a mini-fridge and even a weighing scale. The bathrobes were comfortable and warm. The sink directly featured foam hand soap. I suppose this is what 'a home away from home' feels like.
Breakfast was served in a spacious, brightly lit hall with excellent air conditioning and a wide variety of choices. I went late and ate slowly, but the auntie never rushed me; instead, she even reminded me to take more in case they started clearing up.
The hotel also offered airport transfer services. Although we ultimately didn't use it due to a flight delay, the communication process was very smooth, and there were no additional charges.
This hotel has officially been designated by my family as our go-to accommodation for future Xi'an visits. However, I know that next time, the price might not be as favorable. After all, with its rising reputation, the hotel is bound to become more popular. Nevertheless, I sincerely wish them continued success.
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