4-Star Hotels in Xinjiang, China

Choosing this hotel was such a wise decision! As a tourist coming from a lower altitude, my biggest worry—altitude sickness—was perfectly solved. The oxygen concentrator in the room had a nebulizer function, so I could breathe oxygen anytime. A few minutes of oxygen in the middle of the night when I felt unwell was enough to make me feel better, giving me a huge sense of security. The hotel is very new, with stylish decor, clean and tidy rooms, and a well-planned layout. The large terrace was a huge plus; enjoying the high-altitude breeze and the view of the snow-capped mountains and golden grasslands was incredibly relaxing. The service was incredibly heartwarming. A dedicated porter helped with our luggage, so we didn't have to suffer on the plateau. The front desk also helped us coordinate our itinerary, even proactively arranging transportation—very reliable. The food exceeded my expectations. The stir-fried yak meat we ordered at dinner was plentiful and delicious, and I still crave the yak dumplings at breakfast. The local specialties in the lobby were more affordable than outside, so I bought some snow chrysanthemums and dried fruit to take home. The hotel also has several popular photo spots with ethnic-style decorations. Staying in such a comfortable and thoughtful hotel in Tashkurgan truly doubled the happiness of my entire trip!

Because I was delayed in getting to Qiongku****ai, I extended my reservation for one night. It was already past 7 o'clock when I got back to the hotel. I extended my reservation around 4 pm. After I came back, the room was not cleaned and the supplies were not replaced. I was a little disappointed. Overall, it was good and I would choose it as my first choice next time. In addition, I would like to thank the customer service manager Pan for actively repairing the shower curtain. Thank you

Arriving late at night in winter and being able to go straight to the hotel from the airport without stepping outside was incredibly convenient. It saved us from having to pack an extra set of clothes (which for a family of four is a lot! 😂). The other facilities were also great, meeting both the price and our expectations. A pleasant surprise was the wide variety of delivery food available, and the taste was super good! I'll definitely keep choosing this place in the future. Here's a tip: If you've got a car parked at the hotel, don't be shy – just drive slowly towards the main gate and it will open automatically. 😂 One thing to note is that the underfloor heating is incredibly warm, very warm... Even among all the places we stayed during our two-week trip with central heating, theirs was the hottest. This made the air really dry. The humidifier provided was quite mini, so I'd suggest upgrading it. For someone from the south, this kind of dry heat is really hard to get used to. 😂 Lacking self-help solutions for this only adds to the hassle for both guests and staff. I truly hope the tourism industry in Xinjiang continues to thrive!

Everything about this stay was good. I generally stick to Hilton among the major hotel brands because I find them quite reliable, and this particular property was no exception. However, there's one major flaw: they only have two washing machines. For a large hotel with hundreds of rooms, this is completely inadequate. Most other hotels I've stayed at typically offer four! As a result, you often have to wait in line to do your laundry.

The hotel is located about 10mins walk from the International Grand Bazaar. Plenty of eateries and convenience store nearby so you dont have to worry. The room is spacious and fits nicely for our family. There is also a mini gym and laundry on the 6th floor. Breakfast spread was good and they also have supper provided from 9.30pm. While the hotel is clean and nice overall, the housekeeping did not really tidy our room - just changed towels, threw rubbish without making the beds. Maybe it is their SOP but it would have been better if the room is spot clean after we came back from shppping or day tour. Otherwise, it is a nice hotel in Urumqi before venturing out the city.

Overall, the hotel experience was fantastic! 🎉 The room was clean and tidy, and the bedding was super comfortable, especially the latex pillow which made for a really sound sleep. The electric curtains were a nice touch for convenience. The front desk also thoughtfully provided breakfast, which had a great variety and delicious food. I particularly enjoyed the local yogurt and dried fruits, they were very unique. Compared to guesthouses, chain hotels definitely have a much higher standard when it comes to cleanliness and facilities.

This hotel offers amazing value for the price! It has a unique, exotic charm and is very clean and tidy. We booked the family suite, which was cozy, spacious, and came with a fridge. The bathroom also had a separate wet and dry area. The front desk staff, especially one lovely lady, was incredibly gentle and had a sweet smile that brightened our day. The breakfast was excellent (perfect for people from the South). It's also very close to the Kashgar Old City, and the Kunlun Tower is right next door, offering stunning night views.

You know, for a one night stay during a long layover it's probably the best choice: clean, spacious and have airport transfers. But seriously guys: why do not provide WeChat number or not to communicate on Trip chat section? The receptionists only speak Chinese, so we couldn't understand each other on the phone call... Thus, I couldn't use my transfer to the hotel :( not a big deal, but really - so many people would have easier time contacting the hotel via translated chat! In all other aspects, the hotel is really good :)

The hotel's exterior is fantastic. The whole Yili Hotel has excellent greenery, a quiet, historic courtyard, and many century-old trees. The rooms are also very spacious. That's for the hardware. Now, for the service, it's not as good. Building 2 had good service, but in Building 6, it depended on who you got – some were good, some were just okay. The elevator was a bit of a maze, but these weren't big issues. However, one unacceptable problem was the drainpipe, which was probably too old. It constantly made gurgling sounds, every three seconds, making it impossible to sleep. I ended up having to turn on the air conditioning to drown out the pipe noise to get some sleep. But then the AC made it too hot, so I had to open the window all night. Luckily, it was very quiet outside the window. If you're booking, I suggest avoiding Building 6. Oh, and by the way, the stir-fried dishes at breakfast were delicious, but the main courses were just average.

The service staff is very polite and considerate. The water in the room is also sufficient. I just think that there may be some shoddy work at the beginning of construction. For example, the water in the shower room will leak into the bathroom next door. For example, the hot water in the bathtub is yellow water. This is not a problem with the water quality, but a problem with the pipes, because the cold water is clean. For example, one of the automatic toilets is not working. But the staff responded quickly when I asked them to deal with it. Overall, it is not bad.