SSophiamameThe hotel's location is quite good; it's within walking distance of the train station and right next to a mall and supermarket, making dining very convenient. However, the facilities are really old, and the air conditioning isn't very effective. On the bright side, the staff were incredibly friendly and went out of their way to help us.
IismaelMThe apartment is in the heart of Seville, just a few meters from the Mushrooms in Plaza de la Encarnación, so the location is excellent.
The apartment has absolutely everything: kitchenware, bathroom amenities, a closet outside the bedroom, an ironing board and iron, towels, a duvet, and two pillows per bed. The bedroom has a small balcony overlooking the street and air conditioning. The living room is spacious with a TV and a large, fully soundproofed, and very bright window overlooking Plaza del Cristo Burgos, from where you can see the Mushrooms of the Encarnación.
The bathroom was spacious and everything was very clean. The apartment is one of the best I've stayed in in Seville to date.
Bright, spacious, and right in front of the parish of San Pedro.
And the location? Unbeatable. It's right in the center of Seville, just a few meters from the Encarnación (the mushrooms). Overall, I wouldn't hesitate to stay in these apartments again.
A very gratifying weekend.
The automated check-in process may be a bit confusing. But there are two highly trained receptionists who will help you with everything.
SsaharamoonI still had a little bit when I booked this hotel. Two nights 7000 included three meals, not including children's meals. Look at the comments and say that the breakfast is rich and worried about stepping on the pit. After arriving, the more you live, the more you don’t want to go, it’s a bit like c lu b
Med, there are various activities every day, according to the age of the child, you can play until 11 o'clock in the evening. The hotel faces the beach, walks left to the lively night market and restaurants, and to the right is the volleyball court. There are no Asians here, and the waiter will be very enthusiastic to us. The most cow is the meal. I am too lazy to eat salmon. The sweet red shrimp is longer than my palm. There is also wheel cheese pasta. The fresh juice in the morning is fresh. We can't eat it for two days.
GGuest UserThe main advantage is the location and a lovely roof top bar (forget the food, it's all a bit fried) our room was spacious but dark with a small terrace. Two things really put me off this hotel. This is a dog friendly hotel but we experienced an extremely loud barking dog that went on for some time. Secondly we stayed for two nights to discover our in room small water bottle was not replenished. When we asked reception we were told it was only provided on the first night. This felt very petty.
AAnonymous UserI stayed at this hotel for two nights. Overall, by Hilton or Garden Inn standards, this property falls somewhere in the average to slightly below-average range. However, if judged by a three-star standard, it is generally acceptable.
The biggest issue was cleanliness. Upon entering the room on the night of check-in, I was shocked to find that the toilet had clearly not been cleaned, with visible waste left unflushed. This was extremely unpleasant and unacceptable. When I reported it to the front desk, I was told that housekeeping staff were no longer available after 4 p.m., and nothing could be done. This response reflected a clear lack of basic service standards.
Service quality overall was fairly mediocre, especially during late check-in. The front desk staff were not particularly welcoming. At one point, when I was about to read a document before signing, I was interrupted and told to listen to the explanation first and sign afterward, which felt dismissive. Additionally, when I requested basic amenities such as a toothbrush, I was told to come down and collect them myself, as no delivery service was available.
To be fair, the hotel does have some positives. The facilities are decent and generally meet four-star expectations, including amenities like a swimming pool (although the water was quite cold and not well temperature-controlled). The location is also convenient — while not in the city center, it is easy to reach major areas by taxi.
In summary, the hardware and facilities are acceptable, but the cleanliness and service fall short. By Hilton or four-star standards, this hotel underperforms; by three-star standards, it is passable.
JJoycestoneConveniently located, just a bridge away from the main city area. There's a parking lot downstairs. The room is spacious, and it offers good value for money. Malaga is a lovely small city, with a beautiful castle and coastline.
AAnonymous UserThe hotel's communication is not prompt or effective. Also, the hotel address was changed to a new address after the hotel confirmed my booking. The distance from the hotel beach changed from 5 to 12 minutes, and the promise of 24-hour reception changed to no reception.
The access code was not sent out promptly after checking in, but I only got it from the hotel after Trip contacted the hotel. The flat is newly refurbished with an open kitchen. The bathroom has only one towel for each person for a 4-day stay. The extra towel costs you €10. The water pressure is strong and quick hot water.
The kitchen has everything you need, but the tableware is not visible. There is a kettle but no coffee maker.
The living room and bedroom have windows, but we are at the same level as the people on the street. We don't feel private and comfortable opening the window or even with the shade curtain closed with the window opened.
The washing and drying machine is shared with other travellers on the rooftop. The cleaning function is good, but the drying doesn't function well. The hanger was only found on the last day after the cleaner showed it to me. The hotel should say it on the first day when I asked them, rather than asking me to give them a call while I was only on a data sim and could not make a call. The washing balls are provided.
Beach umbrellas are also stored in a the lobby that is not visible to us until the day we checked out. I would say it has everything, but the communication skills of the hotel have room to improve.
GGuest UserHotel was very clean and comfortable. Towels and bedding changed everyday.
A bottle of water left in our room every day also tea and coffee.
We only had breakfast but the selection was great cooked,continental, cereals, fruit coffee and juices.
Staff were all very pleasant and happy to help.
Pools were clean but cold
Only down point was the distance to bars and restaurants Hotel is in a quiet part of Torremolinos so a bit of a walk. However right opposite a lovely beach
Weather was good all the week apart from one day it rained
Great holiday though.
GGuest UserThis hotel is conveniently located within walking distance of Granada train station. The rooms are spacious, clean, and tidy, and it's easy to get to the main attractions from here. There's a rooftop pool with city views. The staff are friendly and can communicate in English. The hotel also provides complimentary bottled water, and there's free lemon-infused water in the lobby. Overall, it offers good value for money. The shower facilities are also excellent.
GGuest UserThe geographical seat is quite good, just waiting for a long time at the entrance on the first floor, and I have not received the cold code. The service staff of the restaurant next door saw that we have been waiting for a long time. They are very enthusiastic to help solve the door opening. Give the restaurant next door a thumbs up 👍, thank them, check out the day, The cleaning staff came to knock on the door at 10:59 on time, except that there were no other problems, a great house.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.