Posted on Jul 21, 2026|Twin Room With Partial Sea View
Guest UserBooked a twin room as it was me and my son ended up with a double . Paid for breakfast took so long to get the food out on the hot plates kept having to ask for stuff like bread , bacon , sausages asked for pastries as none left told no and was still within breakfast times . Female showers at the pool changing rooms were vile and needed cleaned .
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Price per night from:BRL 232
Posted on Mar 23, 2025|Studio Apartment
Guest UserAbsolutely fabulous weekend break set in beautiful surroundings, peaceful and we loved the wildlife. The staff were friendly and very informative and available for anything we needed. The food was lovely and everything very reasonably priced. We will definitely be booking another stay.
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Price per night from:BRL 447
Posted on Sep 1, 2026|Standard Family Room
Guest UserLoved our stay at the imperial hotel. The staff was so friendly and welcoming upon arrival. Room was cleaned before returning every night. Fresh towels and toiletries re stocked along with tea and biscuits. We stayed for 3 nights me the misses and our 2 children and loved every minute of it we will be back. If I had to be nit picky the hotel catering more for the older generation with not much for the kids to do. But we was out all day so didn't really matter. When we got back she still bopped aways to the 80s music dancing of the dance floor 🤣 oh and we could see the tower from our window
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Price per night from:BRL 283
Posted on Oct 28, 2025
P40ULW
The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations.
On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep.
Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds.
Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed.
Photos attached for reference.
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Price per night from:BRL 503
Posted on Jun 1, 2026
Guest UserVery convenient location, for the motorway and into Lancaster for meals out. We were happy with our room, but the sofa bed was not really suitable for two. Next time we’d make sure to book a two double bed family room. Great pool and lovely breakfast
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Price per night from:BRL 347
Posted on Jul 10, 2026
Guest User
The hotel room didn't have enough storage for the three of our clothes. The towels weren't replaced every day which I find very poor. Also there was a mark on one of the towels and my mum actually found it rolled up and put back into storage in bathroom. This was extremely poor. The staff were really nice and friendly. I found the hotel to be clean. However, due to heatwave and lack of clean towels I find this really poor service. The breakfast had a good variety and was nice. It was also close to south pier but really good location.
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Price per night from:BRL 539
Posted on Mar 22, 2026
Guest User
Excellent stay, excellent dinner, excellent spa experience and breakfast buffet that is second to none!
The Mecure really do know how to provide a great customer experience and every single staff member is courteous, polite, helpful and friendly.
The rooms are enormous and if you are lucky enough to get a courtyard one, your eyes are in for a treat.
Sue and Lucy in the spa are marvellous and even the chambermaid staff, especially Deborah worked with a smile and was helpful with directions. If you stay in a courtyard room you will understand why directions are needed. 😀. All in all I had an absolutely fantastic Mother’s Day stay!
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Price per night from:BRL 327
Posted on May 17, 2026
BS TamThe lakeside cabins offer stunning views, and there are plenty of activities, making it perfect for a family vacation. The resort has a convenience store, and the restaurant food quality is high. Even without a car, you can still enjoy a great holiday within the resort grounds.
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Price per night from:BRL 372
Posted on Mar 11, 2026
Guest User
Budget hotel, but entrance, corridors and reception areas in very good decorative order. It was a cut above the usual motorway service hotel, had its own car park and alternative entrance / exit road in addition to access via the motorway. Comfortable bed and a good quiet nights sleep.
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Price per night from:BRL 177
Posted on Mar 20, 2025
Gale B
Easy to find. Parking a short distance from entrance. If you are in anyway disabled you can drop off my main entrance but cannot park.
There is no lift in the hotel so if disabled you are going to need to ask for a ground floor room. I didn't know there was no lift so they had to quickly change my top floor room to ground floor room. They did this effortlessly despite being fully booked.
The room smelt unpleasant so I kept window open and used air freshener.
There was no remote for the TV and when they found a spare remote, the TV didn't work. They brought in a second TV and the manager was a hilarious man who made me roar with laughter as he tried to resolve the issues.
The food was good. I stayed two days. I would come back.
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Price per night from:BRL 304