4-Star Hotels in Merseyside, United Kingdom

Wonderful location. Very nice reception area and bar. Comfortable bed and pillows. Short of a few niceties eg Shower cap / free bottled water / no fridge in the room. Didn’t have a breakfast so can’t comment on that. Suited our requirements for a two night shopping trip and the central location made up for all minor disappointments.

Stayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror. I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep. That said, I would still stay again.

Apartment was very nice, it could have been cleaner though, room had a damp smell the whole time we were there which wasn’t nice, even keeping windows open didn’t help, facilities were good, had everything I needed. Definitely not luxury but nice.

The apartment is situated in a fantastic location with all the shops on offer. It was a comfortable stay with all the basic amenities provided. The property is also generous with space and lots of storage if staying for longer periods. My only thing is the lack of a smart tv which would complete the whole experience.

Hard Days Night Hotel is in the heart of The Beatles area, next to Mathew Street where The Cavern Club is located. Despite its being weekend, we didn't hear any noise at night from our room on the fifth floor. The bedroom was large and pleasant. (Our room had a picture of George - my favourite Beatle - on the wall, which made me very happy!) Things some people find remiss are (1) no fridge in the room (at least not in the Classic Double), (2) TV had a very basic remote and fuction, and while it claimed to allow internet access, we couldn't use any app /mirroring from our iPhones; (3) toiletaries were very basic (just liquid soap, shampoo, conditioner refilled); (4) no movable shower with a hose. Breakfast was truly excellent! It's self-service buffet-type, but all the full-English parts were there and they were all very, very good. We also went to a bar in the evening and it was also very nice with Beatle-themed cocktails, in addition to usual drinks. Overall, we would definitely love to come back to this hotel!

Fantastic location beautifully clean have stayed here b3fore totaly changed in respect of more of a party hotel they have got rid of a great deal of the football memorabilia more like a boutique hotel .some parts of hotel is looking tired .our room was good i would suggest a few little things I had no where to sit and put my make up on and couldn't see in bathroom mirror as had to lean over sink on my tip toes also trying to plug kettle in finding a socket that's not on the floor .Just a few little tweeks

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

Excellent location and a very spacious room. Theres a gym too. The service provided by the lady who checked us in was bad. She didn’t brief us on anything at all. Just processed it. Later that day, we sat at the cafe and noticed another Recep lady briefing a couple she was helping to check in. Talking about the gym, laundry area, nearest Tesco etc. On the first day at about 6 pm, I noticed my room was still cold and called the Recep. Unfortunately the same lady who checked me in earlier answered the phone. She just gave vague directions on how to on the aircon and I told her I already did that for hours and adjusted the temp to 26 but it was still freezing cold. She didn’t bother to help further even when I called two more time. Later at about 1 am, I woke up freezing cold and called the Recep. This time a guy answered and readily said he will come and check the air con for me when I told him the earlier gal didn’t help at all. When he came up, he realised that the aircon was on AC and not heating mode. And reset it for me. Thank God for him. Learnt from my phone that the temp was 4 deg that night due to some cold front and rain. I had suffered 6.7 hours of freezing cold because of the laziness of the other lady earlier. Not happy about it. Very unprofessional and unbecoming of service staff.

Superbly situated Hotel with friendly staff who are so helpful. Lovely welcome card on arrival and the room was like a mini apartment. Particularly liked the kitchenette and the fact that you could cast to the TV. There isn't a restaurant but plenty of eateries in the local area who offer a discount if you are staying at the hotel. My sister and I will definitely stay again!