The room was very clean and the breakfast was delicious. The front desk staff was super friendly and helpful, and housekeeping was quick and efficient. The location is perfect, just a short walk to the beach. I'd definitely choose this place again!
The room was ok, clean and close to centre. But the pictures of room through the app didn't match the reality. This wasn't the same room. The wifi password that we are told, it wasn't the right one. Also in order to use the elevator key, you need to pay. Its not unlimited. And these info its not in the site neither the reception inform us from the beginning.
The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.
This is an amazing hotel in the heart of Batumi, right opposite Europe Square, housed in a historic building with an astronomical clock. This IHG hotel opened at the end of December 2025. From the moment we arrived, we felt the staff's care, attention, and impeccable style.
We stayed from January 3rd to 7th in a standard king-size room on the 3rd floor, with views of the historic city, the square, and Batumi Tower. The room was spacious with high ceilings, central air conditioning, and was very warm and comfortable in winter. In the room, we found fluffy bathrobes, soft slippers, an ironing board and iron, a capsule coffee machine, a tea set, stylish glasses, a Smart TV with YouTube, and a mini-bar (extra charge). Water was replenished daily. Housekeeping was excellent – a big thank you to the staff – and the toiletries were high-quality, with hygiene kits (toothbrushes and other amenities) provided upon check-in.
The spa wasn't open during our stay, but the fitness center was. I particularly want to mention the bed and linens – we slept wonderfully.
Breakfast initially was a buffet (hot dishes, pastries, cheeses, good quality coffee and tea), and later became à la carte, offering eggs Benedict, toast with salmon or bacon, syrniki (cottage cheese pancakes), and pancakes. The breakfast service was exceptional.
I especially want to commend the reception staff: everyone was very friendly and spoke multiple languages, including Russian, which was very convenient. Special thanks to Assistant Manager Avtandil for his attentiveness and help; I've never experienced such hospitality. Thank you to Nana for the late check-out.
We were completely satisfied with the hotel and the service, and we will definitely return and recommend it to our friends.❤️
The location is excellent, the customer service is great, and the bar’s F&B team is very helpful. When I asked for some ice to treat a bruise on my head after accidentally knocking into a glass door, the bar staff kindly provided me with a full basket of ice, which I truly appreciated.
The hotel is new and very clean.
Overall, everything was perfect.
We stayed at the hotel in January 2026. The hotel has no radiators, heating only comes from the air conditioner. We were freezing at night (the air conditioner was set to 28 degrees). It was terribly cold and damp. However, the mattresses are high-quality, the linens are clean.
I had a wonderful stay at this hotel! They made my birthday extra special by welcoming me with complimentary wine, which was such a thoughtful gesture. The location is great, and I especially loved the view from the balcony – absolutely beautiful! The breakfast was delicious with a good variety, and the staff were all friendly and helpful throughout my stay. Highly recommend!
The room is very nice, spacious and bright, with a balcony facing the sea. It is fully equipped with basic cooking utensils, very suitable for self-operation. Downstairs is the beach garden. The experience is very good and worth recommending
The location is very good, and the interior of the hotel is also very clean, the room feels very big
It should be noted that this hotel does not have an elevator. It is still very recommended for a total of three floors.
Overall a normal hotel, good location. Of the minuses:
- when booking it was stated that parking is free, but it is paid
- there is a construction site nearby, in the morning you will wake up with the builders 😁
- breakfast in a neighboring hotel and very mediocre, I would even say not tasty
- upon arrival, we spent a lot of time searching for payment in the hotel system
- in the morning there was a water outage altogether
Very Good
30 reviews
8.0/10
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AATHANASIOS KARAGIORGISThe room was ok, clean and close to centre. But the pictures of room through the app didn't match the reality. This wasn't the same room. The wifi password that we are told, it wasn't the right one. Also in order to use the elevator key, you need to pay. Its not unlimited. And these info its not in the site neither the reception inform us from the beginning.
GGuest UserNew large apartments in a new residential complex, comfortable beds, all equipment works. The pool didn't work.
I had to buy washing powder, washing liquid and trash bags. No trash container near the building, with trash it is necessary to walk a little down the street to the nearest container.
A few minutes walk to the sea, but you have to cross the highway with large traffic and rail. There are several shops around, but there are no cafes and facilities where to eat. There is one beer bar, several vegetable/fruit traders. We have been in the road improvement (for Moscow is a common business), but the experience of rest does not add, especially when at midnight a tractor comes and starts to drill a pit((
To the Botanical Garden walk 30 minutes, but not on the beach, there will have to jump and cross 3 rivers, and on the track, then small streets. You can get by bus.
On the bus you can get to Batumi, about 20 minutes.
In short, a good place, but around no infrastructure, you can stop for a few nights. Service is pleasant, but the guards of the complex are dark and harsh guys. Girls on the respiratory are always ready to help and speak good Russian.
View from windows to the wall of the neighboring residential complex and partly to the sea. Around active construction. Photo View from the balcony with an increase and crossing through the railway to the sea.
BBuerderenLocated in the new district of Batumi, it's close to the airport but a few kilometers from the old town. However, Batumi's traffic is extremely congested; it took us over an hour to travel just a few kilometers in the afternoon. The city's management is truly terrible.
The room was small but fairly clean. It's very close to the beach. Because our flight was in the morning, we hadn't had breakfast, and there was a 50 baht deposit required to borrow an umbrella.
SsmithHotel location is good, very close to Batumi's European Square and the seaside trail. The service attitude of the hotel was very bad. I returned to the hotel at 9 o'clock on the night of the stay. The door lock of the room could not be opened. There was a staff member in the whole hotel. I couldn't open it with the hotel card. I said that there were no technicians now and offered to open another room for us. Solve it tomorrow morning. Because we will return to Tbilisi the next morning, the time arrangement is tight, and all the luggage is in the room, and there is no peace of mind to change the room, so I insist on asking the hotel to find a way to open the door, but the hotel has been shirking. After dragging for 2 or 3 hours, through the coordination of Trip.com , the manager came to the scene. At first, he did not solve the problem in the attitude of solving the problem. He said that the door was originally good, but why it would not open now. It was not until 2 am that the door was opened and the room was changed for us. During the whole process, we stayed outdoors for 5 hours. If the hotel handles it early, it can solve the problem in up to half an hour. Here I would like to thank Trip.com , the overseas hotel department customer service staff of Trip.com have called the hotel many times during the handling of the matter and given us a lot of help.
YYosephine FadjarThe location is excellent, the customer service is great, and the bar’s F&B team is very helpful. When I asked for some ice to treat a bruise on my head after accidentally knocking into a glass door, the bar staff kindly provided me with a full basket of ice, which I truly appreciated.
The hotel is new and very clean.
Overall, everything was perfect.
EELENAWe really enjoyed our stay. True, there were some difficulties with check-in upon arrival, because we did not receive check-in instructions. It is imperative to contact the property in advance and then everything will be fine.
The location is very convenient, the views are stunning! The air conditioner works for heat, the room quickly warmed up, the cool weather did not bother us. The room has everything you need. Considering that these are apartments, cleaning is not provided. You also take out the trash yourself. There are many containers near the house, everything is convenient.
Every morning at 9-00 breakfast was delivered to the room. Different every day. Salad of fresh vegetables with an omelet, or sausages, or buckwheat, or boiled eggs. A bag of tea and coffee.
Thanks to the hosts, we liked everything.👍
ККатерина24The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.
551.chengThe room is very nice, spacious and bright, with a balcony facing the sea. It is fully equipped with basic cooking utensils, very suitable for self-operation. Downstairs is the beach garden. The experience is very good and worth recommending
GGuest UserWide sea view, just as pictured. Floor 26, lift was always prompt. Parked at back of Orbit residence in a car park. Used Bolt taxis and scooters to get around Batumi. Scooters fun but taxis actually cheaper. Lots to see and do or you can relax by the sea front, lots of food places, shops, Grand Mall across the road from apartment. Brilliant price when comparing to UK prices. Apartment fully kitted out had everything you would need.
GGuest UserI had a wonderful stay at this hotel! They made my birthday extra special by welcoming me with complimentary wine, which was such a thoughtful gesture. The location is great, and I especially loved the view from the balcony – absolutely beautiful! The breakfast was delicious with a good variety, and the staff were all friendly and helpful throughout my stay. Highly recommend!
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