4-Star Hotels in Crete, Greece

Well located comfortable hotel. Rooms small but well fitted all was good, but the wifi let the place down. Breakfast was a highlight. Great selection of quality food. Staff were capable and welcoming

We stayed for 12 nights in total. We asked for a room with south-facing windows but it was never given to us, even when the room was empty. It was so unfriendly. The older cleaners were very serious, but the younger ones were very bad. They were not timely and did not put away the items. Complaints were useless. The breakfast was very good. Although the variety was the same every day, it was rich and very Cretan.

Nice location and clean

The hotel is in a great location to the town and the staff were very friendly. I would not recommend the standard room as it was extremely small and felt claustrophobic, we did try to upgrade the day we got there but they were unfortunately fully booked, as a couple with two suitcases there was no room whatsoever and very limited hanging space so had to leave the suitcases open on the floor and climb over them to get around. The air con had mould growing out of it and left the room smelling awful. We were also only given two towels which are only changed once every three days, it would have been nice to get a hand towel so you aren't using the one towel for everything. This is also the case for pool towels they are only changed once every three days. I think the hotel would benefit from an overall refresh, painting etc and the pool to be cleaned more often, although the water was clear there was green mould build up around the sides as well as the white pool loungers. I would not say that our room was 4 stars but that may have been based on the bigger rooms that are available.

Our stay at Selected Suite was simply perfect! The location is amazing, and the room itself is unbelievable, everything brand new, with stunning design and incredible comfort. The space is large, with a beautiful terrace, a huge shower, and modern detail, the steam room was a big bonus after a long day.  Honestly, the decoration is so impressive I could happily live here. Everything was spotless every single day, it’s honestly one of the cleanest places I’ve ever stayed. I felt so comfortable that I never wanted to leave. The team even prepared a wonderful birthday surprise for my partner, which made our stay extra special. Parking was very easy, the reception is available at all times and always helpful, and the cleaning ladies are just fantastic, smiling, kind, and doing an excellent job. A very special thank you to Ayu, who was absolutely adorable and made our stay unforgettable with her kindness and warmth. I recommend this place 100%! I cannot wait to come back. Honestly, I couldn’t find a single thing to improve everything was truly perfect.

We spent 5 days in this beautiful hotel. In this hotel we met the most kind, friendly and responsive people of Greece - the hostess of the hotel and her family. We were met very hospitality with a wide smile and it was a great start to a good rest in Crete. Given that we have just left Santorini, the next strike of ferrymen began and we were very excited by the whole situation and confusion. Great thanks to the hotel owner for her daily joy, good mood and positive. The hotel is very good, located on one of the noisy streets of the city, but a little bit away from the noise itself, i.e. sleep was comfortable. Breakfast and dinner are quite good, for them separate thanks. There are parking spaces nearby (behind the building opposite the hotel exit). The rooms are comfortable, there is everything necessary. The beds are comfortable. The sea is near, 15 minutes walk. No regrets have chosen this hotel for a holiday in Crete.

Absolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!

Really enjoyed my stay at Porta suits. I have Booked it last minute in front of the airport at my arrival haha! Special thanks to the receptionist, what a friendly woman! Had lots of conversations and she was the best. The room was superb!! Really stylish, modern and warm. The jacuzzi top notch👌🏻. The bed is super comfortable and wow what a big kitchen with washingmachine, dishwasher and oven. Everything you need is here. The city center Minas cathedral spot is very near, less than 10 minute walk.if you don’t like walking, you can also take a bus. The bus stop is nearby and only costs 1,20 euros. It takes you to the big busstation at the port or you go out earlier.  Again, perfect stay! Will definitely come back with my family! Thank you again for the great service!

We booked the Hotel for 3 nights.Hotel was overbooked. In the 3 days we could not actually move into our booked room. We had to move 3 times!! Customer service is non existant and the staff does not care about the customer`s desires. Manager Yiannys refused to talk to customers and acted like a real, i mean real ***** At the end we accepted a free night in the apartment building from Anna s house in town without a pool. The pictures in the internet do not reflect the true appearence of Annas house, which was only 1 out of 4 hotels that they use. Every day people complained and were moved from hotel to hotel with golfcarts. It was impossible to miss all this happening. Never had a worse situation than this in my whole life.