GGuest UserClose to the bus station and great staff. We arrived early for check in and they gave us an available room as we were tired from our journey and the hotel wasn’t fully booked. Good breakfast too. We enjoyed our time in Croatia.
CCloriaismeTen thousand times more beautiful than I imagined! Maybe it's because I checked in so late, but they upgraded me to this huge room. It's absolutely gorgeous with an amazing view, and the hygiene is excellent – very clean and bright. Highly recommend to everyone!
AAnton26In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
TTEDDY KENNETHwe have a great 5nites stays at 2 bedroom apartment, it was a pleasant stay, the receptionist Olivier is helpful, the room is ample, all good, willing to come again if i travel to zagreb again. Supported by good Location in main area, no disappointment. Recommended for the family as well. Terimaksih (Thank You)
NNina ThailandThe young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.
GGuest UserHad a very pleasant stay at this hotel. The room was very clean and the location is ideal, close to the city center. Just a small downside regarding the buffet: the dishes were good, but they weren't refilled, which meant you couldn't always go back for more. We should have just ordered a meal directly instead.
AAnton26I only now stay at this hotel when I am in Zagreb. From the moment you walk through the main doors and into the reception area, you are warmly acknowledged and greeted. You are a valued guest and are treated like one. Check in process is smooth and seamless. The room is well-appointed and given the time of the year, cosy and warm. The bed wa super comfortable and the pillows offered enough support to ensure a good nights' sleep. The bathroom was spotless and the heated towel rail was much appreciated. If you are so inclined, the mini bar is stocked and there is also excellent room service. The buffet breakfast is sensational- the best in Zagreb. Something for everyone and for all dietary requirements. The one thing that always impresses me here is the fact that all employees and acknowledge their guests- from the room attendants to the kitchen staff. I will alway come back to the Astoria Zagreb. Thank you for looking after me.
GGuest UserHotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
AAnonymous UserExcellent savory breakfast, with cooked and raw vegetables, eggs, meat, cured meats, cheeses, etc. The sweet part is a little lacking.
Free private parking.
Large room.
The shower head cannot be hung on the wall. The sink rests on a shelf that is too deep, which makes it difficult for people who are not tall to use
EEvangelia Katakostaspotlessly clean room and quite large. The hotel is close to the city's attractions and we went walking because our motto is ”walking a city you feel its rhythm”. The staff are excellent professionals! The hotel really relaxed us as it was a stop on our trip. The only ”complaint” was the towels in the bathroom which were not soft and fluffy to please you in the bath. It doesn't matter!! it's their design that way!!!!!
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