4-Star Hotels in Riau, Indonesia

Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good. Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.

One of the best hotels i stayed in Dumai Indonesia. Friendly staffs and great facilities. Breakfast choice was wide in variety with Chicken Porridge that's delicious. They also have free shuttle service to the Ferry. Definitely the place of my choice. Highly recommended

Overall, it's very good, I've been a regular stayer here, maybe the parking area needs to be improved so that guests can be more comfortable, especially when there are many events, while parking is paid.

Good location near to mall, decent room size, decent breakfast spread. Fast response customer service and staff. Experience power trip in the room a couple of times but immediately recover. It will be good if hotel can maintain affordable rate as it is keep going up over the years. Overall experience is good

The rooms are clean, the service is good, close to the city, close to the best mall, thank you Pearl Hotel

The hotel itself is lovely, but the rooms absolutely reek. Literally. An unpleasant odor lingers in the hallway, presumably due to the carpets needing replacement. The food and breakfast, however, were delicious and certainly a highlight. Overall, it was just okay.

The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.

The hotel is ok. Sound proof is poor. You can hear sound from the corridor. Maintenance needs to keep up. The air-conditioner is leaking at the lobby area The staff is not taking action. Just acknowledge the issue.

Our kids always love staying here. The rooms are clean and the service is excellent. The breakfast is delicious and offers a wide variety.

First stay here, the location is a little far from downtown, when you arrive at the location you feel like you have moved from the hustle and bustle to the silence and luxury, there is a hidden paradise at the end of the trip. The facilities are very complete and clean The food and breakfast are delicious and the restaurant waiters are very friendly and responsive