I did not find room 404 clean at all. So I contacted the operator and he directly gave me another room at the 5th floor which was so much better.
Thus I can say the service/employees are good
Some rooms are not clean while others are so much better.
The Lancaster Hotel has always been great, with good customer service, location, hygiene, etc. It has always been my first choice for business trips to Beirut. However, I am very grateful for the thoughtfulness of the customer service staff and the timely response of the front desk during this stay, including the room change. Only the bathroom facilities after the room change were a little unsatisfactory, and the other feelings were almost perfect.
For the price we paid it was great :) receptionist was great and upgraded us!
The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered.
Defo recommend
It was amazing the crew was very friendly and helpful special thank to Mohammed with blue eyes :) he is the best, i recommend everyone to stay here u will enjoy it to the max ..
It was a great stay. Overall experience perfect. Cleanliness and friendliness and service just great . I would recommend the hotel to anyone who is traveling to lebanon especially if he is going to be in achrafiyeh. Out experience with Citea was just great . We both want to thank them for everything .
Decent Hotel, located in the Verdun area near the elegant ABC mall where once can find a variety of restaurants and cafes, however, no supermarket in the vicinity.
Advantages: The location is OK, close to the CBD and the beach, 10 minutes walk. It is said that this area is safer and there have been no major problems.
Disadvantages: outdated facilities, noisy surroundings, very few types of breakfast. There are power outages several times a day. It is said that the government has limited power supply. It needs to be switched between public and private appliances. Every switch will cause a power outage for dozens of seconds.
Many thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!
Very Good
44 reviews
8.4/10
Price from
€54
per night
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8.0/10
Very Good
MMr. RadwanThe hotel staff were very nice. The room was soso. But the bathroom was dirty and they have flies and insects inside. Flying everywhere. Even though they said will get back to me but they didn't.
GGuest UserI did not find room 404 clean at all. So I contacted the operator and he directly gave me another room at the 5th floor which was so much better.
Thus I can say the service/employees are good
Some rooms are not clean while others are so much better.
Xxiongj05Very good, costly performance. Very close to Pigeon Rock attractions, easy to go out! Breakfast service is offered and the waiters are very considerate. They will accompany you throughout your stay! I would stay here again next time!
NNJ2920For the price we paid it was great :) receptionist was great and upgraded us!
The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered.
Defo recommend
GGuest User⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended!
I had an absolutely amazing stay.
The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming.
The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out.
The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay.
The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions.
Great value, great service, and truly exceptional cleanliness.
Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.
GGuest UserIt was amazing the crew was very friendly and helpful special thank to Mohammed with blue eyes :) he is the best, i recommend everyone to stay here u will enjoy it to the max ..
SSpringfieldThe first time I stayed, I felt very good, especially the bathroom, the facilities are complete, there is hot water up, this is rare in hotels of the same level in Lebanon, wooden floor, big bed, socket internationalization, very convenient next time I will choose 👍
VValerii BelanMany thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!
GGuest UserThis place is located in the nicer areas of Beirut. Lots of nice upmarket restaurants. The service from the staff including Belal and Zeina are the best going the extra mile.
DDia0luvThe location was great, everything is very close to you. It’d a simple hotel with no breakfast. But it was good. As a solo female traveler I felt very safe there and they were very kind!
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