Hotel near Melaka City Center,Melaka85.4% of visitors choose this area
Tthe_inina2026.06.07
We truly enjoyed our stay but not the lift. The family room is spacious, complete with bath tub and microwave, also complimentary drinks. Three bedrooms that can fit my family of seven and have space for the kids and baby ran around. Netflix and YouTube Channel, perfect for our little Stay at hotel vibes. But I think the in- room service is really important. We don't plan on going out to have dinner so we thought we could just order from the in room dining but apparently the hotel doesn't offer it. But we just ordered from Grab and it is not disappointing. Basic amenities like toothbrush, shower cream were also prepared. The pool and kids pool is huge but there are too many people staying at the hotel as well as The Shore (cause they share amenities) and the towel is not enough. We have to wait but the frustrating part is my room accommodated 5 adults but only 2 pool towels were allowed to be taken. Maybe the hotel could revise this rule. The picture shows only the third room (where I was sleeping). It is spacious and great for a single person and not to mention the table for working space. Ah, the down side like I mentioned, the lifts. It took forever for us to get to our room and to check out. But then again it's the holiday season, so the hotel was full, so I'll be understanding this time
Hotel near Jonker,Melaka7.3% of visitors choose this area
Mmileend2026.05.10
This is a charming boutique hotel, exuding a strong Malaccan Nanyang (Southeast Asian) style. The room decor is a delightful blend of European and Nanyang influences, with high-quality materials used throughout. The lobby and public areas feature beautiful and impressive marble, and even the bathroom fixtures in the rooms are top-notch. There's an elevator, which is a great plus, as many smaller hotels often prioritize aesthetics over convenience. The room isn't huge, but it has a balcony – though I didn't use it due to the heat. The air conditioning was excellent, and the shower water pressure was great. The towels weren't brand new, but I always bring my own anyway. The toiletries are L'Occitane, which is a nice touch. Breakfast is semi-buffet style; it has everything you need, and while not super extensive, it's quite good. Each room gets two complimentary coffees to take away daily. There was a male staff member, I think named NASIK, who was incredibly friendly and happy to chat with guests. He was very helpful with luggage and looked quite Chinese, leaving a great impression. Overall, this hotel is excellent. While not directly on the river, the location is still very convenient for exploring and experiencing the local culture. My only gripe is with Trip.com – I don't understand why the price was so high when I booked. I didn't keep an eye on it, and when I checked in, I realized booking on the same day would have been much cheaper. That's likely a platform issue, not the hotel's.
Hotel near Melaka City Center,Melaka85.4% of visitors choose this area
CCandyLiu2026.06.26
Overall, we had a pleasant stay.
The room was spacious with two beds and an extra bed. It was very clean, and the breakfast was good.
The only area for improvement was the breakfast seating arrangement. The staff did not consider seating elderly guests closer to the food area, even though there were nearby tables available. It would have been more convenient and thoughtful for senior guests.
Hotel near Melaka Raya,Melaka4.9% of visitors choose this area
AAnonymous User2026.05.07
My stay at this hotel was fairly decent for a short trip. The location was convenient, and I appreciated the free outdoor parking provided for guests. However, the cleanliness could definitely be improved. The bedsheet did not seem properly changed, and there was a brownish stain in the middle of the bed, which affected the overall comfort of the stay.
There was also an incident during the night when the safety box suddenly started beeping unexpectedly. Thankfully, after calling the front desk, the staff responded very quickly and came to solve the problem professionally, which I appreciated.
Hotel near Melaka City Center,Melaka85.4% of visitors choose this area
GGuest User2026.06.09
Our family had an amazing stay at The Pines Melaka, and we would like to express our sincere appreciation to the entire team for making our trip so memorable.
From check-in to check-out, the staff were professional, friendly, and always ready to help. The rooms were spacious, clean, comfortable, and perfect for a family stay. The hotel’s location was also very convenient for exploring Melaka’s attractions.
A very special thank you to the team for the wonderful birthday surprise for our children. The beautiful room decorations and delicious birthday cakes were such a thoughtful gesture and truly exceeded our expectations. Seeing the joy and excitement on our kids’ faces made our stay even more meaningful and unforgettable.
It is these personal touches and genuine hospitality that make The Pines Melaka stand out. Thank you for going above and beyond to create such precious family memories for us.
We highly recommend The Pines Melaka to families and travelers looking for excellent service, comfortable accommodation, and a team that truly cares about their guests. We look forward to staying with you again in the future!
Hotel near Jonker,Melaka7.3% of visitors choose this area
Iistalagmites2026.06.28
Stayed overnight. Service was good. Got free cendol following their social media accounts in Instagram and Facebook.
Car parking is limited. Room has very small window. Might be claustrophobic to some. Sound proofing was not very good. You can hear people walking in the hallway and even the preparation in the restaurant area (We stayed in room 122 and it was the first room you see right after the door in the ground floor). Mobile data is hard to access inside the rooms as well. They do provide wifi but inside the room was quite slow. Water pressure is quite not strong as I preferred but tolerable. Breakfast has limited choices but all were good. Especially the kuihs. We got welcome drinks and snack when we checked in.
Location was really goodand is easy to drive to. Jonker Walk was indeed walkable.
Over-all the stay overnight was okay. But I recommend to book rooms with windows 😅
Hotel near Melaka City Center,Melaka85.4% of visitors choose this area
NNURSYAFIQA AIZA2026.06.03
Our first experience staying at a Michelin Guide-selected hotel. Thank you, Rosa Malacca for your distinctive industrial-chic design and warm hospitality. We had a truly wonderful stay. The breakfast was delicious, and every corner of the hotel was beautifully designed and picture-perfect 💜
Hotel near Melaka City Center,Melaka85.4% of visitors choose this area
Pptrihzqh2026.06.09
Everything was okay, the apartment was comfortable. However, the room was connected to another, so I could hear people talking and other noises. There was no place to cook, which the owner didn't provide, even though the pictures showed one. The lift was incredibly frustrating; on the second day, it got stuck, and there was a sudden, loud jolt. Then, on check-out day, two out of the four lifts were broken, making us wait almost an hour to get down to the lobby and parking. Seriously, it was exhausting and hot 😣. Only two lifts were working. Aiyoooo, I hope the management can solve this issue. The apartment itself was clean and comfortable, and we got free Netflix, which was a plus.
Hotel near Jonker,Melaka7.3% of visitors choose this area
GGuest User2026.06.21
This hotel is very comfortable, clean, and well-maintained. The housekeeping standards are excellent, and both the front desk staff and service team are very polite and friendly. It offers great value for money and is definitely a hotel worth recommending.
The only downside is that parking nearby is quite difficult to find, and the hotel parking area is located a short walking distance away, which may be slightly inconvenient.
Hotel near Melaka Raya,Melaka4.9% of visitors choose this area
AAKF242026.05.30
Excellent hotel with clean rooms, friendly staff, and great service. The facilities were well maintained, and the overall experience exceeded my expectations. I highly recommend this hotel and would definitely stay here again.
Very Good
577 reviews
8.7/10
Price from
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9.2/10
Great
IistalagmitesStayed overnight. Service was good. Got free cendol following their social media accounts in Instagram and Facebook.
Car parking is limited. Room has very small window. Might be claustrophobic to some. Sound proofing was not very good. You can hear people walking in the hallway and even the preparation in the restaurant area (We stayed in room 122 and it was the first room you see right after the door in the ground floor). Mobile data is hard to access inside the rooms as well. They do provide wifi but inside the room was quite slow. Water pressure is quite not strong as I preferred but tolerable. Breakfast has limited choices but all were good. Especially the kuihs. We got welcome drinks and snack when we checked in.
Location was really goodand is easy to drive to. Jonker Walk was indeed walkable.
Over-all the stay overnight was okay. But I recommend to book rooms with windows 😅
AAnonymous UserMy stay at this hotel was fairly decent for a short trip. The location was convenient, and I appreciated the free outdoor parking provided for guests. However, the cleanliness could definitely be improved. The bedsheet did not seem properly changed, and there was a brownish stain in the middle of the bed, which affected the overall comfort of the stay.
There was also an incident during the night when the safety box suddenly started beeping unexpectedly. Thankfully, after calling the front desk, the staff responded very quickly and came to solve the problem professionally, which I appreciated.
GGuest UserThe hotel tried its best, but it has definitely seen better days. We entered a room that was clean, and the beds were made perfectly. I had requested adjoining rooms on a high floor, and both requests were accommodated, which I appreciated.
The fridge and phone in our room were not working, but it wasn’t a big deal—we simply used the adjoining room’s. However, I would have been quite annoyed if we hadn’t had the adjoining room to fall back on.
At around S$60 per room during the school holiday weekend, it’s difficult to find another hotel in such a central location that also includes breakfast, so the value for money is hard to ignore.
I would also like to commend the staff. The front desk team was welcoming, and the housekeeping team responded promptly to our requests throughout our two-day stay. The buffet breakfast was consistently topped up whenever items ran low, although the selection of pastries was limited. Overall, the staff were amazing—warm and friendly whenever we crossed paths, whether at the front desk, during housekeeping interactions, or at breakfast service.
That said, there are areas that could use significant improvement. The bathrooms are overdue for renovation, with rusty corners and stubborn stains in several places. The towels have also seen better days—they were thin and had visible holes.
I don't fault the staff for these issues, as they seem to be doing their best with a property that is quite run-down. I believe the hotel management needs to do a better job of updating and maintaining the facilities. Overall, this is a budget-friendly option with excellent service, though the hotel's physical condition could benefit from some much-needed upgrades.
CChikibumbum92This was our fifth stay at this hotel, and unfortunately, this time was very disappointing.
1. Check-in
The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided.
2. Room Condition
Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly.
3. Bathroom
There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay.
4. Room Door & Bathroom Door
The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened.
We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day.
I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control.
The Most Disappointing Part
During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed.
If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied.
This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return.
I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.
AAnonymous UserWorth the price. The staff are nice and friendly, and they kindly accommodated our request for a late checkout without any extra charges, which we really appreciated. They r also generous with pillows.
For room service, i ordered nasi goreng kampung Morten. it was delicious, except for the sambal belacan which could be improved.
Cons: Room slippers are only provided for suite rooms. It would be great if they could provide slippers for all room types, as it’s uncomfortable to walk barefoot on the room carpet
GGuest UserOverall, it was a pleasant stay. The room was clean, but the toilet facilities need upgrading. The staff were polite and helpful. However, there were minor issues with the pool facilities, as no towels were provided. Still, it was a good experience and worth staying for the price.
PptrihzqhEverything was okay, the apartment was comfortable. However, the room was connected to another, so I could hear people talking and other noises. There was no place to cook, which the owner didn't provide, even though the pictures showed one. The lift was incredibly frustrating; on the second day, it got stuck, and there was a sudden, loud jolt. Then, on check-out day, two out of the four lifts were broken, making us wait almost an hour to get down to the lobby and parking. Seriously, it was exhausting and hot 😣. Only two lifts were working. Aiyoooo, I hope the management can solve this issue. The apartment itself was clean and comfortable, and we got free Netflix, which was a plus.
CCrystal_04The bathtub was definitely the highlight. I booked it when the price was quite good, so I felt the value for money was excellent. The only minor issues were that the email box was a bit hard to find, and the TV in the room was old, not high-definition, and the volume kept fluctuating.
SSYUKRI MORTAZAA very meaningful experience for us and the kids. The children were very satisfied. The air conditioning was cold, and the shower in the bathroom had multiple functions. The swimming pool was spacious and not too deep. The kids' pool was very comfortable.
AAdepppthe staff were helpful, and friendly. unfortunately, the hotel facilities not well-maintained. Once we checked in the room, we realised that there was no water supply for our rooms (we booked 2 rooms) at that level. the staff then explained there there were some repair/maintenance going on at the hotel hence the supply was off.. after a few attempts, muddy water came out. they promptly arrange for new rooms for us. as we booked the king size rooms (higher tier, though no highest), we were upgraded to their ”better” and more exp room at highest level.. we were delighted... initially.... when we opened the doors.. both rooms reeks of mouldy smell... we gotta open the window to air the room... the flooring also popping and peeling. The shower area also fell short of expectation. in general, super not well-maintained... and I won't ever stay here again until they refurbish /renovated the whole hotel.
good things.. got nice view...very prime location.. next door is the mall.. the bed and bedsheets were very comfy. that's about it.
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