This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
The location is decent, with a few restaurants nearby. It's about a 20-minute walk to Old Town and a 10-minute walk to Dessert Street Night Market. The hotel has been renovated, but the management and service quality could use some improvement.
I arrived a bit early for check-in and asked if I could get my room by 12 PM. The staff informed me that early check-in before 12 PM would incur an additional charge, roughly 50% of the room rate. I understand this is hotel policy, so travelers should be aware. The hotel's location is fantastic, very close to major attractions and surrounded by plenty of great food options. However, the room itself was quite dark with poor natural light, and even with all the lights on, it still wasn't bright enough.
Stayed here recently and had a great experience overall. The room was clean, comfortable, and well-maintained, with all the essential amenities provided. Staff were friendly and helpful, making check-in and check-out smooth. The location was convenient, close to key attractions and dining spots.
First time try out. Lobby is nice and cosy except personally I don’t like the room. Soundproofing of the door is terrible and the theme colour of the room I don’t really like it. It doesn’t give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didn’t took picture of the room cos I just want to faster get over for 1 night and check out. I won’t be back.
P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.
The place is clean and overlooking the park. The space is just right for 8 of us. Easy check in. Thanks for allocating two parking spaces near the lift entrance.
Will be great to have bathroom slippers. The bathroom floor is a little slippery for seniors like me. Please check the water heater, the hot water supply is not consistent.
The hotel's location is great, the beds are comfortable, and there are many restaurants nearby. Fushan Teahouse is just behind it, and there's a convenience store downstairs. Getting a taxi is also easy. The only downside is the Wi-Fi signal isn't very good; I hope they can improve that.
This hotel truly offers a special atmosphere. The staff went above and beyond; our names were even on a welcome board! We were upgraded and treated like VIPs. The general manager clearly fosters excellent hospitality. Even a waiter moonlighting as a village trekking guide made our experience unforgettable. It felt more like a home than a hotel. If you're looking for authentic warmth and connection, this is it!
I am satisfied with everything in the hotel. No doubt one of the best serve for breakfast with roti canai, nasi lemak, pulut kuning, nasi impit with kuah kacang, laksa etc
Some facilities in the room were broken, and one chair was even missing a screw, which almost caused me to fall. Otherwise, it was pretty good. You can swim, though the water was very cold. The place is spacious, and you can do laundry, but the washing machine was very noisy. There's a big shopping mall nearby.
Very Good
348 reviews
8.7/10
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8,7/10
Very Good
Travelodge Ipoh is a household name in good accomodation services, so as my first time staying here I was impressed with the staff. From the security personnel, front desk to housekeeping all are very friendly, always smiling an very helpful. The underground car park is spacious, well lit and easy to access. Check in was a breeze and the room is spacious, clean, cozy and confortable. Will stay here again for my future business trips to Ipoh
The room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.
GGuest UserTitle: The Ultimate Fun Villa! Non-Stop Entertainment! ★★★★★
Our stay at this Pool Villa was an absolute blast—it was fantastic from start to finish and completely exceeded our expectations! They have 5 rooms and 7 double beds, pretty spacious for up to 14 people.
Top-Notch Entertainment Facilities - A Total Surprise!
This place is more than just a private pool; it's a full-blown private entertainment hub! What our group of friends loved most:
· Private Karaoke System: The KTV setup was awesome with a massive, up-to-date song library. We found all the latest hits, classics, and Cantonese songs
· Retro Arcade Games & Pool Table: The arcade cabinet had so many classic games for a serious nostalgia trip. After that, switching to a competitive game of pool kept the energy high. These facilities really made our trip unforgettable.
Thoughtful Touches That Made All the Difference
Beyond the fun, it was the thoughtful details that truly impressed us:
· Water Dispenser in the Kitchen: Incredibly convenient! No need to boil water or buy loads of bottles. Having instant hot and cold water on tap was a game-changer.
· Luxurious Bathtub & Bath Salt: The biggest sweet touch was the owner providing bath salt for us! After a full day of activities, sinking into a fragrant, hot bath was the perfect way to unwind and felt like pure luxury. This small gift added such a personal, caring touch.
Verdict: We Will 100% Be Back!
This villa perfectly combines a luxurious private space, premium entertainment, and heartfelt service. From swimming to singing, gaming to soaking, everything was seamless—we never had to think about what to do next.
I will HIGHLY RECOMMEND this place to all my friends. Whether it's for a big group hangout, a family gathering, or a special celebration, this is the perfect choice. Thank you to the owner for creating such a wonderful space for making memories.
Our stay in Impiana Hotel was nice and wonderful. We were treated by the concierge staff and front manager with in a very friendly manner. The room was spacious and well equipped. The coffee house serve good food. Overall the services provided by the hotel was superb.
We stayed here 8 years ago, when the hotel was formerly named The Shyuen. AC Marriot really takes it to the next level, when contemporary and modern meets as one. I am going to rate it based on the category: Room (5/5) The room size is neat, not too big, not too small. Comfortable for our little family. Hotel Lobby (4/5) Feeling relaxed and contented. It's just a bit awkward when there are too many stairs to go up and down a lot. Maybe. Facilities (3/5) The pool was great. The gym was also good. Loved the site of the penthouse and pavilion with the decorating landscape of the garden wedding theme. Some of the facilities are also not yet open due to being under construction. Parking (4/5) It can be quite challenging, especially reaching the turning ramp to the basement level. Hospitality (3/5) There are pros and cons here. Praised to Ms. Jagjeet for attending us throughout the pre checkin process. I called her to confirm and request the two rooms to be side by side, and also got windows. She briefed us smoothly. Only that time when we reached the hotel for checked in. Ms Yi Ying attended us at the counter. She said the deposit amounted to RM400 to be paid by card and continued saying the deposit would be returned directly after checking out the hotel. But after checking out, they say they would have to wait for 7 to 14 days period. We called the manager and they said to comeback to us soon.
Place is good.. only thing can be made better is the checking in process & the security of the room.. too confusing.. we had difficulties in accessing the premises.. overall is ok
The hotel's proximity to various locations is a significant advantage. This is not my first stay at this establishment. I highly recommend this hotel and the staff are exceedingly helpful. I have encountered an issue with room 818, specifically the shower and sink area. The water is not flowing properly.
We got here to check out the Onsen pool, and there’s one decent Onsen pool at the property. There’s also a normal salt-water kiddy pool (cold water) and a sports sized adult pool. There’s also a dry sauna that my husband tried, which was satisfactory. The view from the pool was pretty, although not a lot. Th Lost World of Tambun is just next door, so you’ll hear the loud disco music at all operation hours. The room we stayed was large, and the amenities like kitchen and laundry was complete, too. The bathroom was clean, and the beds are comfy. It was unfortunate that in the morning of our last day here, the lifts were not functioning for a few hours, so I hope the management get that resolved soon. All in all, such a lovely place to stay, but we won’t be coming back just for the Onsen, as the facilities are just okay. The room is quite pricey for Ipoh area, but it’s suitable for families visiting Lost World.
Stay here for 4 days with family. Very recommended! Semua facilities pun baik. Service okayy cuma haritu ada problem sikit then owner bagi new room 🥰 harga pun murah!
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