This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
The location is decent, with a few restaurants nearby. It's about a 20-minute walk to Old Town and a 10-minute walk to Dessert Street Night Market. The hotel has been renovated, but the management and service quality could use some improvement.
Facilities: The best hotel of this trip. The overall service experience was excellent, convenient, and efficient, with no deposit required. It's also within walking distance of key attractions like Concubine Lane, and there's a shopping mall right across the street.
Cleanliness 10/10
Facilities & amenities 10/10
Staff services 10/10
Breakfast 10/10
Smooth check in checkout with no deposit required
Aesthetic lift and Atrium floor
Room is spacious, nice view towards horse race club
Best free flow lemonade as welcome drink
Breakfast is generous and delicious, many option to choose, many seating provided, got kids play room nearby eating area so we can watch kids play while eating
Swimming pool is located in parking area, clean water with many seating
I would love to repeat on our next staycation in Ipoh
The hotel has a beautiful view, convenient location, and a clean, fresh lobby. The shower pressure is strong, the room is spacious, and the service is excellent. Most importantly, it's dust-free, gets plenty of sunlight, and the mattress is soft.
Sunway Onsen in Tambun is a serviced apartment / staycation place beside Lost World of Tambun. Many visitors stay here because it has private hot spring pools and family-size suites.
I booked a single bed on March 26th but got a twin room instead 😩. I wasn't happy about it because the Indian girl at the front desk said the hotel was fully booked and I couldn't switch! But I checked online, and there were plenty of rooms available!
From March 30th to 31st, I stayed two nights. A Chinese girl named CC helped me out by arranging a king-sized bed and even gave me a high-floor room. I'm so grateful to her!
I had a wonderful stay at this hotel. The property is beautiful and comfortable, and all my requests were attended to promptly. The staff were friendly, professional, and very accommodating. The food was good and satisfying. My favorite part was the lobby — it smells amazing the moment you step inside 😍 Highly recommended for a pleasant and relaxing stay
I am satisfied with everything in the hotel. No doubt one of the best serve for breakfast with roti canai, nasi lemak, pulut kuning, nasi impit with kuah kacang, laksa etc
Some facilities in the room were broken, and one chair was even missing a screw, which almost caused me to fall. Otherwise, it was pretty good. You can swim, though the water was very cold. The place is spacious, and you can do laundry, but the washing machine was very noisy. There's a big shopping mall nearby.
Very Good
348 reviews
8.7/10
Price from
DKK 329
per night
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8,7/10
Very Good
MMasyitah HamidiCleanliness 10/10
Facilities & amenities 10/10
Staff services 10/10
Breakfast 10/10
Smooth check in checkout with no deposit required
Aesthetic lift and Atrium floor
Room is spacious, nice view towards horse race club
Best free flow lemonade as welcome drink
Breakfast is generous and delicious, many option to choose, many seating provided, got kids play room nearby eating area so we can watch kids play while eating
Swimming pool is located in parking area, clean water with many seating
I would love to repeat on our next staycation in Ipoh
AAnonymous UserThe room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.
GGuest UserThe hotel has a beautiful view, convenient location, and a clean, fresh lobby. The shower pressure is strong, the room is spacious, and the service is excellent. Most importantly, it's dust-free, gets plenty of sunlight, and the mattress is soft.
GGuest UserTitle: The Ultimate Fun Villa! Non-Stop Entertainment! ★★★★★
Our stay at this Pool Villa was an absolute blast—it was fantastic from start to finish and completely exceeded our expectations! They have 5 rooms and 7 double beds, pretty spacious for up to 14 people.
Top-Notch Entertainment Facilities - A Total Surprise!
This place is more than just a private pool; it's a full-blown private entertainment hub! What our group of friends loved most:
· Private Karaoke System: The KTV setup was awesome with a massive, up-to-date song library. We found all the latest hits, classics, and Cantonese songs
· Retro Arcade Games & Pool Table: The arcade cabinet had so many classic games for a serious nostalgia trip. After that, switching to a competitive game of pool kept the energy high. These facilities really made our trip unforgettable.
Thoughtful Touches That Made All the Difference
Beyond the fun, it was the thoughtful details that truly impressed us:
· Water Dispenser in the Kitchen: Incredibly convenient! No need to boil water or buy loads of bottles. Having instant hot and cold water on tap was a game-changer.
· Luxurious Bathtub & Bath Salt: The biggest sweet touch was the owner providing bath salt for us! After a full day of activities, sinking into a fragrant, hot bath was the perfect way to unwind and felt like pure luxury. This small gift added such a personal, caring touch.
Verdict: We Will 100% Be Back!
This villa perfectly combines a luxurious private space, premium entertainment, and heartfelt service. From swimming to singing, gaming to soaking, everything was seamless—we never had to think about what to do next.
I will HIGHLY RECOMMEND this place to all my friends. Whether it's for a big group hangout, a family gathering, or a special celebration, this is the perfect choice. Thank you to the owner for creating such a wonderful space for making memories.
AAnonymous UserI had a wonderful stay at this hotel. The property is beautiful and comfortable, and all my requests were attended to promptly. The staff were friendly, professional, and very accommodating. The food was good and satisfying. My favorite part was the lobby — it smells amazing the moment you step inside 😍 Highly recommended for a pleasant and relaxing stay
TTiancaikongFacilities: The best hotel of this trip. The overall service experience was excellent, convenient, and efficient, with no deposit required. It's also within walking distance of key attractions like Concubine Lane, and there's a shopping mall right across the street.
GGuest UserThe stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
LLeong Keng SengI booked a single bed on March 26th but got a twin room instead 😩. I wasn't happy about it because the Indian girl at the front desk said the hotel was fully booked and I couldn't switch! But I checked online, and there were plenty of rooms available!
From March 30th to 31st, I stayed two nights. A Chinese girl named CC helped me out by arranging a king-sized bed and even gave me a high-floor room. I'm so grateful to her!
チチッチとアジーズIt was our favorite destination hotel. Our third visit and longest stay this time. But unfortunately, no more hot Onsen water....😭
Facility is good. The view is amazing.
But what made us return to this place was because of Onsen. Onsen water should be hot. It was just like a heated pool this time.
I don't know whatever the reason is. If they can't keep Onsen hot, that's not Onsen anymore.
It's so disappointing 😞
残念😭
SSueshanWe were a group of 5, including seniors, so I chose this apartment hotel. It has three rooms and two bathrooms, plus a designated parking spot. We contacted them via WhatsApp and received a code to pick up the key card, which is used for both the parking garage and opening the room door. The living room and bedrooms were comfortable, and the security was excellent. It's a shame there wasn't a mahjong table, though!
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