4-Star Hotels in Otago, New Zealand

The hotel staff were incredibly warm and provided excellent service. We arrived early, around noon, and they kindly allowed us to check in ahead of schedule. Seeing that we were elderly and didn't speak the local language, they thoughtfully printed out a hotel guide in Chinese and had a staff member escort us to our room (as the hotel is quite large). This made our check-in process so easy and we felt truly cared for. The hotel facilities are comprehensive, clean, and tidy. The location is also excellent, right by the lake, and transportation is convenient. We just took bus No. 1 from the airport, got off, and it was only about a hundred meters walk. The breakfast was good, and the restaurant had a particularly beautiful ambiance!

I booked this hotel because I had an early 7 AM flight. It's easily accessible from Queenstown via bus route 1, and bus route 3 takes you to a supermarket near the airport, which is super convenient. I had originally planned to walk to the airport (about a 20-minute walk), but I easily caught a taxi at 5 AM for 20 NZD. The front desk staff was very friendly and attentive, especially a lady with a French accent. The front desk closes after 8 PM, but you can self-check-in/out with a key card. The room itself was well-equipped, thoughtfully laid out, clean, and tidy, with kitchen facilities and a washing machine.

The hotel environment is nice, offering mountain and lake views, but there's ongoing construction that starts as early as 7 AM. Additionally, parking is a major issue. I reserved a parking space six months in advance and reminded the hotel again before check-in, yet upon arrival, there was still no space. I was told to park on a nearby street, which has no pedestrian facilities to get back to the hotel, and cars drive at high speeds, making it impossible to cross the road safely.

Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly. The location is great and easy to find. The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking. But other than that the stayed was amazing. Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.

The place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient

The room is very comfortable, the facilities are complete, and the particularly good place is that there is a bathtub that can be SPA, which is so cool! The boss is from Beijing and very talkative. There is a supermarket and a variety of food nearby, which is very convenient.

This is my second time staying at this hotel. It's conveniently located within easy reach of Queenstown Airport, restaurants, and car rental agencies. The front desk team is warm and helpful. The bed linen is crisp and clean, and the room decor is pleasing. Towels were spotless, and the in-room laundry facilities (washer and dryer) along with the fully equipped kitchen make it an ideal choice for multi-night guests. The only minor drawback is that on-street parking can be scarce in the evening. Nevertheless, I am thoroughly satisfied with my overall experience.

We were blown away by the room and the service! The rooms are large, modern, with a fully equipped kitchen, quality bed linens, and the room was clean and tidy. The fluffy robes were a nice touch. We entered the room on a cold night, and the owners had turned on the heat pump so it was lovely and warm which was very thoughtful. We will only stay here anytime we are back in Dunedin!!

The hotel environment is great if the weather is good, and it offers good value for money. Facilities: The lobby has a terrace with direct views of the snow-capped mountains and Lake Wakatipu. The king-size rooms also have terraces, while the twin rooms don't offer much of a view. There are two toilets, but only one shower. The rooms are split-level, so it might not be suitable for those with mobility issues.

Where do I start - from arriving until leaving we had the most amazing stay here. We had a family room which was so spacious - the beds were huge and it’s cosy! The blowout curtains had us sleeping in more than it should’ve 😆 We had breakfast with our stay and it did not dissapoint there was such a selection from savoury to sweet and more! Love it coffee and juices included just amazing The gym was so well equipped mlre than I’d expect so was pleasantly surprised and the equipment was all up to scratch and working smoothly The spa was beautiful 🤩 The sauna was also good but it wasn’t as hot as would usually expect It would be amazing if the bigger pool was heated so more ppl could enjoy swimming around together but it wasn’t like a cold plunge perfect for those who enjoy it after a sauna The location is beautiful right near town a little walk away and parking was well priced and easy enough to organise Thanks so much for having myself and my family It made our stay that much more memorable