4-Star Hotels in Ankara Province, Türkiye

there was nobody to talk in English and the reception actually do nothing because they don't understand English. there was no internet in the room and also bad connection in the lobby .

Free coffee and orange juice, available from morning till night, which is great. It's quite clean, and staying on the first floor was fine. I didn't get to eat there because breakfast costs extra. The location is also convenient, with many restaurants nearby.

The hotel's location is great, making it convenient to visit various attractions in Ankara. There are also plenty of supermarkets and eateries nearby. The hotel facilities are just average, as it's an older property, and the rooms aren't very spacious. It's worth noting that the hotel only rebranded to Mercure in 2024, so if you search on maps, it might still show the old hotel name.

This is an old place that used to be decent back in the days (or at least I think it was). Location is okay, there are few good restaurants and stores if you want to buy something to eat/drink. About negatives: 1) Wrong photos for rooms - you book one room and expecting certain features present, but in reality they show photos of deluxe room on every option. So if you want to have for example a table and chair to work, you have to pay more for upgrade. I do not know if it is intentional or not. 2) Breakfast. It is not great and price is misleading - page shows 1 euro per breakfast, yet in reality hotel requests 8-9 euro (why not just state the correct price from the start I have no idea) 3) Sanitation. I got bitten by ticks or fleas in 2 rooms!! and got serious allergy reaction later (this is statement from my doctor, with which I was forced to make an appointment) I had to leave hotel for another option, granted they refunded the rest of unused days of my stay. I think hotel should organize general disinfection and pesticide as it is unacceptable when your guests suffer like this.

The air conditioning in my initial room at the hotel was noisy. As a solution, they moved me to a better room, which resolved the issue.

Breakfast is okay, although not varied but it tastes well. Unfortunately had a room in -1 floor. This smells to smoke cigarettes, although it should be a smoke-free room. Air conditioning has not worked well or has not brought fresh air in. Location is very optimal to get into the center quickly.

Everything is perfect for a one night stop over in Ankara. The parking is very tight, but the parking staff were very helpful. Overall, we are very happy.

The hotel has a great location, with convenient access to restaurants and shopping nearby. The rooms are clean and tidy with no unpleasant odors. The hotel staff are warm and attentive. I would definitely stay here again next time I'm in town.

They are so kind , and friendly , also breakfast was delicious, and location of hotel was center of city

I didn't visit Ankara the first time I visited Turkey, thinking there wasn't much to do. This year, I went back again, traveling a bit slower with my elderly family, and stayed two nights. First, the room was beautiful. It's on a high floor, spacious and bright, with all the amenities, and the attention to detail is remarkable. The decor in the reading room and bar is especially impressive. Second, the location. It's on a hilltop, across from the castle, making it very convenient for visiting. It's also very close to the newly designated World Heritage Site, the wooden mosque, a five-minute walk away. There are a few small restaurants nearby, but the food is average. However, the next day, a quick walk to the main street, about a quarter of an hour, was fine; there are plenty of places to eat there. Third, the service. I was very grateful to the man who greeted us, Kayra Rauf (the handwritten name he gave me was a bit illegible, I guess). He was always responsive to every request. He was always smiling, and his service was excellent. Unfortunately, I didn't see him on the first or second night, but instead met someone else. The service was quite mediocre. When I asked for something, the manager in the lobby replied, ”Go to the front desk.” The man at the front desk didn't speak English very well. I explained something to him in relatively simple English, but he completely ignored me. His attitude was to avoid him if possible. He didn't try to help customers, even if their English wasn't good. I was completely speechless. The service in the restaurant was similarly cold and indifferent, like you could come if you wanted to. I don't want to elaborate. Also, my room was on the first floor, right outside the lobby. That evening, there was a small dinner in the lobby, complete with a band performance. I asked the lobby staff, and they said the music and singing wouldn't be until 10 p.m. I was horrified—we had elderly people! Luckily, the party ended before 9 p.m. The awkward part was that I had to walk past the long dining table every time I came in and out.