4 Stars Hotels in Mersin Province, Türkiye

Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.

Nicely located, easy to find and very accommodating staff who are genuinely friendly and welcoming. Apartment and rooms were clean and well equipped. For a stop over in Mersin you should feel very comfortable and safe. Free parking provided on site, several markets and hospital very close by.

we rent the suite , a stylish 1 bed 1 livingroom apart, full seaview and very stylish ,the room was absolut perfectly. we payed low season 50e in high season maybe double. very worth the money. modern hotel with good facilitys ,citycenter, beac h is 2km

Сервис хороший, чемоданы сразу забрали, принесли в номер. Везде чисто, уютно. Завтраки Турецкие, омлет жарят при тебе с чем выберешь. Номер небольшой выбрали, 1 двуспальная и 1 односпальная, нас четверо, дочь малая, так что все уместились без доп раскладушки, без доплат за девчонку. А ещё через 3 недели после отъезда вспомнил что в ящике в номере оставил жесткий диск с семейным архивом и мышь эпл, приехал, всё вернули. Прекрасно, я считаю. @semenmainsky

The hotel staff was laughing and related. I don't know the room was very clean, but the view of the room we stayed was great. Breakfast was beautiful. Our only problem with the hotel was not cooling enough. We gave a star low for this reason.

Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.

Nicely located, easy to find and very accommodating staff who are genuinely friendly and welcoming. Apartment and rooms were clean and well equipped. For a stop over in Mersin you should feel very comfortable and safe. Free parking provided on site, several markets and hospital very close by.

we rent the suite , a stylish 1 bed 1 livingroom apart, full seaview and very stylish ,the room was absolut perfectly. we payed low season 50e in high season maybe double. very worth the money. modern hotel with good facilitys ,citycenter, beac h is 2km

The hotel staff was laughing and related. I don't know the room was very clean, but the view of the room we stayed was great. Breakfast was beautiful. Our only problem with the hotel was not cooling enough. We gave a star low for this reason.

Сервис хороший, чемоданы сразу забрали, принесли в номер. Везде чисто, уютно. Завтраки Турецкие, омлет жарят при тебе с чем выберешь. Номер небольшой выбрали, 1 двуспальная и 1 односпальная, нас четверо, дочь малая, так что все уместились без доп раскладушки, без доплат за девчонку. А ещё через 3 недели после отъезда вспомнил что в ящике в номере оставил жесткий диск с семейным архивом и мышь эпл, приехал, всё вернули. Прекрасно, я считаю. @semenmainsky

Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.

Nicely located, easy to find and very accommodating staff who are genuinely friendly and welcoming. Apartment and rooms were clean and well equipped. For a stop over in Mersin you should feel very comfortable and safe. Free parking provided on site, several markets and hospital very close by.

we rent the suite , a stylish 1 bed 1 livingroom apart, full seaview and very stylish ,the room was absolut perfectly. we payed low season 50e in high season maybe double. very worth the money. modern hotel with good facilitys ,citycenter, beac h is 2km

Сервис хороший, чемоданы сразу забрали, принесли в номер. Везде чисто, уютно. Завтраки Турецкие, омлет жарят при тебе с чем выберешь. Номер небольшой выбрали, 1 двуспальная и 1 односпальная, нас четверо, дочь малая, так что все уместились без доп раскладушки, без доплат за девчонку. А ещё через 3 недели после отъезда вспомнил что в ящике в номере оставил жесткий диск с семейным архивом и мышь эпл, приехал, всё вернули. Прекрасно, я считаю. @semenmainsky

The hotel staff was laughing and related. I don't know the room was very clean, but the view of the room we stayed was great. Breakfast was beautiful. Our only problem with the hotel was not cooling enough. We gave a star low for this reason.