4-Star Hotels in Illinois, United States

The hotel is rather old, and the air-conditioning is very noisy. However, the hotel is location is great.

Location was great. It was rainy but they do offer a free shuttle to take you anywhere which was wonderful. No free house coffee but there was a coffee maker in the room and front desk gave us a couple more packets as you only get 2 regular packets in the room. Pizza place across the street, Hoops, was great. They shuttled us down to Blue Duck restaurant. Awesome! Close to many places you can walk to.

We did not get the king suite we booked we got a suite with two beds which was disappointing as we couldn’t sleep together. The hotel said it was because we booked with trip and that is the available room

My wife and I found the location and the cleanliness to be great. However the only reason I would give this hotel a bad review is because of how thin the floors are. We were on the 3rd floor and you could hear the people from upstairs basically breathing. Other than the lack of sleep from the noise I would rate the cleanliness a 10, The location a 10, the Service a 10. Again great esthetics horrible build!

The room is comfortable, the location is excellent, and the surrounding public transportation is convenient. Breakfast is too single, the end time is early. Service is very good, there is a free shuttle to the campus, there is a free shuttle directly to Champagne Airport.

It seems that there is no breakfast, so it is a good hotel in the surrounding area. Because I need to print a lot of documents when meeting customers, they are all printed at the hotel. It is very convenient to have a computer and a printer.

가족과 함께 트윈룸에 투숙했습니다. 객실이 비교적 넓어 쾌적했으나, 와이파이가 안정적이지 못했습니다. 아마 저희 객실이 건물 윙 끝에 위치해서 그랬던 것 같습니다. 조식은 시리얼, 빵, 요거트 등 가격에 적합한 수준이라고 생각합니다. 작은 피트니스 공간과 수영장도 잘 갖춰져 있습니다. 전반적으로 만족 합니다.

Upon check in, I was assigned a room & given keys. We opened the door only to find someone else was already occupying the room. Imagine the fear of the person in that room as we had keys that opened their room door. We had to bring all of our luggage back down to the front desk to get a new room assigned. I booked a king room but was given a room with double beds. When I contacted the front desk, the lady at the front desk was unprofessional and made no effort to address the issue. She told me the hotel is sold out of king rooms and for me to contact Trip.com because Trip.com is the one who booked a double room. The representative from Trip.com was very professional and apologetic and made attempts to rectify the situation. However the hotel did not answer the calls from Trip.com. The room we were assigned was ok. But the ac/heater unit in the room was full of dust. The pillow cases appeared clean but smelled as if it had not been changed between guests. I’ve stayed at numerous Hilton properties and am usually quite pleased. But we were quite disappointed with this Doubletree property.

The hotel boasts a truly excellent location, outperforming some pricier options. It's incredibly convenient for catching a cruise, right at the doorstep! The ground floor was quite lively, so much so that I initially mistook it for a shopping mall! However, after a two-day stay, I realized it's simply the hotel's distinctive atmosphere. The rooms are quite spacious, though the facilities are a bit dated. I imagine if they were new, the price point would be considerably higher. Breakfast at the restaurant was good, and the service was very attentive – I even left a tip! Valet parking is available, which is extremely convenient. I'd definitely consider staying here again next time. Thumbs up!

Because I came to the United States to attend an exhibition, the exhibition was arranged in this hotel. The location is not in the city center, but the environment and facilities are well maintained. The Starbucks downstairs can be open until very late.