The location is very convenient, right off route 1 south. We arrived very late and with the incorrect booking date. The lady at the service desk was extremely helpful and managed to rebookd a room at the spot. Thank you to trip.com.
They also allowed us to have a late check out. Again have to praise the friendliness of the service desk.
The room assigned was not set up properly so we got an upgrade.
Room is clean by there are no slippers, no shower cap, tooth brush etc. Kind of disappointed.
The hotel environment is very good. The transportation is very convenient. The service attitude is also very good. The breakfast on the second day is very rich and tastes delicious. I am very satisfied with this store. It's super good
The front desk staff were very helpful and enthusiastically answered all my questions. The decor and rooms are spotless. This is my third time staying at this hotel. It's convenient for getting to Manhattan, as you can take the airport train or a direct bus. The price is also very reasonable.
The surrounding environment is elegant, there are green spaces everywhere, the hotel breakfast is also very good, this price/performance ratio is really amazing
The hotel is very quiet. If you are traveling by car, this hotel is a great choice. It is only 10 minutes away from Princeton University. The hotel environment is very good, and the gym and swimming pool are all available. The view outside the window is also great!
It should be the best hotel in Princeton, generally in line with domestic four-star standards.
Health: It's a very new hotel, so far it's very good.
Environment: The most atmospheric hotel in Princeton. The restaurants and bars on the first floor have a very prosperous nightlife. The hotel is located on the busiest commercial street, close to the main gate of Princeton.
Service: The attitude of the front desk staff was very good, and the check-out time was smoothly extended from 11 o'clock to 12 o'clock. However, housekeeping was not done on the first night and the cleaning on the second night was excellent.
Facilities: In line with domestic four-star standards. Toiletries basically need to be requested proactively. The lighting control is not very smart, and the sensor lights are easy to turn off by themselves. Other than that it was pretty good. The water pressure is great and very comfortable. I have never stayed in a hotel with higher water pressure.
I absolutely love this location. It's very welcoming, quite, etc. Breakfast was very plentiful. Staff are excellent. I will definitely come again. Plus love the pet friendliness.
When I checked into the hotel, it was already very late, but the front desk staff, Jayden, still worked hard to find a room that I was very satisfied with. He also made every effort to verify my membership level to see if he could offer better privileges. After I entered the room, he didn’t forget to send a message to make sure everything met my expectations and that I was comfortable. He is a very considerate and attentive front desk staff member.
I am very happy to give him my compliments, and I’m glad that this hotel has such an excellent employee.
I chose this hotel for a layover in EWR airport. It's definitely convenient and the free shuttle from and to the airport is a great feature. The rooms are spacious, very clean and very quiet - perfect conditions for a good rest before a couple of long flights. The only thing I didn't like was the slow check-in process which lead to a line of maybe 20 people and around 35-40 minutes of waiting - and that happens after another long flight. :-) Check-in can definitely be optimized, but the rest was just great.
The hotel recommended by a local friend is really good, the location is very good, the parking lot is big enough, and it is free, it is very convenient to drive by yourself, the hotel facilities are relatively new, our family lived very comfortably.
Very Good
107 reviews
8.6/10
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7,4/10
LLB1170The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.
GGuest UserGreat customer service, was a little displeased with the turn down of room daily. We were at the pool all day, not occupied sign on the door, and we never received new towels or any room services. Had to actually find someone to tidy up the room.
CcalendThe hotel is really nice, every detail is done very well, the service of the front desk lady Lanlan is very good, the check-in is very enthusiastic, and she can consider the guests. I am very satisfied👍
AAnonymous UserThe front desk staff were very helpful and enthusiastically answered all my questions. The decor and rooms are spotless. This is my third time staying at this hotel. It's convenient for getting to Manhattan, as you can take the airport train or a direct bus. The price is also very reasonable.
YYiqiyihui186The rooms are quite new and spacious. After landing, you have to go to a designated airport pickup point, but for departure, you can go directly to the terminal. The hotel breakfast is pretty poor, which is a common issue with American hotels – not only is the quality lacking ☹️, but it's also presented very unattractively.
CCath1 HThe staff was welcoming. The view is amazing and the room is a lot bigger than expected. The location is also nice cuz there’s a bus stop right in front of the hotel where you can take route 148 to the Port Authority Bus Terminal, which takes less than half an hour. I would really recommend and will definitely book again!
AAmerican Dude in ChinaThis is a well located, reasonably priced property. A big shout out to the bartender and the breakfast staff. They went out of their way to make me feel at home. Also, this is a large hotel and might be challenging for anyone with mobility issues. Interestingly, from the main lobby, it’s quite a walk to the nearest elevator. I do think they need to streamline the check in. They were training a new employee, which I have no issue with. There was one employee being trained and two others showing him what to do. When I arrived, there were more than twenty people in line. That was the only check in option. We all waited (patiently!) while each person was checked in at a snail’s pace. There was no “bear with us” or $5 off a drink for the extra wait. This falls far short of the Hilton brand as I know it.
IIce tangVery comfortable and spacious room with a view of the Hudson River, directly facing Manhattan's charming city skyline. The PATH station is right outside the hotel, and it's just one stop to the World Trade Center. Much better value for money than staying in Manhattan. I'd definitely choose to stay here again next time I visit New York.
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