Overall, it's okay. The room was clean and there were welcome snacks, but the staff training needs improvement. When we checked out, we gave the front desk clerk our meal card, and he didn't say anything. But when we got to the door and were about to leave, he came out and told us to wait a moment while they checked the room. After they finished checking, the doorman told us we could leave, and the clerk didn't say anything at all. It felt like I hadn't checked out and was stopped. It was terrible.
Arrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
The hotel is located in the very center. There are many cafes and restaurants around. There is a VTB ATM nearby, which is important for Russian tourists. The hotel itself has nice rooms. But if the windows overlook the street, it is a bit noisy.
I came to Yerevan with friends and was lucky enough to stay at this hotel. It's a 4-star hotel, very grand and high-quality, with complete facilities, including a gym. The location is extremely convenient, right next to Republic Square. The breakfast was also great. I loved it! 💕
Great hotel and location..biggest room I ever stayed in Yerevan.. Very comfy bed and spacious bathroom
Didn't try breakfast.. Overall great all, only area of improvement would be the noisy air conditioning but winter is coming anyway
The hotel is located in the very center, within walking distance of the Cascade, there are very tasty restaurants nearby. The girls at the reception are very friendly, the breakfast is good. We will recommend it to friends and acquaintances.
Исторический отель, как Negresco в Ницце или Ritz в Париже. Десятки знаменательных людей, останавливающихся здесь. Очень уютно, тихо и размеренно. Небольшие, но очень комфортабельные номера. Приятное постельное белье. Шикарнейшие завтраки. Персонал выше всяких похвал- везде чувствуется забота и внимание. Локация- центральнее не придумаешь. Хочется возвращаться снова и снова.
Very large hotel. Very clean, friendly staff will to engage. Very professional and helpful Receptionist. It's a bit of a distance to down Town, but plenty of taxies, cheap and reliably. Did not use the spay or Pool. I would stay again when in Yaravan.
Great location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done.
I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience.
The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break.
We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.
Great
123 reviews
9.2/10
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RROY_0911It's a place that you often tie when you go on a business trip.
Great location and friendly staff.
Cchow fui ngoGreat location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done.
I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience.
The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break.
We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.
OOlgaArrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
GGuest UserThe hotel is very centrally located in Yerevan. Check-in was straightforward. The room was large and comfortable. The bathroom was very clean and well-maintained. The breakfast buffet was fantastic, with lovely salads and plenty of fruit. There was a great selection of cheeses. The cold cuts platters also looked good, but I don't eat sausage, so I can't comment on the taste. The pastries were varied. I mainly ate lavash and Armenian flatbread. The coffee and juices were excellent. The hotel also had a clean pool and sauna, which I used frequently. Everything was spotless there as well. The reception staff were always happy to help with any questions. If I ever return to Yerevan, I will definitely stay at this hotel again.
IincognitooFacilities: Complete, it is best to bring your own toothbrush, toothpaste and slippers are provided.
Hygiene: OK
Environment: Not bad
Service: Not too timely, a little slow
But overall it is OK, after all, the location is excellent, next to the square.
GGuest UserGreat hotel and location..biggest room I ever stayed in Yerevan.. Very comfy bed and spacious bathroom
Didn't try breakfast.. Overall great all, only area of improvement would be the noisy air conditioning but winter is coming anyway
GGuest UserThe hotel was absolutely stunning! Everything was top-notch — from the elegant design to the perfect cleanliness. The rooms were spacious and beautifully decorated, and every detail felt luxurious. A special thanks to Joseph from the staff — he was incredibly helpful, polite, and professional. He truly made our stay even better. Definitely one of the best and fanciest hotels I’ve ever stayed in. Highly recommended!
ППавел МарковThis is the second time I've stayed at this hotel in the heart of Yerevan! This is the case when the room looks better in real life than in the photo. And my personal recommendation: take a corner suite with three windows, a beautiful view is guaranteed)
SShailiThe outdoor waterpark is not working even though the weather was warm and that was kinda disappointing for us because thats the most important reason we book this hotel and we arrived then we found out it’s unavailable now they should write in app and inform this before someone book and the room service was coming every other day but overall our stay is good.
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