The location is only 5-10 minute walk from Antwerp Central train station and the walking path (sidewalk) was easy to roll our 3 large bags. I mention this because other EU cities have cobble stone walkways that makes it extremely difficult to pull your bags through the streets.
Our stay was with 3 adults so we had to use the sofa bed. The sofa bed and main bed were very comfortable. The room was larger than expected compared to EU standard. I say this because EU hotel rooms typically are much smaller than North American hotel rooms.
The bathroom did not have a working lock. The door closed, but we could not lock it from inside. The lighting was poor in the bathroom.
Our room was equipped with a fully equipped kitchen which was clean.
We did not have breakfast there so I can not comment on the food selection and quality.
Overall: Extremely satisfied!!! I will definitely come back for a second visit.
The service was truly excellent. The restaurant recommended by the concierge was delicious. The bellhops were very quick, carrying luggage up and down stairs.
The place was spotless; both the public areas and the rooms were very tidy.
The ambiance was elegant and had a classic old-money feel.
The location is very good. It is just across the overpass from the hotel to the Antw-Berchem train station and 5 minutes to the central train station. The room is a bit small. The air conditioner in my room did not start at night and I didn't find it until the next day. But the staff came to fix it quickly. The breakfast is quite rich and there are plenty of parking spaces. Google navigation can't guide to the hotel, it can only guide to the other side of the road, which needs to be improved.
The parking lot is large and quiet, and there is a restaurant nearby that is very authentic. The bed is large and very comfortable. Next to the farmland, the woods, and the serene rural atmosphere of Europe.
Only 5m from the station to this excellent room with up-to-date facility around. You can change light color of the room into several ways, which really help us reduce jet lag. Receptionists are helpful and friendly which allows us to check in sooner. Besides, croissant, hot milk and cookies are available everyday and it free!
We just returned from an four nights incredible stay at the Hampton by Hilton Hotel. From the moment we arrived with our 5-year-old granddaughter, the service was top-notch-friendly, welcoming and professional. The hotel is located right across from the Antwerp Central Station offering maximum convenience. The family room was perfectly arranged and will absolutely be returning.
Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
I always choose this hotel for business trips, primarily because of the incredibly convenient parking. It also boasts excellent facilities, including a pool and a gym.
Location out of the city, so not OK if you want to be in the center (not easy by public transport), If you have a car and you want an easy place to access from the ring, then location is perfect.
Only minus for me was the Wi-Fi. You have to chose between Free and paying Wi-Fi, but the free Wi-Fi was not even enough to reply my e-mails... Feels a bit like false advertising to say Wi-Fi is included.
The location is recommended, nearby the Central Station. Spacious for a standard room. For standard room is there no outlet available so it was difficult if you want to curl or iron your hair. When I checked in the room looked clean but the toilet was not cleaned the was still urine in the toilet and drops of urine on the toilet seat so I called the reception and they sent somebody to get it cleaned. Staff are friendly.
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AAnonymous UserMy stay at this hotel was absolutely wonderful. The hotel is beautiful, clean, and very peaceful, which made it a perfect place to relax after a long day of exploring the city. One of the best things about this hotel is its location. It is situated very close to Antwerp Central Station, which makes transportation extremely convenient, especially if you are arriving by train or planning to travel around Belgium.
The surrounding area is calm, safe, and very pleasant to walk around. Within just a short walk, you can find many lovely streets, shops, restaurants, and cafés. I also loved that it is close to Antwerp Zoo, which is one of the oldest zoos in Europe and definitely worth visiting. The neighborhood has a very charming atmosphere, and simply walking around the area felt like part of the experience.
The hotel itself was very comfortable and well maintained. The room was neat, nicely arranged, and provided a relaxing environment after a busy day in the city. The overall ambiance of the hotel felt quiet and welcoming, which made my stay even more enjoyable.
The only small thing that could be improved is the heating. It would have been even better if the room heater could make the room warmer, especially during colder weather. Aside from that, everything else about my stay was great.
Overall, I truly enjoyed my stay and would definitely recommend this hotel to anyone visiting Antwerp. The combination of the excellent location, peaceful environment, and comfortable rooms makes it a great place to stay while exploring the city.
GGuest UserOverall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
TTheOnlyBugsThe location is only 5-10 minute walk from Antwerp Central train station and the walking path (sidewalk) was easy to roll our 3 large bags. I mention this because other EU cities have cobble stone walkways that makes it extremely difficult to pull your bags through the streets.
Our stay was with 3 adults so we had to use the sofa bed. The sofa bed and main bed were very comfortable. The room was larger than expected compared to EU standard. I say this because EU hotel rooms typically are much smaller than North American hotel rooms.
The bathroom did not have a working lock. The door closed, but we could not lock it from inside. The lighting was poor in the bathroom.
Our room was equipped with a fully equipped kitchen which was clean.
We did not have breakfast there so I can not comment on the food selection and quality.
GGuest UserOnly 5m from the station to this excellent room with up-to-date facility around. You can change light color of the room into several ways, which really help us reduce jet lag. Receptionists are helpful and friendly which allows us to check in sooner. Besides, croissant, hot milk and cookies are available everyday and it free!
TTopperUKThe hotel is fabulously well placed, it is right next to the central station and this saves a lot of difficulty with luggage!
This particular establishment needs a little maintenance. As you enter into the building, the carpets/mats are filthy and the paint is chipped off in many locations giving a rundown look. Reception was clearly overrun and requires extra workers, although the girl working upon my arrival did a fantastic job despite some particularly awkward tour guides hassling for attention!
The room was not up to standard cleaning wise. No mattress protector! - This should be grounds for admonishment over anything else. If I stayed at a four or five star establishment without mattress protectors, I would refuse the room ordinarily. It is simply not hygienic. The balcony on my room had clearly not been cleaned in a very long time and there was an ashtray overflowing along with cotton buds and wrappers.
LLuuk OrlandoStay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
TTamilyA beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.
CCharity and JoyThe location is recommended, nearby the Central Station. Spacious for a standard room. For standard room is there no outlet available so it was difficult if you want to curl or iron your hair. When I checked in the room looked clean but the toilet was not cleaned the was still urine in the toilet and drops of urine on the toilet seat so I called the reception and they sent somebody to get it cleaned. Staff are friendly.
AAngelWonderful hotel! The lobby is spacious and beautifully decorated, with a delightful aroma. The rooms are spacious and clean. We would especially return for the breakfast; it offered a wide selection, fresh ingredients, and everything was delicious. The staff are friendly and helpful.
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