Latest Hotels Reviews for Brussels-Capital Region

Bedford Hotel & Congress Centre Brussels
4.2/5152 Reviews
Central Brussels
Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have stripped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.
Floris Arlequin Grand Place Hotel Brussels
4.1/586 Reviews
Central Brussels
Would highly recommend this hotel. Stayed 3 nights with breakfast included. Central location , walking distance to Brussels Central, large selection of restaurants & shopping district. Hotel spotless, breakfast very adequate, staff very friendly & welcoming from check in, to dining, to the cleaning staff. Credit to all the staff. If I was to pick a flaw, it would be to upgrade carpets in room, but it's a minor thing to complain about.
The Dominican
4.4/567 Reviews
Central Brussels
The location is great! Cleanliness still needs to be paid attention to. There were long women's hair in the room! (We are two men with short hair) Coffee capsule was not refilled!
Thon Hotel Brussels City Centre
4.4/5139 Reviews
Sint-Joost-ten-Node
Reservation Made 2 adt + 1 chd On arrival a double bed. We waited 1h30 for a decision from the hotel manager (05/19 in the evening) which could have been taken in 20 minutes Thanks to the Trop.Com customer service that I had (line in English available 24/24) the situation was resolved (thanks to my interlocutor that very efficient evening). I advanced the charges for another bedroom suite as discussed with trip.com. This amount was refunded to me within 24 hours by the trip financial department after sending the payment receipts (very fast refund, thank you). Thank you to my interlocutor Christ.... for his efficiency in solving the problem via his customer service. I strongly recommend this site to those who do not know it. Even in comparison of prices (travel, hotel, rental etc) it is: ”THE BEST” ------ Reservation Faite 2 adt + 1chd À l'arrivé un lit de 2 places. Nous avons attendu 1h30 pour une décision du Manager de l'hôtel (19/05 en soirée) qui aurait pu être prise en 20 minutes Grâce au service client de Trop.Com que j'ai eu (ligne en anglais disponible 24/24) la situation à été résolu (merci à mon interlocuteur ce soir là très efficace) . J'ai avancé les frais pour une autre chambre suite comme discuté avec trip.com. Cette somme m'a été remboursé dans les 24h par le service financier trip après avoir envoyé les justificatifs de paiements (remboursement très rapide, merci). Merci à mon interlocuteur Christ.... pour son efficacité dans la résolution du problème via son service client. Je recommande vivement ce site à ceux qui ne le connaissent pas. Même en comparaison de tarifs ( voyage. hôtel, location etc) il est : ” THE BEST”
Hotel Siru
3.7/544 Reviews
Sint-Joost-ten-Node
The hotel Siru is particularly good for those who are required to be in the offices around the North Station or who wish to explore Brussels. The access door is defect and therefore you need to enter the hotel next door. The people at the reception are friendly and helpful. The room is OK, small and just, but also with a proper bed, desk, stop contacts and USB gates for example to load a phone, large box. The darkness cord is just too small, which makes you not able to dark the room. The door has dirty lining traces and a evacuation plan is missing. The room has coffee and water. The bathroom with toilet, lavabo and shower is also small. There are towels, soaps, etc. However, the shower is hardly going through and is packed with smooth tiles with polluted fittings (i.e. fungi), and the toilet is hardly swallowing through. Unfortunately, there is a lot of noise at night: street noise from the square, but also a lot of disturbing sounds from the top bathrooms and showers. I suspect that there are also a lot of people who have to stay at the airport because from 4.30 you hear people leave the room and the corridor.... Often with stinging doors. The breakfast is OK: good coffee (but only one machine...) and fruit juice, enough choice of bread and coating, cheese, sauces, cheese, charcuterie and even fruitsla. The hotel is not clean enough, so you often have to sit on a table where the stitches, dirty cups and the cover of old guests were left. I cannot recommend this hotel. The number of negative points is too high. And so, the price and quality of the offers are not in balance, and I will not come back here.
Novotel Brussels Off Grand Place
4.4/576 Reviews
Central Brussels
We arrived on EuroStar in Brussels Midi and did not have a good impression of Brussels at first (note to self, next time take the metro or over ground train (operator IC) to Brussels Central which is literally five minutes walk down the slight hill to the Novotel hotel. We finally found the hotel literally 200 yards from the main square (Grote Markt). What a lovely welcome when we got to reception. The receptionists were just lovely, so friendly and welcoming. Embarrassingly their English was just so good. The restaurant employees were very welcoming too and they paid the appropriate attention when required, they too were great. The breakfast chef also came out periodically and topped food up which was good to see. Housekeeping was great and one morning the room service assistant had actually realised we had gone to breakfast and made our room up while we away at breakfast. Location - this hotel couldn't be better placed. Grand Square literally 200 yards away, Grand Central station five minutes walk (if that) up a slight hill. Summary - I would stay at the Novotel (off Grand Place) on a future visit without hesitation. A really well appointed and well placed hotel with really lovely friendly staff. Coming from the trade we appreciate the total effort the staff put in and thank them very much for making our stay so welcoming.
Juliana Hotel Brussels
4.4/545 Reviews
Central Brussels
Stayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.
Hotel City Center
3.7/538 Reviews
Sint-Joost-ten-Node
HOTEL FANTASTYCZNY, TJ. LOKALIZACJA -DOMETRO KILKA KROKÓW, DO STACJI BRUKSELA NORD 5 MINUT, A DO GRANDE PLACE SPACERKIEM 10 MINUT. CZYSTOŚC W HOTELU , RESTAURACJI I W POKOJACH -BARDZO BARDZO CZYSTO, . OBSŁUGA- RECEPCJONIŚCI BARDZO SYMPATYCZNI, ŻYCZLIWI I POMOCNI .ŚNIADANIE :PEŁNY WYBÓR NAPOJÓW TYPU KAWA , CZEKOLADA, HERBATA!!, OWOCE:BANANY, JABŁKA, GRUSZKI, :JOGURTY KILKA RODZAJÓW SMAKU, ŚWIŻĘ BUŁKI , CROISSANTY, PYSZNA JAJECZNICA, BEKON, KIEŁBASKI, SERY, WĘDLIBY(SZYNKA, SALAMI), POMIDORY, OGÓRKI, SŻEMY,MIODY, PŁATKI ŚNIADANIOWE, MLEKO... CÓŻ WIĘCEJ CHCIEĆ. POKÓJ Z DWOMA ŁÓZKAMI POJEDYŃCZYMI, WSZYSTKO W BARDZO DOBRYM STANIE TECHNICZNYM, ŁAZIENKA, PRYSZNIC WSZYSTKO SUPER DZIAŁAJĄCE, I MIMO ZE TO CENTRUM MIASTA NOCĄ BYŁO CICHO. BYLIŚMY 7 NOCY. UWZGLĘDNIAJĄC LOKALIZACJĘ, ŚNIADANIA, WYPOSAŻENIE HOTELU I OBSLUGĘ TO NIE MA LEPSZEGO WYBORU DLA NORMALNEGO TURYSTY. PORÓWNUJĄC HOTELE *** W ITALII A TEN HOTEL , TO TEMU NALEŻĄ SIE 4*** STAN TECHNICZNY I JEDZENIE, I LOKALIZACJA ) POZDROWIENIA DLA PANÓW Z RECEPCJI , A ZWŁASZCZA DLA SERGIO. ANDRZEJ I URSZULA
Brussels Marriott Hotel Grand Place
4.5/549 Reviews
Central Brussels
Before booking this hotel currently be advised that the lobby is under complete renovation and there is a temporary registration desk on the ground floor of the hotel. Additionally, they are installing new elevators, however the existing elevators are very old and one of them wouldn’t service the floor I was staying on. The rest of the hotel has been completely upgraded, with very nice rooms. The main issue was that Belgium was under a heat wave while I was visiting with temperatures in the high 80s. My air conditioner was blowing warm air and I asked three different times to have it fixed to no avail. I ended up sleeping in a very hot room with the windows opened and had to listen to very loud crowds which apparently congregate all night on the street below, so know that the “historic views”come at a price with loud noise. I live in Chicago so I am used to noise at night, but constant loud conversation and laughing one level below is very bothersome. The breakfast is being served in the executive lounge, so for Marriott elites just be forewarned that the breakfast is very crowded with all hotel guests being served in the lounge, however the quality of the breakfast was nice with very friendly staff. This hotel will be nice when they finish it — just be forewarned about the street noise and staff who will not fix the air conditioning, creating a very undesirable stay from a Marriott Platinum Elite guest.
Jill Hotel Brussels
4.3/543 Reviews
Midi District
I must say it was nothing short of a nightmare. From the moment I walked in, I knew I had made a terrible mistake. First and foremost, the cleanliness of the room left much to be desired. The carpets were stained, the bathroom looked like it hadn't been cleaned in ages, and there was a strange, unpleasant odor that lingered throughout my entire stay. The AC was not working. I left the hotel and asked for refund. I was told it will take up to 7 days and then declined to refund!!!!!!!

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Hotel Information for Travelers

Number of Hotels140
Number of Reviews8,543
Average Price (Weekdays)₹ 20,747
Average Price (Weekends)₹ 20,334