GGuest UserThey upgraded our room to the family suite because there was a mistake in my booking.
The front desk officer was really nice, polite, and helpful. If i could, I want to give him 6 stars.
GGuest UserThe hotel was advertising with a swimming pool, and at the arrival we heard it was closed and converted into sports room, both were not accessible now, which was very sad, and the bathroom was not very clean and well maintained.
The comfort of the bed was great, and the dinner in the restaurant was very good.
GGuest UserI arrived on the Thursday evening and was informed right away that there was a gas leak in the city and there will be no hot water for the duration of my stay. I’m aware this is not the hotels fault but as a result they offered no help or solutions to the matter. There was no kettle in the room and I even asked and they said no to a kettle, we got offered no discount off breakfast or anything extra for the inconvenience, other hotels in the surrounding area with the same issue, offered free breakfast, drinks, snacks and kettle so that they could boil water to have a hot wash etc…I was there 4 nights and had to have cold showers for the duration…really poor hotel offerings!
SSunweld SarlVery close to the main street. Clean an beautiful inside.
This is a fitness center at the ground floor but we haven't made use of it.
It was amazing to see my name on the TV when I stapped into the room. The reception is very friendly and provided service at a professional way.
Highly suggested.
AAndréNice hotel. As you are used to from Van der Valk Hotels. Unfortunately there was heavy construction work which had a negative impact on the stay. However, the employees tried very hard to make the guests as pleasant as possible. They did a great job!
AAnonymous UserBeautiful city hotel in the centre of Mons. All attractions are accessible by foot. Breakfast was good. My superior room was good, but a little small. The ”comic design” of the room is usual. ( Some rooms are theme rooms) I would come back.
Ccarrie888888The room was a bit small and simple, but clean, and the front desk staff were very friendly and helpful. However, the location is a bit out of the way, situated in an industrial area. You'll need to walk about 2-3 kilometers to find places to eat and shop.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.