The location is very close to the airport. There is a free shuttle bus to the airport. Just talk to the front desk of the hotel in advance. A little distance from the city center. The restaurant in the hotel is good. The price is not high. The taste is good.
Hotel very well located. Very close to Shopping Savassi. spectacular view of the borders of the city, Shopping and Marista College. Safe and tree neighborhood. Many shops and restaurants nearby. Olegário restaurant, inside the hotel, very good. Very comfortable facilities, excellent air conditioning, fine decoration, excellent shower and first-class hygiene products and excellent staff care, highlighted for the Rafael reception.
Great location, very good rooms, but unfortunately, terrible service.
There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM.
For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out.
A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.
The hotel and its facilities are quite old, but the room was exceptionally clean!
The room was huge, but I found the bathroom to be very old, with a small leak in the bidet.
The air conditioning was new and great.
One of the negative points, in my case, was that they didn't have an iron in the room, and to use the hotel's one they wanted to charge me R$95.
The breakfast is simple, but it meets my needs perfectly.
The surroundings are well located, in the middle of everything!
Good location, spacious room, very good shower and hearty breakfast. However, terrible service, especially from Marcelo, the elevator didn't work to the floor we wanted, we had to climb the stairs, very old. Bad bedroom bed, springy and making a lot of noise about nothing, poor quality pillow. Slippery shower floor. We stayed over the weekend and due to the fair on Sunday, there was a lot of noise in the early morning due to the tents being set up. Terrible, I won't go back and I don't recommend it!
I had a pleasant stay at the JVA Fenix Hotel.
The hotel is very well located, near restaurants and tourist points, which made my trip easier and allowed me to explore the city easily.
The hotel has a good infrastructure with comfortable and clean rooms, but I missed some comforts, such as coffee options, no express or lattes available, which was disappointing.
In short, the JVA Fenix Hotel is a solid choice in terms of location and comfort, but there is room for improvements in breakfast and gifts. Considering these points, I would recommend that with some reservations, mainly for the value paid.
Hotel near Savassi,Belo Horizonte100% of visitors choose this area
Located in Belo Horizonte (Savassi), Promenade Pancetti Belo Horizonte is within a 10-minute walk of Afonso Pena Avenue and Liberty Square. This hotel is 0.8 mi (1.3 km) from BeFly Hall and 1.6 mi (2.5 km) from Central Market.
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access and concierge services.
Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Belo Horizonte? This hotel has 926 square feet (86 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 57 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Good value for money. Very thin walls, though. The child on the other side could be heard screaming all the time. The room had the charm of a youth hostel dormitory. Breakfast was average but OK. I would have expected a bit more from a Hilton Garden Inn.
Very Good
47 reviews
8.8/10
Price from
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8.2/10
Very Good
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
LLINGThe location is very close to the airport. There is a free shuttle bus to the airport. Just talk to the front desk of the hotel in advance. A little distance from the city center. The restaurant in the hotel is good. The price is not high. The taste is good.
GGuest UserThe hotel is very well located. I found the service from some of the staff to be a little cold. I didn't understand the fees being charged at check-in, but I was late for an appointment and it was precisely at that time that I found the employee unwilling to explain the fees.
Furthermore, the hotel is very good, the breakfast is excellent and most of the staff are courteous and attentive.
Parking is charged separately.
I recommend the hotel and would stay/stay there again on other occasions.
GGuest UserHotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.
JJoeBurgVery good quality hotel! Staff were professional, friendly and helpful.
The food at the restaurant is probably the best food in Lagoa Santa.
Location is right next to the lake, beautiful views.
The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes.
The bikes are easy to hire from the hotel too! 🚴
Stay HERE!
GGuest UserMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
GGuest UserI have been in this hotel several times and this time I haven't enjoyed the experience, because it has a lot of rotation, and quality is falling. The dressers were sweating, the towels were not soft, the bed had already lost the stick, and both the toilet and the bathroom were half-intoxicated, and there was no air conditioning control in the room. Despite this, the team is very kind and efficient, and unfortunately, even with excellent location and good price, I don't think it justifies staying there again.
DDrumondI went there on Valentine's Day and found that the whole hotel is in order, especially on such anniversaries. Very cost-effective and worth it! The rich and varied breakfast makes the daily price more valuable. The room is also very nice. I just missed a heated swimming pool because the pool area is cool, but it is impossible to get in, it's too cold! For BH hotels, heating will be a big difference.
GGuest UserThe service left a little to be desired, due to a rearrangement of the staff, but nothing to be disappointed about. The room was small and very simple. The only thing I found was the bed was noisier than it should have been.
NNina around the worldWe had a great stay, the pool was excellent. Everything was clean and organized. I would definitely stay at this hotel again. The location is quite easy to get to and to access other attractions in the city. There are bakeries and restaurants nearby.
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