IIkaikaiThis hotel is a bit dated. The room didn't have bottled water, but there was free coffee in the lobby! The breakfast was average – definitely avoid 8-9 AM as it gets incredibly crowded, and most of the options are cold dishes.
GGuest UserThe Frankfurt Airport hotel boasts an unbeatable location. The facilities are clean, and the service is excellent. Breakfast offers a wide variety of nutritious options, and the soundproofing is great. Plus, there's a free shuttle. It's a comfortable stay for a layover and offers great value for money.
GGuest UserAmazing stay at The Westin Grand Frankfurt! The hotel was clean, comfortable, and in a perfect location for shopping and exploring the city. Staff were friendly and helpful throughout our stay, and the facilities were excellent. Had a very relaxing and enjoyable experience as a couple. The only thing for me was the bed was a little too soft, but overall we really enjoyed.
Hotel near Frankfurt City Centre (Old Town), Frankfurt
Price per night from:€156
9.0/10
Great
YYuchuangchuangI stayed in a smart room for my business trip, and the cleanliness was very satisfying. The bedding was clean and tidy, exceeding my expectations. The smart devices in the room were easy and intuitive to operate, creating a good environment for business work. The surroundings were relatively quiet, perfect for resting after traveling. The service attitude was excellent, and the front desk was responsive. The facilities were generally complete and met my business needs. The location near the airport was excellent, making transportation extremely convenient. Overall, it offered good value for money, and I recommend it for business travelers.
GGuest User⭐⭐⭐⭐⭐
Incredible Stay – Modern, Clean, and Fantastic Service!
I had a wonderful stay at this hotel. The property is very modern and spotless throughout. The staff were fantastic, making check-in seamless and offering great hospitality. The room was comfortable, but the highlight was the amazing shower! Furthermore, dinner in the restaurant was excellent. I highly recommend this hotel
MMarkusThe hotel itself its quite ok.
The only thing i need to complain is the service. Be aware that they will ask you for a credit card when checking in. I dont have one. The service staff refused to let me check in even i had payed the roomrate already and even i offered that they can double charge me in case its for deposit reasons and later refund me the overpaied money. They refused that, they also refused to refund my money when i offered them to chose another hotel. They also refused to let me speak to their manager. At the end, the only choice i had was asking a friend to help me out with his credit card.
Be aware of that, either you have a credit card ready or you keep distance from this hotel.
GGuest UserI stayed at NH Frankfurt Airport West and overall had a comfortable experience. The room was spacious, clean, and very comfortable, making it a great place to relax before a flight.
The location is especially convenient for travelers who prefer to stay outside the city before departure. There is a bus stop directly in front of the hotel with a direct connection to the airport, which takes about 20 minutes. The train station is also accessible, although it requires a bit of a walk. Nearby, there is a Netto Marken-Discount, which is very convenient for picking up snacks or last-minute souvenirs.
However, one downside during my stay was the breakfast experience. There appeared to be a seminar or event taking place, and a large group of guests was standing and talking in the breakfast area, blocking the walkway. It was difficult to move around or enjoy the meal. Unfortunately, the hotel staff did not manage the situation or organize the space effectively.
If the hotel hosts events or conferences, it would be much better to allocate a separate area for such gatherings and ensure that shared spaces like the breakfast area remain accessible for all guests.
Overall, the hotel offers great comfort and a convenient location, but service management in shared spaces could be improved.
AAnonymous UserWe had a really pleasant experience. The room was spacious, modern and very clean, with great city views from the higher floors. The super king size bed was extremely comfortable and probably one of the best parts of the stay in this EU trip.
Location was super convenient as well — Skyline Plaza shopping mall is a street away, making it easy for shopping, groceries and meals. The hotel is 10mins walking distance or 2 stops away by tram to Frankfurt Hbf.
JJulieta De FranceschiWhat I liked about the Lyf Hotel was its communal workspaces, the kitchen that can be used throughout the day, and the meeting and conference space, which is really good. The gardens weren’t used much because of the cold. The vegan restaurant was always full, though I didn’t try it. The room is comfortable for one or two people—at least the one I booked.
The location is good, in the Ostende area, with several restaurants and cafés nearby, including a very good Italian and a Vietnamese place. It’s an office district, so there are plenty of options, and public transportation is not far. It takes about 15 minutes by taxi to get to the exhibition center. The hotel itself is quite private.
I didn’t like that, under the justification of being sustainable, they don’t clean the room until the third night. So if you book for fewer nights, be aware of this. I had to request cleaning multiple times, and the staff, since they often work in replacement shifts, didn’t always communicate well with each other. It wasn’t until the manager stepped in that they finally cleaned the room.
Additionally, they charge an extra €2 per day on top of the reservation, something to keep in mind for longer stays.
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