Posted on Mar 31, 2024|Classic, Guest Room, 2 Twin, City View
Guest UserIt is on the Mediterranean Sea, but there is no beach next to the hotel and there are not many businesses around it. The hotel facilities are generally relatively new, but the quality of the service staff varies, and individual staff have bad attitudes. In addition, there were no towels in the room. I asked for towels to be delivered at night. After urging many times, they were not delivered until the next morning.
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Price per night from:₹ 15,879
Posted on Aug 11, 2026|Premium Suite
Anonymous User
« Nice suite and good breakfast, but billing issue and service needs improvement »
Stayed from August 4th to 11th in a premium suite with breakfast included (prepaid online). Upon arrival, we were charged for breakfast because, and I quote, ”the information wasn't in the system.” After numerous discussions and providing proof, management only agreed to cover half the cost.
Tip: Do not pre-book breakfast, the aquapark, or the shuttle. Several guests were in the same situation. You risk having to pay again on-site. Also, be prepared for a 20,000 dinar deposit – it's the first time I've encountered a hotel in Algeria requiring a deposit, and to get it back, you have to wait for staff to check your room before you depart.
Pros: Huge and comfortable suite, good breakfast, adjacent shopping center.
Cons: Lack of communication regarding services, staff need training for more proactivity and a smile. Food in the aquapark is very mediocre and overpriced, and it's open to non-hotel guests… not to mention the unpleasant smell and the endless, unbearable whistling from the lifeguards. For the price of the room, the aquapark should be included; it costs 4000 dinars for adults and 2000 for children, even if you are a hotel resident. Overall, a good hotel, but management and service need an overhaul to truly live up to a 5-star rating.
I will not return due to the unyielding stance of a receptionist and the manager regarding the breakfast, as a matter of principle.
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Price per night from:₹ 21,327
Posted on Jun 12, 2024
Esa
I enjoy my stay at this hotel. Located just rightnin front of the promenade. Clean room clean hotel
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Price per night from:₹ 4,826
Posted on Jan 19, 2025
Guest User
I've tested all 5 star hotels of Oran and I give a 4 star at 2 h
The atmosphere in this hotel is a little limited
Breakfast is correct but not worthy of a 5-star breakfast
I've not tested the other comforts to name Jamal sauna ...
Good price quality ratio
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Price per night from:₹ 12,921
Posted on Jan 5, 2025
Guest User
Was good experience
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Price per night from:₹ 29,861
Posted on Jan 3, 2025
Leowei1991
The hotel is basically OK, the facilities are too old, the room is too small, this price domestic five-star can also bring a luxury buffet, very quiet, just forgot to take a photo of the hotel.
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Price per night from:₹ 15,086
Posted on Feb 22, 2025
Guest User
Clean hotel, very pleasant room, I am very happy with my short but pleasant stay. I recommend.
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Price per night from:₹ 4,571