Hotels With Gym in Cairo Governorate, Egypt

Excellent hotel, great location, friendly staff, directly cinnected to terminal 3 of cairo airport. Hotel room is very clean and have s modern decoration has a chinese restaurant that offer great chinese food.

The location was very good - close to the airport with regular airport shuttles to and from the airport. The food was good too. The breakfast service was delicious with a wide variety of options. However, the room facilities are old and need an upgrade to bring it up to current standards, especially the bathroom. The bathtub glass door only covered half of the length of the tub and water spilled on the floor most of the time. Also the bathtub drain was blocked and water did not flow out easily. The electrical outlets in the room were quite few and it was challenging connecting our laptops and phones at the same time. Apart from the room facilities, the hotel was quite nice.

Love everything of our staying in your hotel , except the intensity of the water supply from the shower head is a bit weak.

We arrived to Cairo to stay at the marriot hotel, a former beautiful palace. Unfortunately and even though we were given a really nice garden view room, we had some problems (noises) with the bathroom pipes during the night. Nevertheless the following day we explained the problem and we were not only changed without any question but offered an even better room! Thanks Qamar for all your help! This is what a 5 star hotel should be!

Clean hotel and very helpful stuff, specially the housekeeping stuff the rooms are very clean and the Wi-Fi speed is amazing the hotel as free coffee and tea in the rooms. Also the bathrooms are very clean the restaurant has very good food and the reception is very helpful they helped me with everything I need Ps the hot water is amazing I would definitely recommend the hotel to all guest

The hotel was terrible, upon entering the lobby, people were smoking inside. And my room was SO old, it did not look like the booking page photos, the bathtub was all scratched, the bathroom just looked so old and gross. The vent was NOISY and smelly. The sofa looked like it was 20 years old and all dented. The bed did not look made. Pillows looked like it had just been slept on. The lamp shade was crooked. The carpet looked so dirty. This hotel is in need of a renovation. I couldn’t stay there after what I saw and requested a change of room. And they were able to put me in the new annex and it looked much more acceptable and normal there.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

I would never recommend this hotel to any of my friends and family, their management sucks, zero customer service. I came from California for a week for my cousin wedding, I booked seven nights Though chase sapphire who uses Expedia, and after one night my plans changed. I contacted the hotel to see if I can checkout 2 nights early, they said your reservation was prepaid through Expedia and I need to call Them for approval, I called Expedia and because of time difference they couldn’t reach the reservation department that only operates from 8am to 5 pm. I was then told to call back during the hotel business hours, I called back the next day I was told by Expedia that they are ok with me checking out early but they will need to contact the hotel for partial refund. I was placed on hold then I was told that they couldn’t get hold of anyone from the hotel, they’ll try again and then they’ll call me back once they are able to reach them. I asked the front desk employees to please respond when Expedia try to call them and I was straight was lied to my face and was told that the this has nothing to do with the hotel because and it’s Expedia decision since I paid through them. Next day I called Expedia back to find out that the hotel declined early checkout credit, I asked to speak to a manger, the front desk manager lied to me again it’s not up to the hotel it’s up to Expedia not knowing that I already called Expedia and the customer service representative was reading the response from the hotel notes, I confronted the manager when he found out that I had Expedia on the speaker phone he asked me to mute them so he lie to me again and tells me whatever BS he needs without Expedia hearing it, very unprofessional big scammers.

The staf where as usual more than excalante .. spicialu in the recption at the 29th. Floor . Madam hadeer ( هدير ) was very cooprative and helpfull . Also mr. Akram yosry( اكرم يسري) & Mr. Nabeel ..and all the 29th.+ 30th. Lounge staff . Also the pill capten scrvice spicially mr. Rabe and asraf and mahmoud lolo ( ربيع واشرف يسري ومحمود لولؤ ) and all very very helpful and freindly . Those peopel are superp ? . & from pool cafee ( berrs or perees ) mr. Mohamad aashmawi ( محمد عشماوي ) were very gentelman acerving the gists ..

I love Hilton and tend to stay at them due to status but this one my goodness. The hotel looks so  nice on the inside you arrive go in the Lobby and its like wow but  the outside look especially  by the pool area looks terrible. The only good service we had at this Hilton was Martina Naeim whom  emailed us before coming to this Hilton she helped by accommodationing  us with early check in. The check in desk isn't really traditional  its just common deskz which throws you off.  Ola was our  front desk person and she waa great and  helpful she  explained the policy and procedures as we checked in early from the airport, dropped our luggage in our room and went for an excursion for the day. We got back around 3pm and went to the pool area. As soon as we got to the pool area some man with a life guard shirt started asking us about a $1 stated we owed money and to pay our bill.  We just back got to the hotel after our day excursion and we  were only here for one day so we were supper confused and this interaction and the man never came  back so it left a sour taste. Next  after this experience we wanted beer from the pool bar which for some reason  the bar was out of most of there beers. We did get one and hung out by the pool area but 20 mins after getting our beer the bartender  comes with a check stating he is closing in 20 mins so we asked for another one which he got one and we signed the checked. We thought that the area must close soon. It started getting loud in the pool area due too 2 weddings in the area.   Well 30 mins after the bartender  brought out the 2nd beer this  same bartender walked  back and forth asking if we wanted another beer. We assumed he be closed by now since he told us he be closed 30 mins prior so we were definitely not gonna order another one as we were upset that he lied and then the pacing back and forth was not very pleasing. Plus the noise from both parties began  to make it unbearable  to be outside. Definitely don't get a room facing the pool this was terrible.  Two  weddings were going on outside and the pool area was not relaxing so went to our room. This was even worse the noise from both parties made the room vibrate and was so loud, it was very hard to get sleep.  The good about this place was the lobby which is gorgeous, the beds were super comfortable and I loved having the complimentary airport shuttle to the airport every hour.  But this is not Hilton I suggest. No shuttle service from airport, no complimentary breakfest bags(we had early flights so didn't get to enjoy breakfast), and no happy hour deals. Not a place I would come back to. Hope they come back with Hilton standards.

Excellent hotel, great location, friendly staff, directly cinnected to terminal 3 of cairo airport. Hotel room is very clean and have s modern decoration has a chinese restaurant that offer great chinese food.

The location was very good - close to the airport with regular airport shuttles to and from the airport. The food was good too. The breakfast service was delicious with a wide variety of options. However, the room facilities are old and need an upgrade to bring it up to current standards, especially the bathroom. The bathtub glass door only covered half of the length of the tub and water spilled on the floor most of the time. Also the bathtub drain was blocked and water did not flow out easily. The electrical outlets in the room were quite few and it was challenging connecting our laptops and phones at the same time. Apart from the room facilities, the hotel was quite nice.

Love everything of our staying in your hotel , except the intensity of the water supply from the shower head is a bit weak.

We arrived to Cairo to stay at the marriot hotel, a former beautiful palace. Unfortunately and even though we were given a really nice garden view room, we had some problems (noises) with the bathroom pipes during the night. Nevertheless the following day we explained the problem and we were not only changed without any question but offered an even better room! Thanks Qamar for all your help! This is what a 5 star hotel should be!

Clean hotel and very helpful stuff, specially the housekeeping stuff the rooms are very clean and the Wi-Fi speed is amazing the hotel as free coffee and tea in the rooms. Also the bathrooms are very clean the restaurant has very good food and the reception is very helpful they helped me with everything I need Ps the hot water is amazing I would definitely recommend the hotel to all guest

The hotel was terrible, upon entering the lobby, people were smoking inside. And my room was SO old, it did not look like the booking page photos, the bathtub was all scratched, the bathroom just looked so old and gross. The vent was NOISY and smelly. The sofa looked like it was 20 years old and all dented. The bed did not look made. Pillows looked like it had just been slept on. The lamp shade was crooked. The carpet looked so dirty. This hotel is in need of a renovation. I couldn’t stay there after what I saw and requested a change of room. And they were able to put me in the new annex and it looked much more acceptable and normal there.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

I would never recommend this hotel to any of my friends and family, their management sucks, zero customer service. I came from California for a week for my cousin wedding, I booked seven nights Though chase sapphire who uses Expedia, and after one night my plans changed. I contacted the hotel to see if I can checkout 2 nights early, they said your reservation was prepaid through Expedia and I need to call Them for approval, I called Expedia and because of time difference they couldn’t reach the reservation department that only operates from 8am to 5 pm. I was then told to call back during the hotel business hours, I called back the next day I was told by Expedia that they are ok with me checking out early but they will need to contact the hotel for partial refund. I was placed on hold then I was told that they couldn’t get hold of anyone from the hotel, they’ll try again and then they’ll call me back once they are able to reach them. I asked the front desk employees to please respond when Expedia try to call them and I was straight was lied to my face and was told that the this has nothing to do with the hotel because and it’s Expedia decision since I paid through them. Next day I called Expedia back to find out that the hotel declined early checkout credit, I asked to speak to a manger, the front desk manager lied to me again it’s not up to the hotel it’s up to Expedia not knowing that I already called Expedia and the customer service representative was reading the response from the hotel notes, I confronted the manager when he found out that I had Expedia on the speaker phone he asked me to mute them so he lie to me again and tells me whatever BS he needs without Expedia hearing it, very unprofessional big scammers.

The staf where as usual more than excalante .. spicialu in the recption at the 29th. Floor . Madam hadeer ( هدير ) was very cooprative and helpfull . Also mr. Akram yosry( اكرم يسري) & Mr. Nabeel ..and all the 29th.+ 30th. Lounge staff . Also the pill capten scrvice spicially mr. Rabe and asraf and mahmoud lolo ( ربيع واشرف يسري ومحمود لولؤ ) and all very very helpful and freindly . Those peopel are superp ? . & from pool cafee ( berrs or perees ) mr. Mohamad aashmawi ( محمد عشماوي ) were very gentelman acerving the gists ..

I love Hilton and tend to stay at them due to status but this one my goodness. The hotel looks so  nice on the inside you arrive go in the Lobby and its like wow but  the outside look especially  by the pool area looks terrible. The only good service we had at this Hilton was Martina Naeim whom  emailed us before coming to this Hilton she helped by accommodationing  us with early check in. The check in desk isn't really traditional  its just common deskz which throws you off.  Ola was our  front desk person and she waa great and  helpful she  explained the policy and procedures as we checked in early from the airport, dropped our luggage in our room and went for an excursion for the day. We got back around 3pm and went to the pool area. As soon as we got to the pool area some man with a life guard shirt started asking us about a $1 stated we owed money and to pay our bill.  We just back got to the hotel after our day excursion and we  were only here for one day so we were supper confused and this interaction and the man never came  back so it left a sour taste. Next  after this experience we wanted beer from the pool bar which for some reason  the bar was out of most of there beers. We did get one and hung out by the pool area but 20 mins after getting our beer the bartender  comes with a check stating he is closing in 20 mins so we asked for another one which he got one and we signed the checked. We thought that the area must close soon. It started getting loud in the pool area due too 2 weddings in the area.   Well 30 mins after the bartender  brought out the 2nd beer this  same bartender walked  back and forth asking if we wanted another beer. We assumed he be closed by now since he told us he be closed 30 mins prior so we were definitely not gonna order another one as we were upset that he lied and then the pacing back and forth was not very pleasing. Plus the noise from both parties began  to make it unbearable  to be outside. Definitely don't get a room facing the pool this was terrible.  Two  weddings were going on outside and the pool area was not relaxing so went to our room. This was even worse the noise from both parties made the room vibrate and was so loud, it was very hard to get sleep.  The good about this place was the lobby which is gorgeous, the beds were super comfortable and I loved having the complimentary airport shuttle to the airport every hour.  But this is not Hilton I suggest. No shuttle service from airport, no complimentary breakfest bags(we had early flights so didn't get to enjoy breakfast), and no happy hour deals. Not a place I would come back to. Hope they come back with Hilton standards.

Good hotel location as it is too near to downtown. Good room cleaning and staff service and special thanks to Mr.Mohamed Barman and also to Spa Service . We are planning to come back in next July and this hotel is so recommendable for a business trip.

N times better than I thought. The house is big. In the new Egyptian villa area, within3KM from the large shopping mall. The boss is Chinese. It is convenient to communicate. I also sent me a carton packaged gift to return home. I will stay here next time! The bath water is particularly large 24h hot water. Unlike other bath hotels in Egypt, the water is very small. It is recommended to stay!

After 13 hours in a plane without hotel reservation it was the first that come over to my trip, I just try it and I don’t regret even one single cent that it cost! Staff extra friendly, always attentive to the kids, just imagine that you flight 13 hours with two kids and then the manager of the hotel give you a free buffet breakfast! Yeah that’s what Mohamed Khattab did!the whole hotel extra clean, the room as they show in the pictures confortable, the pool was amazing…. In general this is a hotel that I’ll recommend to anyone that wants to have a really relaxing family time!

Excellent location, Excellent Service, Excellent Facilities, Staff have great attitude & behavior, High Quality Food with amazing variety, Pools was very clean and reasonable size, Safety & Security was Excellent, I Enjoyed all services & facilities specially SPA.

I'd give Tolip El Narges a five-star rating. The room was above my expectation, and it was comfortable. There are places to eat right in front of the hotel. There is also a supermarket in front of the hotel at the little mall. Talk about convenience; this is it. And the hotel is sprawling. I will be back at this hotel if I have to be in that area in Cairo. The breakfast spread was good, but the guests were messy.

The breakfast is delicious and the service is considerate, especially the free shuttle bus and pick-up service. It's really great, and the environment is also super good

I think this hotel does a very poor job for its price range. I rarely leave negative reviews on this platform, but I think this was a very uncomfortable stay. First of all, as shown in Figure 1, the hotel marked three Chinese meals on all packages. After being informed at the hotel that lunch and dinner were not included, I asked the store to change the main title to avoid misunderstanding, but the store insisted on writing it himself. The title is correct. And almost got into a fight with me. However, after I entered the room, as shown in Figure 2, the store had changed the main title. This experience made me feel very uncomfortable. Secondly, as a youth hostel that costs 400 yuan a night, this is one of the most expensive in New Cairo, right? However, the store does not have a heating system. Finally, as shown in Figure 3, the store marked free airport delivery in the subtitle. When I asked about this project, I told the hotel that it was not free. So what did you write? ? The person in charge of the hotel said it was booked through the platform, but the platform said it was booked with the hotel. What are you doing Tai Chi here? ? Then I immediately modified the content after I returned to the room. You really are not responsible for the service you promised. As long as you communicate with me properly during the communication process, apologize properly, admit that you made a mistake on the platform, and apologize for the trouble caused to me, I will not be so angry. What you do is to make a bad face, quarrel, look impatient and indifferent to your clients, and then refuse to admit what you did wrong, but secretly change the content to destroy the evidence. This approach is quite dishonest. In addition, the hotel's internal facilities are relatively new and very clean, and the living experience is okay. This is why I did not give a full negative review. I hope the merchants know that you are dealing with customers and have a better attitude. Don't think that they can make a bad face to each other because they are both Chinese. All in all, a poor check-in experience. The hotel has a bad attitude and is very dishonest.

sofa! ! ! 4-story independent house, clean and hygienic, the boss is very enthusiastic, and the pick-up service is very good. It takes more than ten minutes from the airport to the residence. Unfortunately, the deluxe room with bathroom (can be understood as the master bedroom in China) is too popular and cannot be booked at all. You can even play mahjong, and there is a small supermarket on the first floor that sells tobacco, alcohol, snacks, and beverages made in China!

Very good, overall good, fully equipped, Hygiene: clean and tidy Environment: beautiful, local characteristics Service: complete, service is very good There is an airport pick-up service for business trips. It’s worth recommending. It’s very good.