I loved this hotel. They accommodated my reservation requests.
The rooms are spacious, new, and very clean. The bathroom is spacious and has everything you need for your stay. The hotel staff was very attentive at all times.
I will definitely stay at this chain and this hotel again. One drawback would be helpful if there was a designated parking space and a place to unload my luggage upon arrival.
I was really nicely surprised by this hotel as I wasn’t sure what to expect. The room was spacious, clean and comfortable. There is a gas station, restaurant, bar and shop onsite which is helpful for passing travellers. There was no tea/coffee making facilities in the room, not even a kettle, which I think is a nice touch and handy for travellers. The hotel staff was friendly
Stayed at this hotel for the third time, close to the customer, the room is large, there are large shopping malls, parking lots, gas stations nearby. The price is still cheap, and it is a rare hotel in Europe that will provide toothbrush and toothpaste, that is, the water still has to be charged and there are no slippers.
Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.
We came here without a car having got busses from Bilbao. Not easy finding a hotel with a pool and within LaGuardia so worked perfectly. Arguably not a four star but was comfortable and and pool was lovely.
Would recommend for the price
The hotel was well known and its strengths remained the location, comfort of beds, quality of towels and the bathroom in case it was in the room. I haven't enjoyed the meal in any of your options so I can't comment on it.
As regards deficiencies, the structure of the rooms makes the conversations of neighbouring rooms heard and clearly perceived (a good tape solves it) The spa is obsolete and it would be good to update it. The hotel is very comfortable and would repeat it, but as I suggested earlier, a 4-star hotel is defined by detail attention.
The river view room is stunning. It is wonderful to be able to enjoy from near the beautiful Vizcaya Bridge and the beautiful estuary in which you can see different athletes rowing and also observe some small boats sailing.
The room is picturesque with modern and more classic details. What I like the most, as I said, is the balcony with views of the estuary and the comfort of the bed.
Good TV, it has a mini bar and coffee maker with two complimentary capsules and downstairs in the hotel hall there is an old elevator in which it has coffee, chocolate and other drinks also free of charge 24 hours a day.
Good attention from the employees since they were always friendly and willing, and everything was clean.
I will return as soon as I can, I felt very comfortable with everything 😃👍🏽
The hotel is located in the surrounding area of Bilbao City. Close to the World Heritage Biss Bridge, 5 minutes walk. Be sure to spend 0.45 euro to experience the unique bridge crossing of the Biss Bridge. The castle-style hotel is luxuriously decorated, the rooms are comfortable and bright, and the bathroom is beautiful. The hotel has an underground parking lot and free parking around. The surrounding area is obviously a tourist attraction area with churches and old streets.
Very Good
84 reviews
8.0/10
Price from
RUB 8,056
per night
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9,1/10
Great
Great location to see the sightseeing of the city in center . Breakfast large choice and good service as well . My kids love the breakfast.
Very clean and cozy, the staff is kind and helpful. The bus to the center is right next to the hotel, runs every ~10min, and takes about 25min. You can get a 6 or 12 -trip card from the reception, which is cheaper than individual tickets.
In general, Hotel was very well maintained not only talking about maintenance also facility like window was so strong to protect all noise though we were in the middle of big festival ! Staff were helpful but was not initiative to share the information of festival Rooftop was plus! Amenity , no body lotion if you don’t ask In general! Sophisticated hotel and best location for beach and nice restaurants Enjoyed !
Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city. What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage. The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers. We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom. The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
Amazing experience. The hotel is in a calm area with direct view on the forest. They provided us with upgrade to be on the room with forest view (Thanks to Joel). The room was neat, clean with good space. There are free parking spots outside the hotel, it might be difficult to find one during the day, but there were always many available after 5
A boutique hotel close to the Dona Katalina Zubia. There are two entrances to the hotel, the main one facing the road and the other entrance facing the Urumea River. Staff were friendly and always had a smile. The hotel is quite clean and everything is within 15mins walk. The amenities are limited, but there is a 24 hour reception and bar downstairs, a nice roof top sunbathing area and a gym. Please double check the other amenities listing when booking, as I don't recall seeing the Public Bath, Foot Bath and Clothes Dryer as advertise. I would also suggest to check the batteries of the remotes before someone check ins, as I had to request it to be changed and it wasn't available until the next day, more compliment bottles of water and dental kits (given there was 3 of us and only 2 bottles and 1 kit). Overall though, I enjoyed the stay and would come back again.
Good location as it is just next to train station and metro station. Located in the shopping region. With 5 star standard. Breakfast is good. Room is clean and big.
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