We had a lovely stay at the hotel! The pool and the gym are both great, the breakfast had a vast selection and was delicious but the best part of this hotel was the excellence service of all staff. Not a single staff member was not exceptional. It is worthy to point out that it may not be optimal to stay here with a baby (which we did) as the hotel has many lights, loud-ish music and smells of strong perfume - things that do not bother the average person but makes it a bit stressful with a baby. Nevertheless, definitely a recommendation! It is also a 20 mins walk away from the city Center, that’s something one should be aware of as well.
The Esplanade Hotel scores big on location — it's perfectly situated and hard to beat for exploring the area on foot. The beds were genuinely comfortable and made for a restful night's sleep.
That said, the rest of the interior is showing its age. The furniture and furnishings are visibly worn and could use replacing. It doesn't ruin the stay, but it is noticeable and brings the overall experience down a notch.
Overall a solid choice if location and sleep quality are your priorities — just be aware that the room itself has seen better days.
Five-star review (Canopy by Hilton Zagreb City Centre)
My top choice for accommodation in Zagreb! This Canopy by Hilton boasts an excellent location, stylish design, and attentive service, making it perfect for both leisure and business trips. Highly recommend!
✨ Super convenient location
Right in the heart of Zagreb, with shops, restaurants, and tram stops just outside. Within walking distance to the Cathedral, National Theatre, and the Upper Town historical district. The hotel also offers complimentary bicycles, making it super easy to explore the old town.
🛏️ Exquisite and comfortable rooms
The guest rooms are modern, minimalist, and tastefully decorated, incorporating local Croatian textiles and design elements. The bedding is soft and comfortable, and the floor-to-ceiling windows provide excellent natural light. The smart amenities are user-friendly (free high-speed Wi-Fi, smart TV, premium toiletries), with attention to every detail.
🙂 Warm and thoughtful service
The 24-hour front desk staff are professional and friendly. Upon check-in, they provide a local welcome gift and introduce nearby attractions. The concierge is enthusiastic and helpful with itinerary planning and restaurant reservations – truly warm service.
🍽️ Breakfast and dining
The breakfast is fresh, abundant, and high-quality, offering both local specialties and international options. The restaurant has an elegant ambiance, featuring fresh local ingredients and authentic flavors.
In summary: A prime location, exquisite design, thoughtful service, and a premium experience. This is undoubtedly the best choice for high-quality accommodation in Zagreb. I'll definitely stay here again on my next visit!
This is a design hotel with an artistic atmosphere throughout. The hotel staff were very welcoming, enthusiastically introducing the hotel and thoughtfully providing recommendations for nearby restaurants.
The hotel is very close to the city center, accessible by light rail, and a 5-minute taxi ride to the bus station. There are many good restaurants within walking distance, and a DM shop is across the street. Zagreb is a small city, making walking very convenient.
Looking forward to returning here again! 🥰
The location is near a freight train hub, but it didn't bother us. The room was spacious and quite clean. The hotel owners cut corners on the decor: the walls in the hallway and parts of the room, as well as the ceilings, are bare concrete, not even plastered. Now they call it an 'original style' (chuckles). It's inconvenient that the sink is in the room, not in the bathroom. The room has bathrobes and slippers, but no disposable toothbrushes. There's a small electric kettle and a capsule coffee machine, but not even a single bottle of drinking water... Unexpected for a hotel that isn't exactly cheap. When booking, it wasn't mentioned anywhere that the hotel's underground parking costs 12 euros per night, which was also a surprise. Breakfasts are quite substantial, but there wasn't even simple oatmeal... The available food isn't very suitable for someone with gastritis...
The hotel is right next to Central Station, making travel very convenient. Our room had a balcony facing Mount Vesuvius, and all amenities, including slippers and shampoo, were provided. It was perfect for our family of three and I highly recommend it.
The location is excellent, go out and turn left 500 meters to the central square.
The service is excellent, and the lobby bar is great.
The disadvantage is that the room is small.
A century-old historical building, originally a bank, was changed to a hotel last year. The rooms have minimal decoration.
The young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.
Very close to the airport, ten euros is enough, no need to make an appointment in advance, Uber can call the car at any time. It is a bit far from the city. Breakfast is OK, there are grilled sausage food that Chinese people can eat.
Very Good
111 reviews
8.9/10
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PLN 337
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9,1/10
Great
GGuest UserFantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.
GGuest UserWe had a lovely stay at the hotel! The pool and the gym are both great, the breakfast had a vast selection and was delicious but the best part of this hotel was the excellence service of all staff. Not a single staff member was not exceptional. It is worthy to point out that it may not be optimal to stay here with a baby (which we did) as the hotel has many lights, loud-ish music and smells of strong perfume - things that do not bother the average person but makes it a bit stressful with a baby. Nevertheless, definitely a recommendation! It is also a 20 mins walk away from the city Center, that’s something one should be aware of as well.
GGuest UserThe Esplanade Hotel scores big on location — it's perfectly situated and hard to beat for exploring the area on foot. The beds were genuinely comfortable and made for a restful night's sleep.
That said, the rest of the interior is showing its age. The furniture and furnishings are visibly worn and could use replacing. It doesn't ruin the stay, but it is noticeable and brings the overall experience down a notch.
Overall a solid choice if location and sleep quality are your priorities — just be aware that the room itself has seen better days.
WwilliamoLocation: The hotel is right in the heart of Zagreb, within walking distance to several museums, other hotels, and pedestrian streets. The hotel itself is also very well-equipped with several restaurants, and the rooms are very comfortable. During winter, the heating system is effective and not particularly noisy.
WWayne GardenI have stayed twice now and a little disappointed that the last visit I was in the older area of the hotel. Room was smaller and could go with an update. Was in a great location.
NNina ThailandThe young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.
NNathalieCiCiThis is a design hotel with an artistic atmosphere throughout. The hotel staff were very welcoming, enthusiastically introducing the hotel and thoughtfully providing recommendations for nearby restaurants.
The hotel is very close to the city center, accessible by light rail, and a 5-minute taxi ride to the bus station. There are many good restaurants within walking distance, and a DM shop is across the street. Zagreb is a small city, making walking very convenient.
Looking forward to returning here again! 🥰
CchencheningThe hotel is right next to Central Station, making travel very convenient. Our room had a balcony facing Mount Vesuvius, and all amenities, including slippers and shampoo, were provided. It was perfect for our family of three and I highly recommend it.
AAlexis OlaguirThe hotel features a clean, tranquil pool, a well-equipped fitness center, and a delectable breakfast. The room was very spacious, and the bed was comfortable.
EEvangelia Katakostaspotlessly clean room and quite large. The hotel is close to the city's attractions and we went walking because our motto is ”walking a city you feel its rhythm”. The staff are excellent professionals! The hotel really relaxed us as it was a stop on our trip. The only ”complaint” was the towels in the bathroom which were not soft and fluffy to please you in the bath. It doesn't matter!! it's their design that way!!!!!
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