Facilities: Facilities can also be not very old
Hygiene: Hygiene generally needs to be improved
Environment: The environment facing the street is not very good
Service: The service is generally good and the breakfast is rich.
Hotel overall evaluation can also
Friendly staff, our room was upgraded. Thank you! The location is fantastic, with a rooftop pool and bar. The pool is heated, and we were able to use it even in April. The wellness area is included, as are the parking spaces. A few minor points: there is no coffee machine or kettle in the room; the rooms are very noisy.
We will definitely be back! Thank you for the great stay!
It's definitely not comparable to the ones in China. It's just the standard of a domestic express hotel. The surrounding is relatively quiet. I took the wrong bus yesterday and had to stay in Vercelli. The place is not big. I walked from the station to the hotel. Breakfast is included and it's ok. There are cakes, bread, biscuits, milk, juice and yogurt. There are just a few vegetables, only lettuce and tomatoes. Overall it's ok. If you want to go to Vercelli, this is the only one
It was a great experience. Taxis were available when they left. The barman was very nice. The host secretary were very nice and they spoke very well French. To recommend. 
Staff were wonderful and so helpful! Room was lovely and comfortable, they need new photos as it is not as dated as the images. The public transport was easy to use and recommend the 48 hour pass but it did take about 45 minutes to get to most places in Turin. Would stay again!!
This hotel is less than 5minutes away from Turin airport and 30minutes away from Turin train station. The location is very convenient for travelers who need to layover in Turin. The room we stayed is clean and quiet.The hotel offers a hearty breakfast. I will recommend this hotel to family and friends.
A good business hotel, the room is clean, the breakfast is good, but for us, the location a bit far from the landmarks and our destination.
We went for Juventus Match, and it was a bit far from the Allianz Stadium. You might need to check the location from your destination in Turin. But overall a good hotel.
The hotel is very cost-effective, close to the old city, comfortable and clean. The details are in place, the service is good, the continental breakfast is rich, the pistachios horn is particularly delicious, the coffee is too fragrant! The underground parking lot is convenient and safe, and I also saw a five-star red flag. It coincided with the birthday, the hotel also presented sparkling wine and nut platters. There is no kettle, you can bring your own.
Booked for a concert, perfect for the distance from the arena, reachable on foot in a short time (15/20 min), convenient means of transport to reach it from the station.
Nice, clean and well-kept room. Reception 24/24
Very Good
53 reviews
8.7/10
Price from
SGD 72
per night
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8,8/10
Very Good
GGuest UserHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
GGuest UserGreat location. The metro and bus stop are within walking distance. There's a huge shopping center nearby where you can grab something to eat or buy essentials.
Friendly staff. Free parking.
Excellent breakfast, lots of fresh fruit, pastries, cold cuts (meat and cheese), yogurts, and a hot breakfast. Drinks included Prosecco.
TTravel addict ✈️Amazing stay in a great student campus. You have a study area, a gym, a nice clean room with high ceilings and a kitchen, communal living room spaces and even a tennis court! Definitely more than you need from a couple nights in the city. The area is very close to the Center, and the transport links are great. Buses get you to the city centre in 15 minutes while walking will take you more like 25-30 min. Also they have a large supermarket in the same building, which is super convenient as they have plenty of choice. But beware — there’s a homeless guy nestling right by the supermarket (that street can get some dodgy action at night). As per the accommodation, the biggest community there is composed of students - all very welcoming and friendly. Receptionists and staff are also very helpful. Feels like a hotel. Recommend 👍🏻
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
跳跳舞的大笨象Really good. Big and clean. Everything equipment is new. There’s a big balcony outside the room. You can have a sun bath. The receptionists are very professional and helpful.
SSalvaT.My stay at Tenuta Moncarlino was terrific; everything was perfect from the moment I arrived.
This place is nestled in the small hills of Monferrato and I had the chance to walk in the big park of the site by enjoying the uncontaminated nature of the place.
Paolo, the host, was available to satisfy my every need by recommending excellent restaurants and local attractions to visit. I found the Bollente of Acqui Terme wonderful where very hot water flows from the fountain located in the center of the central square of the city.
What more can I say: the superb breakfast, cleanliness, kindness and relaxation. I highly recommend Tenuta Moncarlino.
GGuest UserBooked for a concert, perfect for the distance from the arena, reachable on foot in a short time (15/20 min), convenient means of transport to reach it from the station.
Nice, clean and well-kept room. Reception 24/24
GGuest UserVery nice staff, clean, nothing to complain about, and a great location.
Unfortunately, all this is spoiled by the lack of soundproofing, both between rooms and outside noise. A tram passes nearby, making you feel like you're on the sidewalk. I was in room 234; the parquet floor is extremely noisy, so be careful.
Despite the €25 a night garage, take it as a guide, or you might get a nice surprise when you wake up, like me, with a broken window. Nothing was stolen; I think it was just a fan of French license plates.
Personally, I won't be going back.
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