CClaire BoyleRoom was large and had all you would want.
Took a deposit for mini bar but mini bar wasn’t actually filled, which was odd- but deposit was returned.
Great breakfast, lovely outdoor pool area and decent sized gym
IIuliia_KThe hotel is decent, but primarily caters to guests from China. That said, the staff also understand Russian and English.
The main sights are a bit far from the hotel, but taxis are cheap and quick.
The room was clean and had everything we needed. The staff were friendly and ready to help.
P.S. The promised fruit basket (as a benefit from Trip) is not provided.
GGuest UserThe worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated.
At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest?
This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures.
What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again.
As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes
And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them.
Be careful, what happened to me might be happen to you as well.
GGuest UserThe breakfast was varied and well-chosen. As a traveler, I felt comfortable and safe. The reception was always staffed and friendly. It was a bit noisy in the hotel room due to outside fans, but I was able to change rooms. There's a supermarket and several cafes across the street. I'm very satisfied!
Llyinf_ngThe Novotel Bishkek City Center is easily one of the top international chain hotels in the area. Its location is absolutely superb – you can walk to the city center's shopping district and parks, and there are plenty of currency exchange spots right on the street, making it incredibly convenient for getting around and shopping. The entire building is brand new and modern. The rooms are spacious, spotlessly clean, and have no strange odors. All the bathroom and office facilities are comprehensive, and the WiFi is stable and fast. The staff are fluent in English, and their service is warm and efficient. The hotel also boasts an indoor pool, gym, and spa, perfect for both business and leisure. The breakfast buffet offers a wide variety, covering Western, Chinese, and local dishes. Downstairs, the restaurant serves a full menu of Western and Central Asian cuisine. This is definitely my top choice for business or leisure trips to Bishkek, and I'll be staying here again.
ММари15202Good hotel. Clean room. The mattresses have been replaced by soft on demand . The room is cool but the heater is worth it. Excellent breakfasts . Big pool , sauna and hamm are excellent. I liked the massage quality
PPaopaodewoStayed a few times, the price is not bad, breakfast is OK, mainly from the office is more convenient, sometimes the price is more high, every day is different,,,,
NNurke88I stayed at the Orion Hotel Bishkek; overall, it's a very decent hotel, close to a true five-star standard.
I liked the location in the city center, the comfortable and clean rooms, and the comfortable bed. The staff is polite and helpful. The breakfasts are good, with plenty of choice and everything fresh. The spa and pool are a nice bonus, especially after a long day of work.
Among the minor downsides, in some places it feels a bit old and could use some updating. But overall, the experience was positive. I'd give it a 4.5 out of 5. I'd come back again.
MMarianna AfanasevaThe guy at the reception seemed unfriendly. We arrived an hour before check-in, he offered early check-in for $6 per hour. I don't know, maybe this is the hotel's trick to make money every hour. But it immediately put us off. If the room is free, why not check in your clients an hour earlier?
Overall, the room is large, everything works properly. We were there for one night and it was enough for us.
GGuest UserBest hotel in Bishkek. If you’d wish to have a nice and quiet weekend, definitely choose Hyatt! We enjoyed spa, great service room and the vibe of the hotel. Also, I would like to highlight receptionist Dastan and Ruslan for making our stay easier and more comfortable. If we needed anything, they were delighted to help in any situation! 100% recommendation!!!
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