Posted on Sep 7, 2025|Deluxe Room
Anonymous User
A nice hotel with beautiful views, especially since we checked in right at sunset – it was stunning! The cleanliness was good. The only downside is its location on a hill, so getting there from the city can involve some traffic.
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Price per night from:€51
Posted on Aug 7, 2024
Guest User
The owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!
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Price per night from:€14
Posted on Mar 17, 2026|Triple Room
aiwasukiThe hotel room was incredibly spacious, and it even had a heater, which we didn't end up needing, but the staff kindly explained how to use it. Dinner was a buffet with a great variety of food, and it all tasted delicious. The hotel also boasts an indoor swimming pool and a gym. Its central location in Nuwara Eliya is a definite plus.
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Price per night from:€64
Posted on Jun 13, 2026
DunnoGoWhere.SGThank you for the upgrade to the room with a balcony, and I absolutely love the huge bathroom. Thank you for the friendly service staff who answered my every query.
Waking up to the quiet of Kandy Lake before the rest of the city wakes was a really peaceful feeling and I really enjoyed just standing on tje balcony soaking in the sights.
Loving the wide breakfast spread too, ranging from local fare to continental selection. I was spoilt for choice and my tummy really loved the chicken curry & daal. Thank you.
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Price per night from:€46
Posted on Feb 23, 2026|Luxury King Room
Charlesxxxxx
Bawa's design speaks for itself.
However, the service during peak season was an absolute disaster.
1. Check-in was very brief with no introduction to the hotel's activities.
2. Vanishing Front Desk: On day 1, my requests for water and cleaning during the day were ignored. At night, I called 10 times with no answer. Eventually, someone picked up after I pressed the emergency button twice. The next day, my request for slippers was also ignored. There were no bathrobes in the room.
3. At 12 PM, I received a call reminding me to check out and offering assistance with luggage transport. After I confirmed, I waited in my room for 15 minutes to no avail and ended up having to drag my own luggage.
For a renowned luxury hotel, the service was truly disastrous.
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Price per night from:€142
Posted on Jun 30, 2025|Deluxe King Room
Guest UserWe loved this hotel to the point we would return to Kandy to stay here again! The staff were all friendly, helpful and professional, the hotel and rooms were all clean and well maintained and the food at both dinner and breakfast was delicous. Overall we loved out stay here and wish we could have stayed longer.
*we also bought some jewelry from the shop in the hotel which was good too.
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Price per night from:€55
Posted on Dec 31, 2024|Deluxe Double Or Twin Room
Guest UserThe hotel is in a good location, close to all the attractions. The room is large and the facilities are relatively new. The service is good, and there is a dedicated person to check in. The hotel's dining is very good, with many choices for breakfast and dinner, and the taste is also good, suitable for Chinese stomachs.
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Price per night from:€118
Posted on Feb 8, 2025
Guest User
The room looked clean and big, but it smelled very bad, and the air conditioner was very powerful! The buffet at our own expense was really great, and the price was not expensive. The food was better than in China!
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Price per night from:€54
Posted on Feb 24, 2026
Aisitawayeshihou
A three- and two-story villa has two bedrooms, and the third will be locked. The room is OK for local consumption. Breakfast in the morning, it is white rice breakfast, not curry, fresh food, OK
The surrounding environment is very good, wake you up in the morning by wild peacocks
The disadvantage is that the hot water in the bath is very short, and the water is cold before one person finishes washing.
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Price per night from:€55
Posted on Dec 19, 2025
Guest User
From someone who has travelled to many countries, this is one of the best hotels that I’ve ever stayed at. Highly recommended for anyone who is fascinated with tea, or even simply someone looking for an oasis to relax in.
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Price per night from:€71