The check-in process was a bit bumpy, but both Trip.com and the hotel were proactive in resolving it. They even offered complimentary drinks and snacks twice. The room was spacious and well-equipped, and the breakfast was varied and delicious.
Hotels in Bouneweg-Nord-Verluerekascht,Luxembourg City
SShiminTnvshi2025.06.25
The location is very good. I went out to play when I arrived at the hotel. I took a shower late at night and found hair in my bathrobe. It was too late and I was too tired to bother. I told the hotel front desk about this the next day. They were very nice and kept apologizing. I asked them to replace it with a new one because I had doubts about the hygiene of the entire hotel because of this hair. The front desk manager and others said they would compensate me for something. I said forget it and went out to play again.
When I returned to the hotel after playing for 5 hours, the room card was invalid! The front desk swiped the card again and went up to the room. I found that it was being cleaned. They were very nice and hoped that we could wait for 20 minutes. We went down to the lobby and waited for 20 minutes before going to the room. I found that the bathrobe with other people's hair was still there. They didn't replace it for me! ! ! I was speechless. I complained to Ctrip, and the result was that everyone from the cleaning staff to the manager came to my house. I kept insisting that it was a bathrobe, but everyone who handled it asked me if it was a towel. I was even more tired to deal with it. They directly told me not to come again and apologized. In addition to being very nice and saying sorry, from the front desk to the back-end, even the bathrobe and towel were not clearly communicated. This hotel should have been my good memories, it was so disappointing!
The room was really spacious, with a lovely small lawn outside the window that looked like a prairie. It was super convenient to take the free shuttle into town to explore. We stayed out until past 10 PM, then took three different buses back. Even though it was summer, I was practically freezing by the time we got back in the middle of the night.
One thing I definitely have to commend the hotel for: I accidentally left my car keys on the sofa by the entrance and only realized they were missing when I got back late. I rushed to the front desk, and even though the shift had changed, they thankfully found them in a drawer. Even more coincidentally, I met the family who found the keys right there at the front desk. Everyone was so kind, and I'm incredibly grateful. Losing them would have absolutely ruined our entire trip!
This hotel is newly built and easy to reach from both the airport and Luxembourg train station. Bus 29 provides direct access and takes about 20 minutes.
The hotel is located outside the city center, but it is modern, new, and very clean. It provides all the basic facilities needed for a comfortable stay.
Overall, it’s a good option for travelers looking for a clean, modern hotel with convenient public transport access.
Stayed one night after landing. The hotel was clean and tidy, and the size was suitable. When I landed in Luxembourg by plane, I could see the building of Hotel NH after leaving the airport. It was very close to the hotel, and I didn't hear the sound of planes taking off and landing. There is no sidewalk near the airport, so I have to go through the motorway.
The hotel, which opened 25 years ago, is very new. Its location right opposite the train station is incredibly convenient. The room design is a cool blend of modern and vintage.
However, the front desk service wasn't very friendly, especially Diego, who seemed prejudiced against Asians. He initially assigned us a terrible room with high windows that felt like a prison cell. It was only after we found flies in the room that he moved us to a larger one overlooking the train station. This shows the hotel clearly had better rooms available, and as a Marriott member staying for three nights, I should have been given a decent room from the start. We accidentally left two hats in the closet of the first room, and it took two days and many conversations to get them back; they seemed completely unconcerned.
On the other hand, another front desk staff member, Augustine, was fantastic. He had a sweet smile throughout and genuinely provided excellent service. He truly deserves a promotion!
The location is very good! I like.
You can visit all the attractions on foot. Highly recommended!
The restaurant cafe de paris downstairs is delicious and there are people performing in the square which is very lively.
The famous shopping street downstairs is super convenient. Next door is pp LV Hermes and the like~
All in all, it's very convenient, otherwise I wouldn't know where to stay and wouldn't have much choice.
The location is great! But the facilities are outdated! The so-called twin room is actually just one bed with something separating the two beds in the middle.
Die Lage ist etwas abseits, der nächste Bus hält etwa 150 m vom Hotel entfernt.
Die Zimmer wirken etwas veraltet, und trotz des ”Bitte nicht stören”-Schildes an der Tür klopfen die Reinigungskräfte.
Der Duft von chemischen Reinigern ist sehr präsent, und die Betten sind extrem weich, was Geschmackssache ist.
Abgesehen davon waren die Zimmer sauber und wurden täglich gereinigt.
Die Wellness-Einrichtungen wie Sauna, Schwimmbad und Fitnessraum sind im Vergleich zur Gästezahl recht klein.
Das Essen entsprach meiner Meinung nach nicht dem Niveau eines Vier-Sterne-Hotels, ich habe schon bessere Erfahrungen gemacht.
Die Mitarbeiter waren jedoch fast alle ausgesprochen freundlich.
Insgesamt würde ich dieses Hotel nicht erneut buchen, da mir das Bett zu weich war und das Hotel etwas in die Jahre gekommen ist
Very nice hotel, they stole my daughter’s heart by gifting her a small teddy bear and some things to colour.
They stole my heart by installing water taps in the hallway that has sparkling water, ice cold water or just still water.
However, since breakfast is overpriced, we went to a bakery 150m from the hotel. And that’s how my husband’s heart got stolen.
So yeah, we lived happily ever after.
Amazing
73 reviews
9.4/10
Price from
₹ 22,615
per night
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8,6/10
Very Good
GGuest UserThe check-in process was a bit bumpy, but both Trip.com and the hotel were proactive in resolving it. They even offered complimentary drinks and snacks twice. The room was spacious and well-equipped, and the breakfast was varied and delicious.
CChanThe reception only open during the day, I think from 8:00 to 18:00, which can be inconvenience. But you can write to them and their response is quick.
Hotel near Bouneweg-Nord-Verluerekascht, Luxembourg City
Price per night from:₹ 25,387
8,8/10
Very Good
DD9749****The room was really spacious, with a lovely small lawn outside the window that looked like a prairie. It was super convenient to take the free shuttle into town to explore. We stayed out until past 10 PM, then took three different buses back. Even though it was summer, I was practically freezing by the time we got back in the middle of the night.
One thing I definitely have to commend the hotel for: I accidentally left my car keys on the sofa by the entrance and only realized they were missing when I got back late. I rushed to the front desk, and even though the shift had changed, they thankfully found them in a drawer. Even more coincidentally, I met the family who found the keys right there at the front desk. Everyone was so kind, and I'm incredibly grateful. Losing them would have absolutely ruined our entire trip!
SShiminTnvshiThe location is very good. I went out to play when I arrived at the hotel. I took a shower late at night and found hair in my bathrobe. It was too late and I was too tired to bother. I told the hotel front desk about this the next day. They were very nice and kept apologizing. I asked them to replace it with a new one because I had doubts about the hygiene of the entire hotel because of this hair. The front desk manager and others said they would compensate me for something. I said forget it and went out to play again.
When I returned to the hotel after playing for 5 hours, the room card was invalid! The front desk swiped the card again and went up to the room. I found that it was being cleaned. They were very nice and hoped that we could wait for 20 minutes. We went down to the lobby and waited for 20 minutes before going to the room. I found that the bathrobe with other people's hair was still there. They didn't replace it for me! ! ! I was speechless. I complained to Ctrip, and the result was that everyone from the cleaning staff to the manager came to my house. I kept insisting that it was a bathrobe, but everyone who handled it asked me if it was a towel. I was even more tired to deal with it. They directly told me not to come again and apologized. In addition to being very nice and saying sorry, from the front desk to the back-end, even the bathrobe and towel were not clearly communicated. This hotel should have been my good memories, it was so disappointing!
Hotel near Bouneweg-Nord-Verluerekascht, Luxembourg City
Price per night from:₹ 38,795
9,2/10
Great
SSuantouJEWELThere are two Novotel hotels in the same area. I asked for directions and a staff member guided me to the correct one. Parking was very tight, both outdoors and indoors, but the front desk lady said that some spots on P3 and P4 were free to use because the offices upstairs were closed for the weekend. 😂. The room was very comfortable, and I slept really well. It was very convenient to get to the city center as the T1 tram line was right outside.
GGuest UserThe hotel, which opened 25 years ago, is very new. Its location right opposite the train station is incredibly convenient. The room design is a cool blend of modern and vintage.
However, the front desk service wasn't very friendly, especially Diego, who seemed prejudiced against Asians. He initially assigned us a terrible room with high windows that felt like a prison cell. It was only after we found flies in the room that he moved us to a larger one overlooking the train station. This shows the hotel clearly had better rooms available, and as a Marriott member staying for three nights, I should have been given a decent room from the start. We accidentally left two hats in the closet of the first room, and it took two days and many conversations to get them back; they seemed completely unconcerned.
On the other hand, another front desk staff member, Augustine, was fantastic. He had a sweet smile throughout and genuinely provided excellent service. He truly deserves a promotion!
RRandomtraveler_01This hotel is newly built and easy to reach from both the airport and Luxembourg train station. Bus 29 provides direct access and takes about 20 minutes.
The hotel is located outside the city center, but it is modern, new, and very clean. It provides all the basic facilities needed for a comfortable stay.
Overall, it’s a good option for travelers looking for a clean, modern hotel with convenient public transport access.
GGuest UserDie Lage ist etwas abseits, der nächste Bus hält etwa 150 m vom Hotel entfernt.
Die Zimmer wirken etwas veraltet, und trotz des ”Bitte nicht stören”-Schildes an der Tür klopfen die Reinigungskräfte.
Der Duft von chemischen Reinigern ist sehr präsent, und die Betten sind extrem weich, was Geschmackssache ist.
Abgesehen davon waren die Zimmer sauber und wurden täglich gereinigt.
Die Wellness-Einrichtungen wie Sauna, Schwimmbad und Fitnessraum sind im Vergleich zur Gästezahl recht klein.
Das Essen entsprach meiner Meinung nach nicht dem Niveau eines Vier-Sterne-Hotels, ich habe schon bessere Erfahrungen gemacht.
Die Mitarbeiter waren jedoch fast alle ausgesprochen freundlich.
Insgesamt würde ich dieses Hotel nicht erneut buchen, da mir das Bett zu weich war und das Hotel etwas in die Jahre gekommen ist
EEvaxiaowuThe location is very good! I like.
You can visit all the attractions on foot. Highly recommended!
The restaurant cafe de paris downstairs is delicious and there are people performing in the square which is very lively.
The famous shopping street downstairs is super convenient. Next door is pp LV Hermes and the like~
All in all, it's very convenient, otherwise I wouldn't know where to stay and wouldn't have much choice.
GGuest UserThis hotel was a great find. Room was sparklingly clean and comfortable. Equipped with hairdryer, iron, mini bar and plenty of bathroom amenities. Perfectly located opposite the main train station, just a 20 min walk into centre or a 5 min tram ride. Staff were friendly and helpful. The Asian restaurant attached to the hotel was very good and reasonably priced. I would certainly stay here again.
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