Hotels With Gym in Melaka State, Malaysia

Great service and comfortable rooms, but with a few hiccups. The staff at reception were lovely. However, staying on the 32nd floor meant long waits for the lift during busy times. Also, the bathroom glass is quite see-through—not ideal if you're sharing the room with a friend. Overall, it was a good experience, but keep these points in mind.

I booked 2 rooms signature king. It was then upgraded to 2 bedroom suites. This is like apartment style room.. Master bedroom has en suite bathroom with bath tub. The second bathroom is outside, next to 2nd bedroom. Both bedroom relatively small. Living hall equiped with TV, sofa and has dining table as well. There is small kitchen with mini stove and kitchenette. Unfortunately we was assigned a room with faulty aircond in the living hall, however the team work very efficiency to organised maintenance team to fixed it and when it was failed, we was assigned to a new room immediately. The breakfast spread is good. My daughter loves the kids playgrounds and kids club.

Overall, the stay was quite pleasant. The room was comfortable and cozy, and it was nice to have YouTube available on the TV. However, there are a few areas that could be improved. The remote control had no battery, which made it inconvenient to use. The sink was clogged and drained very slowly. Also, there was some trash left inside the fridge, so cleanliness could be improved a little more.

The hotel's location is great, within walking distance of Malacca's old town. When I checked in, the Malaysian lady at the front desk collected a 50 RM cash deposit from me (which another front desk staff member refunded when I checked out the next day). Additionally, she charged an extra 28 RM for some unknown fee (Ctrip showed an 8 RM world heritage fee was due). I stayed for two nights, and Ctrip deducted 475.47 RMB upon checkout. Room 512 faces west, offering an open view of St. Paul's Hill. The room didn't have a safe or slippers, but it did have a refrigerator, toothbrush, hairdryer, wardrobe, and hangers. The air conditioning was central and could be set to a very low temperature. Upon entering, I accidentally pressed the 'make up room' button next to the door. Later, after I had gone to bed, a staff member rang the doorbell to clean. They were very responsible; I had to get dressed and explain in person that I didn't need the service before they left.

Beautiful place, very convenient for getting around. The room was tidy and lovely, seriously a 1000/10. Even though I came at a bad time, this place really saved my Melaka trip! 😭🤗🙃

Clean and hygienic, with excellent service. They even have a Chinese-speaking front desk, which was a huge help for someone like me with limited English. It's super convenient for getting around; both the bus and subway are just a few minutes away. Plus, all the amenities are really handy.

This place probably used to be great, but it's really showing its age and needs some serious maintenance. **Location:** Very convenient. **Amenities:** Didn't have time to use them. **Cleanliness:** Needs improvement. **Service:** I have to say, the human customer service was excellent. I really appreciate not getting those robotic, AI-like responses where you wait forever for a reply. The deposit was refunded quickly, so the service was good in that regard.

Another unpleasant experience during recent stay. Kinda upset that the hotel didn’t even bother to read my special request that I have indicated in my booking a week before the check in. Regularly staying here for my business trip, and this is not the first time they disappointed me. Reached hotel at 5pm after long business meeting, and been told my room is facing the pool side and at lower floor. I have clearly indicated higher floor and river view which I have been staying in the same floor / same room during each of my stay. But they’re totally not aware I have indicated such request for my booking and ended up I waited for almost 40min++ for them to get another river view room ready for me. Before they do so, they actually asked me to wait until 8pm if I want a river view room which I’m totally speechless. I’ve booked for premier room not standard room, and kinda shocked when I heard that remarks from the receptionist Location is definitely very strategic. I hope the next trip I won’t get disappointed again.

Spacious room with partial sea view. Staff very friendly, particularly want to commend front door staff, always help with opening door and luggage. Bedding is comfortable, and bathroom is spacious. A few things need to be mindful of: 1. There is a step when entering the room 2. Shower area is not enclosed and shower head holder can’t be adjusted, so water may splash around 3. The corridor door is half opened, need to be careful as may bump onto people when turning Otherwise, a pleasant stay, quite like our room. :)

Two of the main issues faced with the hotel was that 1. the room type did not match photos online 2. housekeeping wasn't prompt. I had booked a balcony room as photos on the booking site showed balconies with street views. However, the ”balcony” of my assigned room was an outdoor area surrounded by walls, akin to a walled-in service yard. To label these rooms as balcony rooms gives guests the wrong expectations - these should be a separate category of rooms with ”restricted view” outdoor areas, and lower rate than actual balcony rooms with views. On my second day, I spent the morning out sightseeing and returned to my room in the afternoon to take a break, only to find my room still unmade. I had to call reception to check that the hotel did indeed provide daily housekeeping and to request for my room to be made. At night, I found that my used bath towel had been removed but no new bath towel was given as a replacement. When I checked out, the receptionist did not remember to give back the cash deposit (a 100rm was taken at check-in). I had already walked away, and then returned to ask for the deposit back. These cumulative lapses affected the experience - which was a pity as the hotel itself was a very nice Peranakan-style building with artistic touches in the public areas. There were some nice gestures such as coins to exchange for welcome drinks, towels folded into animal shapes, and durian rice cakes left in the room. But I would much rather have basic expectations met first, like a room that matched, and consistent housekeeping.