I had a great experience at Scenic Hotel. During check-in, the male staff member was extremely friendly and helpful. He gave me lots of useful information about the area, including the best places to eat, where to park, and tips for seeing the penguins. His local knowledge really helped make our trip easier and more enjoyable.
The next morning, after coming back late from travelling, I asked the reception if I could check out 15–20 minutes later. The staff member on morning reception was very cool, understanding, and friendly. She happily allowed the late checkout with no issues at all.
Overall, both staff members provided excellent service, and I really appreciated their kindness and helpful attitude. Highly recommend this hotel for both comfort and outstanding customer service!
It's alright, about a 10-minute drive from where you can see the penguins. The only downside is that the kitchen utensils are a bit sparse – not even a single knife, just one pair of scissors. I'd suggest the hotel at least provides a knife set. Also, there were only two hangers, which wasn't enough. The bed was quite comfortable. The water pressure was very low, so I didn't even bother showering that day.
Overall, the hotel was pretty good, and the view from the cabin window was a major highlight! We checked in around 8 or 9 PM, so we didn't see the lake view initially, but opening the window the next morning to see the sunrise was absolutely stunning.
I felt that some of the facilities were a bit old, especially the bathroom and kitchen. Parking is available, but it's first-come, first-served, and can be a bit tight.
The location is close to the airport but a bit far from the city center. The hygiene is good, and the front desk service is excellent. However, there are very few parking spaces, and you can only park in the green-marked areas. The elevator at the entrance to the parking lot was out of order, which made it difficult to carry luggage to the front desk.
Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style.
Hygiene: The hygiene of New Zealand hotels is good.
Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation.
Service: Not bad!
Thus hotels most appealing benefit is its location. It’s a short walk to the octagon, historical railway station and the excellent (and free admission) Pioneer Museum. It’s a short is also only a couple of streets from George Street which has lots of shopping and restaurants. A block away is a large supermarket for groceries. The room size is adequate with a fridge and kettle. The carpet could use a good cleaning. The main issue was with the shower. It has no enclosure and although the floor is sloped towards the drain we had to put towels around the floor to stop water from running everywhere. The towels and bath mat naturally got soaked. For the price and location I would recommend this hotel if you are. It looking for anything upscale.
Chinese service, attentive and enthusiastic service, the car encountered some problems, the owner has been helping to communicate on the phone, thank you very much! The room is clean and hygienic. It has its own yard and parking is convenient. The car is parked at the door of the room. The motel is right on the main road, making it easy to get in and out. This is a very nice motel, highly recommended!
1st pic was the scene from our balcony. the best accommodation in our nz trip. the room is spacious , every equipment are there . bought the local milk at new world.
Wonderful. Had the 2 bedroom apartment for sons graduation. Was spacious and all amenities provided including iron, hair dryer and microwave, fridge.
Was comfortable and warm. Great location and accessible parking.
Very Good
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8.3/10
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NNigulasizhaosiayoLocated on the outskirts of Queenstown, it's about a 15-minute drive to the town center. There's a McDonald's nearby. The front desk has Chinese-speaking staff who are all very friendly. The room was spacious and the sanitary facilities were great.
Ffatt1234The room was clean, tidy, and spacious, and the surroundings were quiet. It's conveniently located near the airport, and the staff were very friendly. The room also had an induction hob and basic cooking utensils, which was handy for preparing simple meals. Compared to other hotels, the price was quite reasonable.
GGuest UserThe hotel's location is very central, a 20-minute walk to the lake, or a 5-minute drive. The service attitude was good. We didn't try the restaurant. The balcony offered lake views, but the building and rooms overall felt a bit dated. The parking lot was a significant issue, and I'm not sure if other Queenstown hotels have similar problems: 1) There were no clear signs for entering the parking lot (we encountered road construction, and the entrance was marked as closed, but it was indeed the way in). The parking entrance involved an uphill slope before driving down to a lower level. The exit also wasn't clearly marked, making it easy to confuse the entrance and exit, thinking the entrance was also the way out. 2) The parking lot was narrow with many pillars and quite dark. 3) The ceiling of the parking lot was low; opening the trunk would hit the ceiling, and opening it too quickly could easily cause scratches (as the parking notice states, 'enter at your own risk,' so it seems many cars have been scratched in this lot).
GGrey mouserGorgeous aesthetic throughout this lovely hotel! Gorgeous views of the Shotover River, pool, sauna and steam room all make this a luxurious stay.
XXikajintiandiudongxilemaTraveled to New Zealand with my parents during the Chinese New Year, so hotel prices were definitely on the higher side. However, the location was absolutely perfect! Once we parked the car at the hotel, everything was within walking distance. We were right on the lively lakeside. If you're driving, remember to email or call ahead to reserve a parking spot!
FFreya .I'll say it again, the hotel is beautiful. However, Trip.com's arrangements weren't great; they didn't clearly explain the room change or the facilities, which put us in a bit of a bind. Luckily, the after-sales service representative was quite helpful in addressing the issue.
GGuest UserLovely stay. Close to town. The room is a bit small but is comfortable. It is expensive, but everywhere is in Queenstown. This was the best location in New Zealand so I recommend staying at least 4 nights.
The Queenstown hill is a beautiful hike near the hotel. Finz was my favourite restaurant for fish and Bespoke Kitchen is the best breakfast/ lunch brunch we found.
EEdison MMercure Queenstown truly elevates the vacation experience! My friend and I stayed in a lake view room with two large beds, and the entire experience was fantastic – definitely five stars!
🌄 Stunning Views: The lake view room offers an absolutely divine panorama! You can take in the breathtaking beauty of Lake Wakatipu and the Southern Alps right from your bed. The lake and mountain scenery, both morning and evening, is so beautiful it leaves you speechless; waking up to it every day was incredibly rejuvenating.
🏊♀️ Excellent Facilities: The hotel features its own pool and lounge area. After a day of activities, a dip and some sunbathing really enhanced the holiday vibe. The room was spacious, the bedding soft and comfortable, and it was spotlessly clean. The facilities were complete and modern, perfectly meeting our travel needs.
💁♀️ Attentive Service: The front desk staff were warm and professional. Upon check-in, they proactively introduced the hotel facilities and provided local tips for sightseeing. Any requests were promptly handled, showing great attention to detail that made us feel very welcome.
📍 Convenient Location: The hotel’s location is superb. It’s easy to park if you're driving, and you can also walk to Queenstown center with ease, making dining, shopping, and visiting attractions incredibly convenient.
Our Queenstown trip with my friend was made even more perfect by this hotel. We will definitely choose it again next time we visit, and I highly recommend it to every traveler coming to Queenstown!
ZZhang(xinyan)We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport.
The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too!
We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!
GGuest UserNice sized rooms , no air-conditioning but there was a fan supplied and windows could be easily open. Super friendly staff all very welcoming. and plenty of hot and cold options for the buffet breakfast
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