II like coffeeVery satisfied, I had a good rest last night! In the morning, I walked out of the balcony and saw the blue sky and sea. I could almost see the American coast on the other side of the sea, and the first rainbow of 2024. I am full of hope and confidence in the future.!
AAna Telo MexiaIt was an amazing overall experience. Not enough time to experience everything, like restaurant Raiva, the Spa, exploring the surrounding trails and explore the river by boat.
The rooms are incredible, as the breakfast. The architecture and the landscape surroundings are breathtaking.
The staff was very friendly and nice.
Regarding the breakfast, I was a little disappointed that in our last day, the croissants had ran out and the few last were a little dry compared with the ones we ate in the previous day.
Also the outdoor swimming pools were amazing, although the hotel doesn't have enough sun loungers when it's full.
Unfortunately we take a boat ride, as the the rates are scandalous overpriced.
In the end we enjoyed a lot the experience and would love to come back.
BBelmarAll perfect, cleaning, facilities and, above all, the staff of the hotel, a 10 for them. For putting a but, the variety of buffet, could be wider. The bed was very comfortable and, the large and clean room. Thanks for everything.
GGuest User+Pos:
Friendly and patient staff.
Free temporary luggage storage.
Decent room size.
50/50:
Facilities and room bed in general seems clean, BUT the toilet often has a slight sewage smell. Not sure which part exactly it came from, annoying when you want to take a good bath or a nice sht.
-Cons:
It named ”hotel and spa”, offering a good variety of facilities BUT note that most of them charge separately (not included in room fee).
SSaabFanaticThe hotel was able to accommodate a slightly early check in. The room itself was clean but the carpet stained.
Outdoor pool was under renovations and made use of the indoor pool and hot tub (make sure to reserve a time slot upon check in).
There is free parking on the street or in an underground garage that has a very steep ramp.
Breakfast was decent and had eggs, mushrooms, sausage, yogurt, and pastries. The coffee could have been better.
GGuest UserGood service but lacks several things to be a true 5*
Gym is awful even for a 4* hotel…
Breakfast is good but not great; lacks variety
Locations is great
邓邓The room is okay, the town is relatively small, very close to the town center, walked to find a restaurant, and saw a Chinese-owned friendship mall. Prices are relatively low in Europe, and I feel safe.
GGuest UserThe cleaning ladies are very friendly. Carina, who is at the reception, is very friendly and very helpful, in contrast, I only have to point out the staff who were serving breakfast. I asked if I could have a table next to the window, since the tables that were prepared were all on the opposite side, they said yes, that I could take the dishes and take them to the other table. I did so, and sat down at a large table (I had only noticed these tables next to the window). When I went to get food, the two employees, who were always in the middle of the room, told me to use smaller tables. The room was quite empty, and from the number of tables prepared it was obvious that few customers were waiting, who would not use all the tables, as happened. The attitude of these two employees did not sit well with me. They could have taken the trouble to at least indicate the tables they wanted the customer to sit at (at the time I didn't notice the tables because they were on the side). They waited for the customer to change, and, in a law of least effort, they indicated that they had to change tables again. This difference in attitude from the reception to the restaurant makes all the difference in service.
Very clean and heated room with regulation. Very silent.
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