Ppygroundspacious, aesthetic, and perfect for a solo trip, but a few things to note.
The room itself is gorgeous. It has this modern boho/woody vibe with warm tones, sage walls, hints of gold, and lots of natural light from the balcony. Waking up here was honestly such a nice experience. The balcony is a big plus too, although the furniture is quite basic and could be upgraded.
Layout-wise, everything made sense (especially the TV directly facing the bed — finally!). However, the TV connection was quite slow and frustrating, so I ended up just using my phone.
Location is good if you don’t mind walking — around 20–30 minutes into central Lisbon. There are loads of cafés nearby though, which was super convenient. I highly recommend Fauna & Flora (Anjos) for brunch — really cute spot and great food. They take walk-ins :)
Only thing I didn’t love was the PIN entry system. You have to type it multiple times (enter building, going up the lift, enter room) and it’s very visible, which made me a bit uneasy as a solo traveller. It's super easy though !!
The mini fridge was also super minimally stocked, so don’t rely on it. On the plus side, tea/coffee facilities, toiletries, and plenty of towels are provided.
The apartment itself is very quiet and peaceful — I barely heard anyone else, which made it feel like my own private space. Barely saw anyone, felt like I had the place to myself.
Overall: a comfortable and stylish stay with great nearby cafés. A few small improvements would make it perfect, but I would definitely stay again.
GGuest UserThe hotel is a little over a kilometer downhill from the old town. While it's a bit of a distance from the main tourist attractions, both the bus and metro stations aren't too far, and the surrounding area is very quiet. Taxis are also cheap and convenient.
The young front desk staff were all very warm and welcoming; anything we needed was brought up right away.
Every night at 10 PM, the hotel has a 15-minute light show featuring many of Lisbon's sights. I missed it the first night, but I made an effort to watch it the second night, and it was quite interesting.
TTravelTime11Nice hotel with friendly staff particularly the young lady at the spa reception. Nice sauna, jacuzzi and gym for use. Quiet area close enough to the heart of lisbon. Totally recommending this place.
GGuest UserWe had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
GGuest UserThe hotel was nice and clean but the furniture and interiors seemed a bit old. The location was near the airport but a bit far from the city centre. I liked the amenities but they didn't have tissues for hand and face, only toilet paper mother than the noise of occasional airplanes the building and the surroundings were quiet. The only problem we had was that we were not given the code to the apartment building and the reception desk was located inside. Fortunately a guest came and opened it for us before we had to contact the owner.
XXiaolangalexI stayed in an executive room for four days, then switched to this standard king room, which felt like a better fit. The hotel's location is excellent, not far from the school and shopping street, and the surrounding amenities are also great.
AAnonymous UserI recently stayed at thisserviced apartment hotel in Lisbon and had a very pleasant experience. The location was excellent, close to public transportation, restaurants, and many of the city’s main attractions. The apartment itself was clean, modern, and well-equipped, with everything I needed for a comfortable stay, including a small kitchen and a spacious living area.
Check-in and check-out were smooth and efficient. I especially appreciated the quiet atmosphere and the reliable Wi-Fi, which made it easy to relax or get some work done.
Overall, this was a great place to stay, offering both the comfort of a home and the convenience of a hotel. I would definitely consider staying here again the next time I visit Lisbon.
DDill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
GGuest UserThe staying experience in the hotel is fair only.
1. The lift is unstable. When it arrives at the designated floor, it shakes rigorously,. I have great concern on its safety.
2. The breakfast is poor. The hotel requires me to pay for breakfast for every day, even I said I don’t want breakfast. Even worse, the food are always boring and insufficient. For example, I went to the restaurant for breakfast at 9:40am today. most of food including scramble eggs, toast, mushrooms were all gone. Staff noted the situation but did not refill them.
3. The room is small, old and smell not good.
4. The mattress is very thin
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