Hotel was oké for a flight layover. I had an issue with the shuttle service I waited for almost 2.5 hours to be picked up and each time i called they said they were on there way and finally they said oh the driver did not see me. Finally when I see him he had an attitude….. even in the return trip to the airport he had an attitude in the car like someone ate his breakfast…. On check out there was a guy at the reception, he was super friendly and great sorry I don’t remember his name but if he reads this, he know. We spoked about traveling and Mexican food, he made the overall experience worth it and people like these we need more in the hospitality service
I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.
Rest easy when you stay at the Microtel Inn and Suites by Wyndham Rochester Mayo Clinic South hotel near Mayo Civic Center. This smoke-free lodging facility is near Mayo Clinic IBM Rochester Art Center and cultural attractions like the Rochester Civic Theatre History Center of Olmsted County and outdoor activities at Quarry Hill Nature Center. There are several restaurants nearby as well. Noteworthy amenities include a healing saltwater pool hot tub and fitness center while must-have features like complimentary wireless internet access guest laundry ample complimentary parking and free continental breakfast ensure every need is met. Complimentary shuttle service to Mayo Clinic is also available as well as a meeting room and lobby business center. Thoughtfully appointed guestrooms include a microwave mini-fridge and 39-inch flat screen TV and suites with sofa bed sitting area and wet bar are ideal for those seeking extended stay accommodations. Pets are welcome at no charge.
All the staff at this hotel, including the servers at the restaurant, were very helpful and friendly. Steven at the front desk provided excellent customer service.
Very convenient and quiet, convenient transportation, walk to the main Mayo building 10-15 minutes. You can walk through skyway. The two restaurants that come with them are delicious and the service is good.
Good for the price. A little worn in places, but well equipped. Appreciated the room had a microwave. The staff at the front desk were all very helpful and are probably the best thing about this hotel. I did have a package delivered to the front desk prior to my arrival. Unfortunately, it seemed to have gone missing. Potentially taken by someone or given away in error. Not a huge issue, and I don't expect them to take responsibility, but the young lady who helped me was very apologetic.
Reception not in ground floor lobby, but on second floor. ”Front door” not readily evident. Parking available according to Website, it is in adjacent parking ramp and a separate fee. Room spacious, well appointed with many electrical outlets, TV, telephone, couch, small but adequate closet. Bathroom, nicely lighted, very functional shower, toiletry amenities, good towels and cloths. Window view over parking ramp and city in distance.
Facility was quiet and comfortable. Had a good price. No issues.
Appeared building had recently been acquired by new Owners. Lawn sprinkler was broke and sprayed into the same spot in the ground all night. Elevator door frame appeared to have been painted with the skill of a 5 year old. I hope they continue to fix these minor details.
Except that the hotel facilities are a little old, everything else is perfect, especially the environment, which is next to a park in the city center and across the street from a shopping mall.
The shuttle bus runs from the hotel shuttle bus (gold) at T1 between the hotel and the airport almost every 30 minutes all day long. It is a purple and white van with a name written on it, so it is easy to find. (Don't confuse it with a similar name.)
The hotel is very clean and the reception staff are very friendly.
The bar on the first floor of the hotel is particularly affordable and delicious. I didn't get a meal because I was up early in the morning, but I recommend it if you can take your time.
There is a park right in front of the hotel, and on the Sunday I stayed there, a music festival was taking place, and the atmosphere was bright and fun.
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BBruce BerggrenI booked 2 rooms, 4 nights via trips.com and 1 night via a credit card portal. We normally book direct with the hotel but it the 3rd party sites offered lower costs.
Neither third party booking site disclosed a $3 parking fee at the time of booking. Looking at the hotel website, I also do not see a parking fee disclosure. Mankato is a relatively small town, and the location is not busy enough to justify a parking fee; charging it as a surprise/undisclosed fees (resort, parking, etc) is a dishonest practice you should abandon if you want repeat business.
We were generally happy with the housekeeping, beds and room features. Issues with the TV signal and room keys were resolved by the staff in a timely manner.
I chose Fairfield based on past good experience with Mariott/Residence Inn/Fairfield breakfasts in other cities. We appreciate access to a basic breakfast, and were pleased with the coffee, fruit, and bagels. However the quality of the main course (instant scrambled eggs and so-called ”omelettes”) was disappointing. Yogurts were exclusively fat-free (chalky taste) in a padlocked at 9am sharp. Sausage patties (frozen/warmed) were in short supply and also not appetizing. For the room rate we paid, we hoped for a better breakfast.
RRochelle Johnson-BentGreat location and amenities. The staff were always quick and available to answer any questions or provide items needed. The room was clean and had everything we expected. Towels, bed, room and all-around hotel smelled clean. There’s always someone cleaning around the hotel. They also had plenty of staff to address different needs, which is impressive given so many business struggling to keep staff. My only issue was too much chlorine in the pool made it really hard to breathe (maybe they need better air circulation) and it burned everyone’s eyes.
Also, luckily I read the reviews online so I knew to expect the parking fee. But it wasn’t noted on the booking page or website when I looked. But for the rate/deal we got on the room, the parking fee wasn’t a big deal. We came in pretty late each night and was able to find parking, but it was limited so I see what people meant in the reviews. I would definitely stay here again!! Oh and the breakfast was nice and hot and very clean. Plus, lots of options.
Also Outback is right next door, (walk across the lot) for nearby restaurant option.
GGuest UserAll the staff at this hotel, including the servers at the restaurant, were very helpful and friendly. Steven at the front desk provided excellent customer service.
GGuest UserMy boyfriend and I really enjoyed our stay at the Cambria hotel. He went to conference in downtown St. Paul while I checked out the Twin Cities. Location is excellent. My boyfriend easily took the #54 bus into St. Paul using the bus stop right next to the hotel. I checked out the MN Valley National Wildlife Refuge (a 3 min drive away) and the Mall of America / IKEA (free hotel shuttle which was super easy to use) in addition to other sites that I drove to (hotel offers free parking with plenty of open spaces). The free morning coffee in the lobby was delicious and strong. While breakfast was not free, the hotel room has a microwave and mini-fridge for us to make our own breakfast (oatmeal, bagels, yogurt, etc.) and keep cold soda/beer in our room. I also enjoyed their swimming pool. The water is cool but good for doing laps. Finally, we enjoyed their spacious, clean, and modern rooms. Thank you, Cambria!
GGuest UserReception not in ground floor lobby, but on second floor. ”Front door” not readily evident. Parking available according to Website, it is in adjacent parking ramp and a separate fee. Room spacious, well appointed with many electrical outlets, TV, telephone, couch, small but adequate closet. Bathroom, nicely lighted, very functional shower, toiletry amenities, good towels and cloths. Window view over parking ramp and city in distance.
SSophialezouIt was not even noon when we arrived at the hotel, and the beautiful staff at the front desk let us check in directly, which was a big surprise. The second floor of the hotel is directly connected to the mall. I hadn't been out for a few days and was right next to the mall and the hotel, which was super convenient. The room was clean and tidy, unlike many old American hotels, it was very new. Minnesota Nice really experienced it 😊
MMiss InformationBeautiful old girl, kept elegantly up to date. My King room was tastefully furnished but the older heating system was a bit noisy and I had to crank it to 25°C to combat the -14°C external weather coming in through the window. This overheated the room everywhere except near the desk, where I needed to work for most of the evening. Brisk! Shower was blissfully hot. Towels, robes and toiletries all stylish but does anyone else have trouble getting product out of those tiny Aveda bottles? You need a vise-like grip! Doorman was lovely but front desk only brusquely efficient. A little more warmth on a cold night would have been nice. Hostess at the Grill even colder! This was all made up for the next day with exceptional service, smiles and warmth at The Drake, where the blueberry salmon and eggs on toast shouldn't be that delicious but IT IS! Please try it!
AAlgero Jermaine BrownHotel was oké for a flight layover. I had an issue with the shuttle service I waited for almost 2.5 hours to be picked up and each time i called they said they were on there way and finally they said oh the driver did not see me. Finally when I see him he had an attitude….. even in the return trip to the airport he had an attitude in the car like someone ate his breakfast…. On check out there was a guy at the reception, he was super friendly and great sorry I don’t remember his name but if he reads this, he know. We spoked about traveling and Mexican food, he made the overall experience worth it and people like these we need more in the hospitality service
JJer (JQLP)I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.
HH Stefan BrachaThis is a wonderful long-term stay hotel.
Its greatest advantage over other hotels in the Mayo Clinic area is the friendliness and competence of the staff.
every single one of the staff that I’ve interacted with was superb. Most four-star hotels don’t have this level of service that I’ve experienced at StayBridge
the breakfast buffet is very good. The restaurant is outstanding. The staff at the reception desk is more competent and nicer than any hotel I can think of in Minnesota
It is across the entrance from Mayo St. Mary’s Hospital
Also there are several very good restaurants within two blocks in each direction
I’ve stayed in four other hotels in the three years that I receive care at Mayo Clinic and this one is fairly superior to the others.
Dr. Stefan Bracha MD
A Mayo patient from Honolulu
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