Homestays in Conwy, United Kingdom

We've stayed here several times over the years and always found the hotel well lit outside and warm and welcoming inside. Not now I'm afraid. We arrived on a cold , wet and windy day to find the front door locked. Within minutes I got a call to ask if we were still coming and I pointed out we were parked at the front of the hotel. Very few lights on and when we got to our room it was cold. Apparently the heating doesn't come on until 5 o'clock as ”most guests like to be out during the day”. Not on a day like this in December they don't. And we had a big room. After a visit to a local cafe we returned to find the heating still off. I tried the reception buzzer on three occasions and 'phoned the mobile three times before I got an answer. Heating came on. The smell in the room was reminiscent of football changing rooms in the 1960's - a hint of wintergreen. Room was big, shower room warm and bright and the shower itself efficient. Later we found the TV didn't work , which they changed for us, and we also had a chair with a broken leg. Both caused by the previous occupants apparently. Uncomfortable night as the room never really got warm. Also disturbed by the rattling windows which I fixed by wedging in some cardboard. Breakfast was good and plentiful, but, again , the room wasn't warm. My wife bought an extra fleece to wear in the hotel. The bedroom was only serviced twice during our five days. As it seemed we were the only guests I'd have thought it would be easy to make the beds etc. Somewhat disturbingly there are two signs saying ”It's forbidden to bring in your own food”. Could we phrase that a bit more kindly? What was once a well lit and warm hotel is now dismal. It's not expensive, but there are so many other hotels in this big resort offering very similar prices that they need to make some considerable improvements. I wish them well and hope the improvements happen, but at the moment I can see little to recommend it.

We stayed overnight for business and felt the whole experience was magical, in fact we wish we could have stayed longer. The Escape is as much about the personal service and individual experience as the decor, and it's nothing like travel experiences elsewhere. I've stayed in top five star hotels in Knightsbridge, but this is nothing like them and I'd rather stay here anytime! I'd describe it as being like a luxurious fluffy blanket that envelops you gently throughout your stay. The whole experience is very personal, very special and truly feels like an escape from modern life, although the individual decor is very much a part of that - we stayed in the Coastal room and loved the nautical theme. From the warm welcome from Lowri to our friendly chat with Sam the next morning, we loved every minute of being here. While it was certainly the most comfortable business trip of my working life, the next trip will definitely be for pleasure!

We've stayed here several times over the years and always found the hotel well lit outside and warm and welcoming inside. Not now I'm afraid. We arrived on a cold , wet and windy day to find the front door locked. Within minutes I got a call to ask if we were still coming and I pointed out we were parked at the front of the hotel. Very few lights on and when we got to our room it was cold. Apparently the heating doesn't come on until 5 o'clock as ”most guests like to be out during the day”. Not on a day like this in December they don't. And we had a big room. After a visit to a local cafe we returned to find the heating still off. I tried the reception buzzer on three occasions and 'phoned the mobile three times before I got an answer. Heating came on. The smell in the room was reminiscent of football changing rooms in the 1960's - a hint of wintergreen. Room was big, shower room warm and bright and the shower itself efficient. Later we found the TV didn't work , which they changed for us, and we also had a chair with a broken leg. Both caused by the previous occupants apparently. Uncomfortable night as the room never really got warm. Also disturbed by the rattling windows which I fixed by wedging in some cardboard. Breakfast was good and plentiful, but, again , the room wasn't warm. My wife bought an extra fleece to wear in the hotel. The bedroom was only serviced twice during our five days. As it seemed we were the only guests I'd have thought it would be easy to make the beds etc. Somewhat disturbingly there are two signs saying ”It's forbidden to bring in your own food”. Could we phrase that a bit more kindly? What was once a well lit and warm hotel is now dismal. It's not expensive, but there are so many other hotels in this big resort offering very similar prices that they need to make some considerable improvements. I wish them well and hope the improvements happen, but at the moment I can see little to recommend it.

We stayed overnight for business and felt the whole experience was magical, in fact we wish we could have stayed longer. The Escape is as much about the personal service and individual experience as the decor, and it's nothing like travel experiences elsewhere. I've stayed in top five star hotels in Knightsbridge, but this is nothing like them and I'd rather stay here anytime! I'd describe it as being like a luxurious fluffy blanket that envelops you gently throughout your stay. The whole experience is very personal, very special and truly feels like an escape from modern life, although the individual decor is very much a part of that - we stayed in the Coastal room and loved the nautical theme. From the warm welcome from Lowri to our friendly chat with Sam the next morning, we loved every minute of being here. While it was certainly the most comfortable business trip of my working life, the next trip will definitely be for pleasure!

From when we booked to when we left we had the best customer service from Jo, her mum and her other colleague that was working also, they where amazing nothing was to much, our room was amazing very spacious and absolutely spotless, and lovely touch’s. This B&B was in a great location and very central, to Llandudno and also the west shore. The breakfast was lovely, selection of cereals, fruit, yogurts, ham, cheese, salmon and croissants and of course a full English too, they also asked if we wanted more, the quality was great, we will deffo be back again soon.

on arrival Diane gave us a very warm welcome the place is spotless thought the rooms was very comfortable like wise was the bed, the breakfast minuet is extensive. it includes a vegetarian breackfast the breakfast was beautifully cooked and well presented with as many condiments as you could ever want, Diane is so accommodating nothing is to much trouble for her she tells you ta ask. it is a short walk into the town centre where you will find everything you would ever want, the promenade is about a 15 min walk, we had a great stay and would recommend anyone to stay with them

We've just stayed 2 nights. The hosts Joel and Tracey were lovely.. Nothing is too much. Warm welcome awaited. Room was lovely and clean and had lovely little additions.. Toiletries.. Tissues.. Biscuits.. Tea. And coffee and even ear buds.. :) Breakfasts were scrummy.. Best breaky ever!! 5 min walk to train station and beach.. and good location to get the train to Conwy and llandudno. Church bells from Church opposite are regular, if your a very light sleeper.. But also it was quaint and adds to the charm of the place.... Would definately stay here again...... Thanks Tracey and Joel for a great relaxing and welcoming time at your B&B. Xx