This is one of the best place i ever booked. It was super clean, cozy and comfy. Their staff reply me faster and very accomodative. The view from this place is fascinating too. Thanka for the great hospitality. Will come again next time for sure!
good location, owner is helpful when i left my charger here during my previous stay. will be good if owner can provide facial tissues and inform guest on how to book the facilities as we got chased out without knowing we needed a booking :/
The location is a bit far from the border crossing, but there's a bridge directly connected, so you can just follow the signs. We stayed in R&F Phase 2. Phase 1's plaza area is more lively, while Phase 2 mainly offers basic residential facilities like a swimming pool, playground, billiards room, yoga studio, and gym. The room balcony offers an open sea view. Since it was a holiday evening, we saw fireworks displays all around from a distance, which was quite beautiful. Overall, it's quite convenient. For dining and shopping, it's best to go to Phase 1, which is about an 8-minute walk. For transportation, it's also best to go to Phase 1 to catch a ride; there's a free shuttle bus to the border crossing that seems to run hourly. The customer service was excellent; the Malaysian lady spoke fluent Chinese and even walked us all the way to our room door after noticing we had seniors and children with us. Check-out was also very convenient. It was a great stay, and if we come to visit again, we'd definitely consider staying here.
Hotel near City Center of Johor Bahru,Johor Bahru77.6% of visitors choose this area
GGuest User2025.09.10
Our flight to Johor Bahru was delayed, and we missed the scheduled pick-up service. However, customer service promptly arranged a ride-hailing car to take us to the hotel, which we truly appreciated. Following their clear instructions, collecting our key card and checking in was a breeze. The room was very new and spotless, offering excellent value for money. Highly recommended!
Hotel near City Center of Johor Bahru,Johor Bahru77.6% of visitors choose this area
RRichard2025.10.03
This was our second time staying at the apartment, and we were excited to revisit it again.
While we enjoyed the stay overall, but was disappointed with the up keeping of the apartment.
The apartment smelt of strong nicotine left from previous occupier.
Chocolate wrapper found in one of the bedroom.
Bidets were not working at both master bedroom and common toilet.
Blackout curtain railing was damaged.
Aircon at one of the common room were not cool.
Had to remind host that check in timing is 2pm on trip.com when I was advised to check in 3pm. This was subsequently sorted.
The apartment is located on top of Paradigm Mall. It makes eating and shopping very convenient. JBCity had a service counter at the lobby, which was good. Support through chat was fairly good and responsive.
The place was clean and had 3 rooms - one master bedroom with attached bathroom, a room with queen size bed and another with a single bed. It had a living room with a sitting and dining area and a proper kitchen / service yard area. The place was fully air-conditioned and was equipped with a refrigerator and a washer dryer (but no laundry detergent). The place provided bath towels, body soap & shampoo, dish washing liquid (but no toothbrushes, no hand soap and hand towels). Cutleries were provided but not complete (5 bowls, 5 plates, 4 cups, 2 wine glasses, 4 spoons, 8 forks, 3 tea spoons, 1 chef knife, 1 pairing knife, 1 scope, 1 spatula). There was no wine opener even though there were wine glasses. There was a frying pan (no lid), one small pot (no lid), and a slightly bigger pot with lid.
The stay was pleasant, barring a power blackout, which lasted 30 minutes until the chat support responded with how to reactive the supply and water seepage at the service yard area. We were provided with a designated parking lot with frequent guard patrol, which was good. The apartment comes with Gym, Swimming pool, bbq area which allowed for more activities.
Overall a good place to stay for a family, but some areas of improvement exist.
I like the location as it is near Mid valley Southkey shopping mall. Can walk to the mall within 10 mins. There are eateries nearby. No housekeeping during the stay and no toothbrush/ toothpaste provided. One of the two rooms has musty smell. Not well ventilated. The rest is all good.
Hotel near City Center of Johor Bahru,Johor Bahru77.6% of visitors choose this area
RRasterify2025.10.11
Had some issues with the door lock initially but they were prompt with their responses and recovery so props to them. The bath towel had some musty smell on them but thank goodness there is a washing machine provided to wash them ourselves, so that can be improved. Overall quiet and good location.
The environment and facilities here were so impressive, I almost wanted to buy an apartment at R&F Princess Cove! Getting to Singapore by land was incredibly smooth; it's a direct 10-minute walk from the overhead pedestrian bridge to the Singapore customs hall. The deposit paid online was refunded within three days. In Johor Bahru, most hotels and guesthouses in good locations priced under 200 RMB typically lack windows and have outdated facilities. However, this private rental at R&F Princess Cove didn't cost much more, was very comfortable, boasts an excellent location, and offers convenient shopping.
Very Good
203 reviews
8.9/10
Price from
SGD 55
per night
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9.0/10
Great
RRichardThis was our second time staying at the apartment, and we were excited to revisit it again.
While we enjoyed the stay overall, but was disappointed with the up keeping of the apartment.
The apartment smelt of strong nicotine left from previous occupier.
Chocolate wrapper found in one of the bedroom.
Bidets were not working at both master bedroom and common toilet.
Blackout curtain railing was damaged.
Aircon at one of the common room were not cool.
Had to remind host that check in timing is 2pm on trip.com when I was advised to check in 3pm. This was subsequently sorted.
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:SGD 65
8.8/10
Very Good
GGuest UserPleasant experience, the unit was clean and tastefully furnished. The only downside is that there are no coffee/tea cups, teaspoons and basic stuff like scissors and knives but I believe all the units at R&F are the same. Microwave is more useful than full oven😅
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:SGD 69
8.9/10
Very Good
CChristinaFOverall ok except the person in charge do not prepare parking car card even though, i informed him in advanced through WhatsApp. Luckily the Xin An Mgmt still open office before 8pm. To assist settle the problem arise.
GGuest UserWe reached the hotel at about 11.30pm from Songapore on 8/4. Upon reaching, we asked the security guard about the booking procedure. He does not know anything about it. He showed that there are boxes to collect the keys from near the laundry room. However, there were no instructions or information of password or room number to collect the keys. I tried to call the hotline and the internet phone but neither was successful in my attend. It was already past midnite. We were tored after the 11/2 hour of jam at the Causeway. We decided to search for another room at the agoda.com and found something for us to spend the night at Grand Landmark Hotel. It costed us $62 SGD. We stayed there until noon and decided to go back to the KSL Premier Residence. I checked my email and saw the instruction to the room coming in at 5.53am which is about 5hours from the time we alerted them via the apps. We went back before noon to the KSL Residence and checked in. Place is nice but we felt shortchanged and ill treated with this hiccups. We would like to ask for a refund for the first day and that Trip.com should pay for our sstay at Grand Landmark Hotel on 8-9 April for goodwill. It is not easy to move around with 2 msmall children. I hope your side exercise compassion and understanding for the negative experience we felt. w
We felt shortchanged and I
JJOYTOTHEWORLD❤️We had a fantastic stay at Mosaic South Key! The accommodation was spacious and spotless, making our experience very comfortable. Louis, the guy from management, was incredibly helpful and friendly. We’re already looking forward to returning in January!
GGuest UserPositive feedback:
*Unit 4105 was generally well maintained and clean.
*Was concerned that the unit may have cigarette smoke smell since smoking is allowed, but am thankful we didn’t find any malodour issues with it. *In terms of housekeeping, response from the team was quick - when I requested for additional floor mats and when I mistakenly enquired about provision of bath towels.
*We could get pretty nice views from the unit and the location is convenient to walk to the financial hub, food eateries/restaurants, KK Mart, beach, etc2. Opportunities for improvement:
*Had to follow-up and ask for check in info, which was sent just before 2.00pm on day of check in.
*Check in was delayed until about 4.30pm; was made to wait, follow up and chase, with reason given that property was fully booked the day before and there were too many units to clean!
*Check out time was revised from 12.00pm to 11.00am, but notification was sent through whatsapp at 9.20am on check out day, which I was not aware of until about 11.09am when I check my messages. (Note: But pic agreed when I said we will check out at 12pm since we check in late and they informed us late about the change of timing.)
DDatin Sri Nor HarlinaLocation is very good. Quick respond and clear instruction from the person incharge. Private lift. Big room n clean. So happy to chose this apartment.
GGuest UserAir cond at living room was defective. Unbearable during these few days when weather was so hot. Ended up we had to check out earlier to soak ourselves in air cond malls. Heater at common bathroom was also not functioning properly. Water was still hot even though the dial of instant heater was set to “off”. We had to turn on both shower heads/taps to mix the hot and cold water ourselves. No hand soap was provided even though Covid taught us to be mindful of hygiene
GGuest UserOnce again without fail, a wonderful suite in a great location for holiday stay. Previously we had walk in bathroom but this stay it was smaller bathroom. Nonethess still a great apartment style of room. Would be better if hand soap is provided too. Also the card to place at door handle keeps dropping whenever door is opened or closed. Can look into getting a new material for the card.
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:SGD 68
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