Homestays in Missouri, United States

The Trip Advisor site and a Google search identified this hotel as ”pet friendly” In the list of amenities, on each of those sites ”pets allowed” is listed among them. We went with our very small Emotional Support dog and the desk staff said they could not check us in without the approval of the Manager. She appeared about 2 hours later and said, ”No animals”, not even with a pet deposit. We cited ADA regulations, she said ESA don't qualify~ go somewhere else. The Choice Hotel site says that service animals ARE allowed unless they exceed certain weight limitations~ our dog is maybe 7 pounds. It occurred to me to film this most ungracious ”Manager” to pursue further action but we needed to ”go someplace else” & left. After settling in at a much better Hotel, I looked through other reviews and found that this practice of discriminating against pet owners & the hostile attitude from management is not unusual. As one reviewer wrote, ”I would have been treated better at the local jail”. During the pandemic when travel was at a standstill and hotels were struggling, this particular location accepted funds from the city of Kansas City, Mo to temporarily accommodate homeless individuals. They apparently used that money & whatever they got from the PPP to update the property. Now they consider themselves so clever and entitled that they can blatantly lie in their advertising and break federal laws regarding discrimination. There are other, better, more professionally run places nearby to spend your money.

Check in was less than memorable, but we got our keys and headed up the stairs to our top floor room. The maids were still cleaning, and we had to maneuver around their carts with our suitcases. The last rooms on the upper level have a set of stairs that the maids can't take their cleaning carts, so they left them in front of our room doors. They were pleasant though, so we just went around it while going back and forth to the car. The room was surprisingly large, with a big window, but the floors were filthy, and our feet were black in a matter of minutes. More and more hotels are moving away from carpeting, but I really wish they would damp mop these floors. We had to wash our feet, and then wear our shoes! The beds were very hard and lumpy, and in the morning there was a basket of granola bars instead of breakfast. No welcome gifts here for Choice Elite Members, and not much hospitality either. We were completely ignored in the morning when we came in, so we hollered to the guy that we would leave our keys in the room, and then left. Won't be back to this hotel.

The Trip Advisor site and a Google search identified this hotel as ”pet friendly” In the list of amenities, on each of those sites ”pets allowed” is listed among them. We went with our very small Emotional Support dog and the desk staff said they could not check us in without the approval of the Manager. She appeared about 2 hours later and said, ”No animals”, not even with a pet deposit. We cited ADA regulations, she said ESA don't qualify~ go somewhere else. The Choice Hotel site says that service animals ARE allowed unless they exceed certain weight limitations~ our dog is maybe 7 pounds. It occurred to me to film this most ungracious ”Manager” to pursue further action but we needed to ”go someplace else” & left. After settling in at a much better Hotel, I looked through other reviews and found that this practice of discriminating against pet owners & the hostile attitude from management is not unusual. As one reviewer wrote, ”I would have been treated better at the local jail”. During the pandemic when travel was at a standstill and hotels were struggling, this particular location accepted funds from the city of Kansas City, Mo to temporarily accommodate homeless individuals. They apparently used that money & whatever they got from the PPP to update the property. Now they consider themselves so clever and entitled that they can blatantly lie in their advertising and break federal laws regarding discrimination. There are other, better, more professionally run places nearby to spend your money.

The Trip Advisor site and a Google search identified this hotel as ”pet friendly” In the list of amenities, on each of those sites ”pets allowed” is listed among them. We went with our very small Emotional Support dog and the desk staff said they could not check us in without the approval of the Manager. She appeared about 2 hours later and said, ”No animals”, not even with a pet deposit. We cited ADA regulations, she said ESA don't qualify~ go somewhere else. The Choice Hotel site says that service animals ARE allowed unless they exceed certain weight limitations~ our dog is maybe 7 pounds. It occurred to me to film this most ungracious ”Manager” to pursue further action but we needed to ”go someplace else” & left. After settling in at a much better Hotel, I looked through other reviews and found that this practice of discriminating against pet owners & the hostile attitude from management is not unusual. As one reviewer wrote, ”I would have been treated better at the local jail”. During the pandemic when travel was at a standstill and hotels were struggling, this particular location accepted funds from the city of Kansas City, Mo to temporarily accommodate homeless individuals. They apparently used that money & whatever they got from the PPP to update the property. Now they consider themselves so clever and entitled that they can blatantly lie in their advertising and break federal laws regarding discrimination. There are other, better, more professionally run places nearby to spend your money.