Hostels in West-Flanders, Belgium

One of the worst lodging experiences out of the hundreds of trips I’ve taken. The story begins with me mistakenly booking for august 11-13, 2023 instead of the intended dates of august 12-14, 2023. So, I made an additional reservation for august 13-14, 2023, to stay as planned. Both reservations were fully prepaid on agoda.com (€199 for the first 2 days and €108 for the third day). Upon checking in on august 12, 2023, I was informed that the 'paid-for' room was already occupied by someone else, and I was not allowed to use it. Their reason was that I didn't check in on august 11, 2023. The hotel voluntarily cancelled my reservation and ”gave the room away” to someone else on august 12-13, 2023, WITHOUT ANY CONSENT from me or ANY PRIOR NOTICE. It's a ridiculous joke. I am renting a room, not participating in horse racing or any kind of ******** like that. I'm i don't need to arrive earlier than others to use the room I’ve paid for, right? Even the front desk staff mentioned there was nothing they could do at the time and offered no assistance or resolution for the situation. I struggled to find a hotel on the same day and had to pay a substantial fee for last-minute accommodation in Bruges, while the room I paid for is being rented by the hotel to someone else. As for the second reservation on august 13, 2023, the hotel's conditions were just as terrible as their treatment of customers. There was no nightstand as pictured, not even a single clothes hanger, the room was too hot to close the door in august (no air conditioning or fan), and the noise was unbearable with constant disturbances from the adjacent room's door and footsteps in the corridor. A 'wonderful' experience for a night's stay here, priced at €307. Congratulations, you're certainly running a splendid business. P/s: Bruges is a beautiful city but this hostel is a SHAME.

This city is particularly beautiful. It is recommended to stay for at least three days. I stayed for two days and it felt a bit short. Love very much... Hope to go again if I have a chance. The hostel is so-so, but there is nothing special. The main thing in the hostel is luck. The quality of the roommates in the same room is very important. Some make noise in the middle of the night. Some keep kneading plastic products at six in the morning. The mental state and mood of the two days

Staff were delightful and accommodating. I mentioned on the booking form that I was vegan and they prepared suitable breakfast options for me. The rooms are very basic, but clean and tidy, with very comfortable mattresses. The pillows are a little insubstantial, as are the blankets, so if this bothers you, probably worth bringing your own — it was fine for me. It was nice weather so I did the two hour walk from Bruges city centre, but there were long sections without a proper pavement, just a grassy verge, so would probably recommend the bus (that was the fault of Apple Maps not the hostel, which provides clear instructions on the bus to take!). I would stay here again!

One of the worst lodging experiences out of the hundreds of trips I’ve taken. The story begins with me mistakenly booking for august 11-13, 2023 instead of the intended dates of august 12-14, 2023. So, I made an additional reservation for august 13-14, 2023, to stay as planned. Both reservations were fully prepaid on agoda.com (€199 for the first 2 days and €108 for the third day). Upon checking in on august 12, 2023, I was informed that the 'paid-for' room was already occupied by someone else, and I was not allowed to use it. Their reason was that I didn't check in on august 11, 2023. The hotel voluntarily cancelled my reservation and ”gave the room away” to someone else on august 12-13, 2023, WITHOUT ANY CONSENT from me or ANY PRIOR NOTICE. It's a ridiculous joke. I am renting a room, not participating in horse racing or any kind of ******** like that. I'm i don't need to arrive earlier than others to use the room I’ve paid for, right? Even the front desk staff mentioned there was nothing they could do at the time and offered no assistance or resolution for the situation. I struggled to find a hotel on the same day and had to pay a substantial fee for last-minute accommodation in Bruges, while the room I paid for is being rented by the hotel to someone else. As for the second reservation on august 13, 2023, the hotel's conditions were just as terrible as their treatment of customers. There was no nightstand as pictured, not even a single clothes hanger, the room was too hot to close the door in august (no air conditioning or fan), and the noise was unbearable with constant disturbances from the adjacent room's door and footsteps in the corridor. A 'wonderful' experience for a night's stay here, priced at €307. Congratulations, you're certainly running a splendid business. P/s: Bruges is a beautiful city but this hostel is a SHAME.

This city is particularly beautiful. It is recommended to stay for at least three days. I stayed for two days and it felt a bit short. Love very much... Hope to go again if I have a chance. The hostel is so-so, but there is nothing special. The main thing in the hostel is luck. The quality of the roommates in the same room is very important. Some make noise in the middle of the night. Some keep kneading plastic products at six in the morning. The mental state and mood of the two days

Staff were delightful and accommodating. I mentioned on the booking form that I was vegan and they prepared suitable breakfast options for me. The rooms are very basic, but clean and tidy, with very comfortable mattresses. The pillows are a little insubstantial, as are the blankets, so if this bothers you, probably worth bringing your own — it was fine for me. It was nice weather so I did the two hour walk from Bruges city centre, but there were long sections without a proper pavement, just a grassy verge, so would probably recommend the bus (that was the fault of Apple Maps not the hostel, which provides clear instructions on the bus to take!). I would stay here again!