Hostels in Somerset, United Kingdom

The room was really maintained. It was a bit chilly as the radiator seemed out of order. But overall the amenities were sufficient. The availability of hot kettle with tea and coffees were really convenient. I'd love to stay again sometime.(picture below is the view from our room)

I slept one night (25-26 November 2023), alongside with two friends. The location is perfect. The dormitories were fine, the temperature was perfect and the beds were clean and comfortable. However, the windows really need to be replaced, because they are way too thin, resulting in poor noise insulation. While I was trying to sleep, the dormitory was quiet, but I could not sleep well because of the noise coming from street (especially drunk people shouting loudly), which was as strong as if a window was wide open. The bathroom was perfect with showers, toilets and taps. It's the perfect deal if you want to visit Bath for one night or two, acknowledging that you will stay in the hostel only to sleep. I would also advise the hostel to tell its customers on the booking description that they bring a padlock with them to lock the storage cages located under the beds. Because on their own description they just say that they sell padlocks, but don't explain why. I always have one in my backpack, so I could lock my stuff, but it was not the case of my two friends, who therefore took their backpack in town with them.

Very friendly and welcoming, accommodating staff who are helpful with requests and a fab location right in the centre. Nice breakfasts. Rooms are exceptional value, albeit some areas / parts of the rooms are a little rough around the edges. Would definitely visit again. Thanks for a lovely stay.

The hotel itself is good, but the location is really remote. In the forest halfway up the mountain, if you are alone, you have to cross a short dark forest path when you go back at night. I'm really a little scared, and I feel like it won't happen if something happens. Someone found out that a few more people might be okay

There is nothing to recommend about this hotel. New owners were completely out of their depth and couldn’t even cook eggs. Over priced supierier double room should have been £188 but we were charged £238 which is the price of their family room which we didn’t request. Price included breakfast. On the first day the breakfast was a joke. I ordered full English with scrambled eggs it took 90 minutes to arrive long after others recieved their breakfast. The fried eggs were obviously deep fried in a good depth of fat. They were burnt to a crisp around the edges. My wife’s fried egg arrived 60 minutes before by scrambled. The bacon was burnt on the underside and the toast overcooked. As a breakfast it was virtually inedible. The new owners were complaining that the kitchen was too small to cook breakfast. Our room was left unserved all day and when we returned no bed made no towels changed no new milk or coffee so not possible to make a coffee on the next morning. It was also not possible to have breakfast on the second day because the owners put a sign up saying no breakfast. This is the worst hotel we have ever stayed in and no apology from the owners for the lack of hospitality, over charging of room and no offer of a discount for the lack of breakfast. This was a disgrace. These new owners need to take some responsibility and offer me a refund given the over priced room and lack of breakfast on the second day and burnt breakfast on the first day. I paid £238 in stead of £188 and a refund of 50% would be appropriate given the dreadful service.

We stayed overnight at The Cross Keys while hiking in Somerset. Our room was comfortable with very good storage shelves, interesting decor, and peaceful. We enjoyed dinner in the pub's restaurant (atmosphere, service, friendly staff, excellent food - pork fillet and game pie plus local beer).

Booked into the Ancient Gatehouse in Sept 2023 for one night. Communication before arriving was very good. The hotel itself if very old and a most beautiful building. I have seen some reviews commenting about the smell and the stairs etc, which is rather ridiculous. The building is about 500 years old! This only adds to the charm. Views from the back of the hotel are stunning as it looks directly towards Wells cathedral. I forget her name, but the manageress was most helpful and very friendly. Unfortunately the restaurant was closed when we stayed so we are looking forward to eating there when we return in a few months time. If you don't like old buildings and creaky stairs then stay in a Premier Inn. We loved it, hence our return for 2 nights soon which we are very much looking forward to in a bigger room.

Booked & checked in online which was very easy but to check in online you will need your drivers license or passport information so have this to hand. On arrival I found the staff very friendly and helpful and got shown to the room quickly and efficiently. They had 3 really good well kept real ales and a variety of really good lagers and ciders. Everything was spotlessly clean the food was excellent what more cld you ask with really friendly staff with a warm greeting

The room was really maintained. It was a bit chilly as the radiator seemed out of order. But overall the amenities were sufficient. The availability of hot kettle with tea and coffees were really convenient. I'd love to stay again sometime.(picture below is the view from our room)

I slept one night (25-26 November 2023), alongside with two friends. The location is perfect. The dormitories were fine, the temperature was perfect and the beds were clean and comfortable. However, the windows really need to be replaced, because they are way too thin, resulting in poor noise insulation. While I was trying to sleep, the dormitory was quiet, but I could not sleep well because of the noise coming from street (especially drunk people shouting loudly), which was as strong as if a window was wide open. The bathroom was perfect with showers, toilets and taps. It's the perfect deal if you want to visit Bath for one night or two, acknowledging that you will stay in the hostel only to sleep. I would also advise the hostel to tell its customers on the booking description that they bring a padlock with them to lock the storage cages located under the beds. Because on their own description they just say that they sell padlocks, but don't explain why. I always have one in my backpack, so I could lock my stuff, but it was not the case of my two friends, who therefore took their backpack in town with them.

The hotel itself is good, but the location is really remote. In the forest halfway up the mountain, if you are alone, you have to cross a short dark forest path when you go back at night. I'm really a little scared, and I feel like it won't happen if something happens. Someone found out that a few more people might be okay

Very friendly and welcoming, accommodating staff who are helpful with requests and a fab location right in the centre. Nice breakfasts. Rooms are exceptional value, albeit some areas / parts of the rooms are a little rough around the edges. Would definitely visit again. Thanks for a lovely stay.

Booked into the Ancient Gatehouse in Sept 2023 for one night. Communication before arriving was very good. The hotel itself if very old and a most beautiful building. I have seen some reviews commenting about the smell and the stairs etc, which is rather ridiculous. The building is about 500 years old! This only adds to the charm. Views from the back of the hotel are stunning as it looks directly towards Wells cathedral. I forget her name, but the manageress was most helpful and very friendly. Unfortunately the restaurant was closed when we stayed so we are looking forward to eating there when we return in a few months time. If you don't like old buildings and creaky stairs then stay in a Premier Inn. We loved it, hence our return for 2 nights soon which we are very much looking forward to in a bigger room.