Hot Springs Hotels in Jilin, China

Changbai Mountain DoubleTree by Hilton, excellent service, skiing, and hot springs – highly recommend! They provide a dedicated concierge who helps with itinerary planning, offering a one-stop service. The complimentary access to Hongsongwang Ski Resort was great; my child played for 3 hours and had a fantastic time. The hotel is located near the old gate of Changbai Mountain, and the scenic drive along G331 National Highway offers stunning views. The hotel has its own volcanic hot springs. The experience of outdoor snow and hot springs is truly unique! It's definitely a top choice for a vacation to the North Slope of Changbai Mountain!

This hotel just opened recently, so all the facilities and equipment are brand new and in excellent condition. The front desk staff are incredibly warm and enthusiastic, always ready to help with any issues promptly. The ground floor is quite unique; the sofas have charging ports, and the curated selection in the shop is a great touch! All the hotel staff provide excellent service. We even got a room upgrade, early check-out, and complimentary hot spring tickets. Our whole family was very satisfied, and we'll definitely stay here again if we visit in the future.

I came with my child this time, and I was worried about being overwhelmed by the sub-zero twenty-degree weather. But from the moment we landed, the hotel's 'Xue Man' butler took care of everything perfectly. 👉 Worried I wouldn't find the restaurant, they drew me a map. 👉 Worried I'd miss the airport shuttle, they proactively checked the schedule for me. 👉 Worried my child would be cold, they turned up the heating in the kids' room in advance. 👉 I casually mentioned wanting an early lunch, and they immediately coordinated it for me. This isn't just a hotel butler; it's my personal itinerary planner! The room was so warm I didn't want to leave, and the ski rental shop was super convenient, just a 3-minute walk downstairs. After skiing, soaking in the hot spring just topped off the feeling of pure bliss! Getting to the ski resort was incredibly easy. It was my first time visiting Northeast China, and I was initially worried I wouldn't adapt, but their service warmed my heart completely. From now on, when I want to ski in winter, this is my go-to place!

I booked a Stone Age-themed room, which my kids absolutely loved and had a blast playing in. The complimentary hot spring tickets were a fantastic value. From the moment I got off the bus and walked through the gate, I felt the service was exceptional. The doorman, the front desk, and even staff I didn't recognize were all incredibly welcoming and helpful. The infinity pool inside the hot springs was stunning, the food was reasonably priced, and the bath attendants were incredibly helpful, offering helpful guidance on every floor. Ms. Lin Haixia was especially helpful. She was my lucky star. I was just worried about getting a return ticket, and she just chatted with me and got a notification on her phone that she had been put on the waiting list. So lucky!

Due to a change in our itinerary, we booked a hotel on short notice. Upon check-in, we found it far exceeded our expectations. The room was clean and tidy, the service staff was very professional, and a heartwarming incident occurred. After checking out, I was over 100 kilometers away from the hotel when I realized I had left my wallet in the room. After contacting the hotel, the staff immediately helped me find my wallet. Because cash can't be delivered by express, the waiter put the money in my card and transferred it to me via WeChat. They were very patient throughout the process, and the problem was quickly resolved. It's inevitable that there will be omissions when you're away from home, but it's very touching to meet such people! A big thumbs up to the hotel staff 👍🏻

A truly heartwarming stay, thanks to the hotel staff for taking such good care of everything! I booked this room for my mom and aunt, and since I wasn't there myself, I was initially worried they might have trouble getting settled. But to my surprise, everyone, from the front desk to the room service, was incredibly attentive. They not only patiently guided them but also answered all their questions, which was a huge help. I've stayed at this hotel before, and their service is consistently excellent. Thanks to the hotel's warm hospitality, my elders had a comfortable stay, and it put my mind at ease. Next time I'm in the area, I'll definitely choose this place again! My mom and aunt had a wonderful time!

Stayed in a 4 bedrooms & 3 bathroom suite. The electricity went out twice 😱 😨 but they managed to fix it within 10 mins of reporting. Able to wash clothes and the heater is good. The manager allowed us to shower in next room as the waiting time between each person to shower is 30 mins. Seems to be the case for most apartment. They gave us ginseng soup as souvenirs too. Overall happy with the stay as we did hot spring too & breakfast was quite good. Managed to go to Changbaishan mountain which is very convenient

Its basically a spa, getting in and out of the spa is very troublesome as they keep your shoe as hostage and you are required to queue to check for payment every time you need to leave the hotel which is extremely time consuming. not suitable for family holiday hotel. Alot of additional charges especially for kids using the sauna.

This was my second stay at a Wanda property. Because hotel prices were much higher than usual at Wanda during Chinese New Year, I opted for the Sheraton instead, even though two nights still cost nearly 7,000 RMB. But to my surprise, I was disappointed in every aspect… Firstly, on February 16th, as soon as I entered the lobby, I saw guests arguing with hotel staff. I wasn't sure about the specific reason, but I already had a bad feeling. Secondly, February 16th was Chinese New Year's Eve. My family of three was watching the Spring Festival Gala in the room, and when we tried to pull down the shower curtain, it was broken. After reporting it, we found that even when the curtain was down, it was still see-through… I nearly fainted! This might be okay for couples, but if you're traveling with friends or family with kids, wouldn't that be incredibly awkward? Then, when we were ready to sleep that night, we discovered an issue with the toilet – there was a constant dripping sound, which was driving me crazy. It was Chinese New Year and the middle of the night, so I decided to deal with it the next day. I communicated with the hotel concierge in the morning but never heard back about a resolution. After breakfast, I had to speak to the front desk myself to get a room change… It was a huge hassle, moving from one end of the hotel to the other (a very long walk, dragging suitcases for 10 minutes, and taking two different elevators). The most ridiculous part was that this concierge, after we checked in, enthusiastically recommended various paid activities to us, and we even booked some through him… Ha! During Chinese New Year, I didn't want to ruin our trip or make things difficult for the staff who were still working. So, I tried to keep my negative emotions to myself. However, an old, established hotel, even if it's been open for a long time, isn't excused from all problems. Proper equipment maintenance and staff quality training are just basic operational necessities, aren't they? If they only think about making money from customers' pockets without any sincerity, how far can they really go?

This guesthouse is incredibly unique and thoughtful. After experiencing the chaotic management and pre-packaged fruit for breakfast at Wanda Westin on our trip from Shanghai to Changbai Mountain, my expectations for this guesthouse weren't very high. However, Guan Zhi ultimately made our Changbai Mountain trip perfect. From the thoughtful communication and guidance before check-in to the seamless and attentive pick-up/drop-off service, every staff member showed immense enthusiasm and a strong sense of ownership. Even the young ladies helped us with our luggage. Upon entering our room, we were greeted with snacks and a variety of beverages. The hot spring dip in the courtyard after dinner, along with the fragrant and sweet roasted sweet potatoes, made our children fall in love with this guesthouse. They even thought Guan Zhi was a more upscale hotel than the Westin. Guan Zhi's breakfast was a true highlight in terms of quality. Whether it was the fruit, homemade shredded chicken, prawns, or their own braised beef, beef noodles, and soup rice, everything captured the taste buds of our family of four. My eldest daughter, who is usually very picky about breakfast, even had two servings of beef noodles the next morning. On New Year's Eve after dinner, we joined the New Year's Eve feast organized by the owner. We and a few other guests enjoyed the owner's 25-year-old baijiu. The sweet baijiu brought together friends from all corners of the country, allowing us to spend a comfortable and relaxed New Year's Eve. The owner and their team are dedicated to building Guan Zhi into a warm and influential brand. With such dedication and full commitment, I believe Guan Zhi and the owner will go a long way. Perhaps it was fate, but on our only full day exploring the North Slope, we were lucky enough to catch the only time Tianchi (Heaven Lake) was open in two weeks, making us among the chosen few to witness its beauty. Wishing everyone a galloping start to the Year of the Horse!