The hotel's location is fantastic – right next to Kumamoto Station! There's a covered walkway directly from the station to the hotel entrance. Check-in and check-out were quick, and the front desk staff were incredibly friendly and helpful. Plus, it's connected to Amu Plaza, and there are tons of great restaurants nearby. If you're planning to visit Kamishikimi Kumanoza, you can just walk from the hotel to bus stop #7 at Kumamoto Station and catch the 9:11 AM bus to Nobeoka, which stops at Takamori. On the way back, just wait at Takamori Station for the 3:00 PM bus to Kumamoto Station. It was a really convenient and stress-free trip. We stayed for two nights and easily managed to visit all the places we wanted to see.
The hotel's location is excellent. It's about a 10-minute walk from the Kumamoto Bus Terminal after taking a bus from Fukuoka. The commercial district, Kumamoto tram, and Kumamoto Castle are all nearby and easily accessible on foot. The hygiene is impeccable; you even take off your shoes upon entering the lobby, storing them in shoe lockers on the first floor. The front desk service was superb. We stayed for three nights and changed rooms once, and they immediately allowed us to check in, without making us wait until 3 PM. When we looked lost outside, they promptly provided us with a map, suggestions, and directions. The deluxe twin room, a Japanese-style room, is quite spacious by Japanese standards and elegantly decorated. The washing area, shower, and toilet are three separate, independent spaces. The onsen (hot spring) on the 11th floor is also very clean, with a pleasant environment. Afterward, there are free ice pops and a relaxation area. Free ramen is served at 9:30 PM, which was also delicious. There's free coffee on the first floor, and the breakfast is abundant and exquisite, with a high 'eatability' factor. All in all, I hope to have the chance to stay here again.
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
Wonderful place with great people and great service, breakfast and dinner are just...eye opening and delicious! And, don't forget about the clean and amazing indoor and outdoor onsen in the hotel!
I will love to go back and have a longer stay here!
Quality is best (room very clean, even room is small abit for 2person,but it is 1 of best hotel I stay… )
Have own onsen (you can go relax anytime), Good service (provided everything you may need & let you chose yourself), Good location (nearby hotel, 8min walk, you can put your item purchased to hotel anytime)… Definitely will comeback to this hotel❤️
The location itself is practically impossible to get to without a car. Parking is conveniently provided, as it's exclusive to the ryokan. The surrounding atmosphere is very satisfying. However, you'll need to rent everything from towels to yukatas at the ryokan. Breakfast is simple. There's a nearby place offering free sulfur hell steaming, so you can just buy eggs and cook them yourself (50 yen). You can also make other sulfur-based dishes if you'd like! I was disappointed that there was only one hot spring, and the water wasn't particularly special.
Overall... Spend more and go somewhere better.
Small compact room with modern interior. Comfy bed and well ventilated with mini fan provided. They provided extra bedsheet so that the sofa bed is converted to another single. Big enuf for a teenager to sleep on. Space big enough to open just one huge luggage. Somehow the room feels damp but we just stayed for two nights so did not bother changing rooms. Lots of free parking available. Near Aso milk factory which is a must visit for delicious pastries and snacks.
An absolutely wonderful experience. The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course.
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied.
There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna. The traditional dinner and breakfast were both impressive—delicious and very generous in portion. The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking. At night, our futons were laid out for us, adding to the authentic experience.
The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant. That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.
The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful
It was the best part of my trip to Fukuoka, Aso, and Kurokawa. If you have a rental car, I highly recommend it! It's about 6 minutes from Kurokawa, so it's not that far, and it was a great place to feel nature and experience Japanese traditions rather than the bustle of Kurokawa. Here, I experienced two famous places in Kurokawa: open air, and my whole family said this was the best. It was a fun time at a house like Totoro Forest :)
Very Good
29 reviews
8.7/10
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9.2/10
Great
I love this camp. the location is easy to travel to any other tourist spot , it is on the opposit conor of aso station, there is Lawson on the opposit as well. The camp is lovely both interior or exterior, the living room, the toilet, the shower are clean, the kitchen is lovely you can cook but you have ro clean them by yourself. The room are cheap but very clean.the staff are so nice. If I visit aso I will stay at this hotel again.
GGuest UserThe location is a bit out of the way. From JR Aso Station, you can take a bus and get off at Uchimaki Station (about 20 minutes) and then walk for five minutes to get there. The surrounding environment of the hotel is very quiet, surrounded by countryside, the interior decoration is exquisite, and the rooms are very comfortable. There is a small courtyard landscape in the middle, which is very suitable for sitting on a chair and dazing. There is a family hot spring available for use. The hotel's meals are mostly Kumamoto's local cuisine, which is very suitable to my taste. The service attitude is very good. There is only one Nepali guy who can speak English, but the service attitude is really warm and impressive. All in all highly recommended!
Relaxing sanctuary hotel in a super location minutes away from JR Kumamoto. Well trained polite staff and courteous, gave a kumamoto kids kit for my kids! Free coffee, easy lift access to the mall, parked at the basement for 1000 jpy only per night.
NNataliia KhokhlovaI really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos). The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us. Overall, for this cost of accommodation we can give 5 points.
Room was reasonably large. Free drinks 18:00 to 21:00. Large bath. Friendly staff. Try the hotel restaurant below ”Ryosai” for some sashimi (horse included)
AAnonymous UserLess than 5mins from the Kumamoto station (but note that the station is not close to the city centre). Room is clean, breakfast is free and good taste, the public bath is not large but still very relaxing.
We drove to the hotel for one night stay near Aso Mountain. Free parking available. Beautiful view, and we are able to catch the sunset by 18:00 after checking in. We chose to enjoy the onsen first before buffet dinner. We did the right thing, as after onsen, we are starving. They provide a range of fish sashimi , horse sashimi, sushi, noodles, bbq, hot dishes. All you can drink for me yay! There's free ramen at 9:30-10:30 and I had a bowl of specially made ramen before bed. Buffet breakfast is also spot on, we had a full stomach before heading to other locations around Aso the other day. Great deal, great service! And there's Kumamoto souvenirs for last minute purchase!
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