Hot Springs Hotels in Perak, Malaysia

This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus. However, there were a few areas that could be improved: Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside. Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food. Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished. Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.

I booked a 3 bedroom suite. It was spacious, very clean and with an amazing view of the theme park. Everything was perfect except for the faulty bidet in the toilet but not a big problem. The self check in and out was easy with clear instruction. 10⭐️

The place is clean and overlooking the park. The space is just right for 8 of us. Easy check in. Thanks for allocating two parking spaces near the lift entrance. Will be great to have bathroom slippers. The bathroom floor is a little slippery for seniors like me. Please check the water heater, the hot water supply is not consistent.

The door had a little problem but other than that everything is splendid. We were lucky to be able to watch the LWOT Christmas fireworks from the balcony. It was amazing since it’s so close to us.

A beautiful and peaceful retreat surrounded by nature. The Banjaran Hotsprings Retreat offers breathtaking scenery, privacy, and a truly relaxing atmosphere. The villa was elegant and comfortable, and the hot spring facilities were exceptional. What made the stay even better was the staff — warm, professional, and genuinely welcoming. A perfect place to unwind and disconnect. Highly recommended.

Huge thanks to all the staff for their warm and helpful service, especially the back-office team whose attitude I found extremely satisfying! Thank you all for your help! I will definitely be supporting all of this company's services in the future.

The room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.

Close to Lost World of Tambun, clean & 'friendly user' apartment environment, fully equipped unit with water dispenser, kitchen for a microwave & refrigerator & even a washing machine. Can accommodate up to 4 people with futon. Will come again & also recome Pd kwn2. Thank you! 🥰

We had a really nice and comfortable stay at H&W Onsen. The place is clean, cozy, and has a very relaxing vibe. The onsen was great — perfect for winding down after a long day. It’s also a good spot for families, with a calm atmosphere and friendly host - Weng who made us feel welcome. Overall, a lovely place to stay if you’re looking to relax and enjoy some quiet time together.

The property offers an excellent location with picturesque views of the theme park and mountains from the balcony. The onsen and swimming pool facilities within the hotel are notably comfortable and well-maintained, particularly when compared to those at the theme park. The primary area for improvement lies in the check-in process, which I found to be inconvenient. It required me to proactively contact the hotel or agent for instructions, rather than receiving direct communication from them. Despite this, I intend to book this property again on my next visit to Ipoh.